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Daughter cannot access Microsoft office 365

Hi I subscribe to Microsoft 365 (Family). My daughter took advantage of one of the 5 extra licences which come with the package. It has worked fine for a number of years with no issues. However she cannot now log into Microsoft office, telling her…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:06:21.1333333+00:00
James McNally 0 Reputation points
answered 2026-11-11T16:00:53.5866667+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
2 answers

Microsoft PowerPoint themes are missing in design tab but present in my Office install folder

I just installed Microsoft 365 with the student license, and I was trying to find a couple of themes but they were missing from the design tab. Looking through my program files folder, I was able to find all of them, they just aren't showing up in the…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-11-11T14:06:16.99+00:00
Jack Beige 0 Reputation points
answered 2026-11-11T14:47:51.47+00:00
TaoLi 120.5K Reputation points Independent Advisor
1 answer

OneDrive error 0x8004de40

I suddenly can't sign in to OneDrive on my work PC. It keeps showing error code 0x8004de40, although my internet connection is working fine and I can access OneDrive through the browser.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T14:05:17.66+00:00
Lewis C 0 Reputation points
commented 2026-11-11T16:54:33.4466667+00:00
Aetherin 3,845 Reputation points Independent Advisor
2 answers

I open computer and message "Your Windows license will expire soon" - license renewed

Tag I open computer and message "Your Windows license will expire soon" - license renewed I renewed Microsoft 365 on Nov. 3 2926. Got email from Microsoft with "Your subscription to Microsoft ... has been renewed" "Renewal…

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:04:39.8633333+00:00
Kurt Schlichting 0 Reputation points
answered 2026-11-11T14:39:48.8633333+00:00
DaveM121 947.9K Reputation points Independent Advisor
0 answers

SCOM 2025 installation fails importing System.NetworkManagement.Library.mp – ServerDisconnectedException

I'm attempting a fresh installation of System Center Operations Manager (SCOM) 2025 on Windows Server 2025, using a separate remote SQL Server 2022 instance. The installation consistently fails during the initial Management Pack…

System Center Operations Manager
System Center Operations Manager

A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.

1,648 questions
asked 2026-11-11T14:03:59.83+00:00
javad 1 Reputation point
1 answer

Deleted Email Notification popup and sound

When I delete an email from my main folder, a notification pop up and sound activates as if I received a new email.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:03:32.3766667+00:00
Lamboy-Caraballo, Rocio 0 Reputation points
edited an answer 2026-11-11T14:29:23.0133333+00:00
Darren Bruce 2,530 Reputation points Independent Advisor
2 answers

Keeps disconnecting from the exchange mailbox

I'm running into an annoying problem with Classic Outlook on my work PC. I'm using Windows 11 Pro with a Microsoft 365 Business Standard license. Outlook randomly switches to "Disconnected" or "Trying to connect..." even though my…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:02:03.42+00:00
Lewis C 0 Reputation points
commented 2026-11-11T14:55:10.22+00:00
Lewis C 0 Reputation points
1 answer

Login issue due to authenticator app not intalled

Team I am unable to log in to my email account. I have the correct password; however, the authentication process cannot be completed because I do not have access to the Microsoft Authenticator app associated with this account. Kindly assist in resetting…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T14:00:19.0033333+00:00
Sudhakar Pokharkar 0 Reputation points
edited the question 2026-11-12T07:19:13.8+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 activation

I have an active Microsoft 365 subscription. I am using a MacBook Air 2017 running macOS Monterey 12.7.6. The latest Microsoft 365 installer requires a newer version of macOS, so I installed Office 16.89.1, which installs successfully. When I sign into…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:00:10.9133333+00:00
tim gunn 0 Reputation points
answered 2026-11-11T14:36:37.4133333+00:00
DaveM121 947.9K Reputation points Independent Advisor
0 answers

hoa i fix this

Contact Azure Support to reactivate your subscription We’ve identified suspicious activity in your subscription. To protect your account, we’ve disabled the subscription. Please contact Azure support to reactivate your subscription. i cant contact the…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,175 questions
asked 2026-11-11T13:58:32.37+00:00
MOHAMMED 0 Reputation points
2 answers

Title: URGENT – Sole Global Administrator locked out after fire – Lost Microsoft Authenticator – Tenant Recovery required

Hello Microsoft Support Team, We urgently need assistance recovering access to our existing Microsoft 365 Business tenant. Our company suffered a serious building fire that destroyed all our laptops and mobile phones, including the device containing our…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:57:29.8133333+00:00
Mario Wolfram 0 Reputation points
commented 2026-11-11T15:16:22.9733333+00:00
Kristen Tran 2,785 Reputation points Independent Advisor
0 answers

Azure Kubernetes Service: Stale vulnerability assessment — Recommendation not updated since 11/2025

TITLE: Azure Kubernetes Service: Stale Vulnerability Assessment — Not Updated Since November 2025 DETAILS: Title: Defender for Cloud: preview assessment 5409cb02 ("Vulnerable Azure Kubernetes Service should be updated…") frozen since Nov 2025…

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-11-11T13:57:15.9166667+00:00
MarcoBlasco-8017 0 Reputation points
2 answers

When is my bill due?

I have applied for nonprofit status which takes up to 7 days. I recently got my yearly invoice showing my payment did not go through. That is because the credit card had been compromised and was cancelled. I'd like to learn if my nonprofit has been…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-11T13:56:59.2633333+00:00
roz tandy 0 Reputation points
answered 2026-11-12T09:15:56.8933333+00:00
Vikki-T 14,115 Reputation points Microsoft External Staff Moderator
1 answer

Voice command in Excel would not turn off

I wanted to dictate in Excel and Word. I started with Excel and suddenly if I typed something and hit tab, I had an electronic voice repeating back to me what I just typed. The problem? I couldn't turn it off! I went to Geek Squad and their top local…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-11T13:55:08.3633333+00:00
Sylvia 0 Reputation points
answered 2026-11-11T13:55:47.5066667+00:00

AI answer

1 answer

Using Copilot

I have not used Copilot. I am interested in using it in the future. Where can I find instructions on using Copilot

Microsoft Copilot | Other
asked 2026-11-11T13:51:09.84+00:00
LH Lonon 0 Reputation points
answered 2026-11-11T13:52:30.3733333+00:00
Meet Patil 0 Reputation points
2 answers

Microsoft 365 Business tenant lockout — no accessible Global Administrator and self-service password reset is not configured

Hi All, A friend setup my email address for me and we cannot find the admin logins and I am trying to provide access to Claude. Does anyone know how I can find the admin email to the account?! We have exhausted all options, we have DNS access so can…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:48:05.05+00:00
Tara Heppell 0 Reputation points
answered 2026-11-11T14:27:56.7833333+00:00
Julie Huynh 4,355 Reputation points Independent Advisor
1 answer

Site never shown in Bing for 24 months, tickets closed with template (REQ00379785, REQ00393513, REQ00407358)

bitcoin-institute.pages.dev has had 0 impressions and 0 clicks in Bing Search Performance for the full 24 months shown. Searching for the site name, or for a page title in quotes, returns nothing. The site is an archive of Satoshi Nakamoto's public…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

491 questions
asked 2026-11-11T13:30:09.01+00:00
Shinji Kashihara 0 Reputation points
answered 2026-11-11T13:30:27.64+00:00

AI answer

2 answers

File won't transfer from PC to phone

Alert comes up to check Drive storage, not enough. Checked Drive storage and have used very little of 15 GB. What else can be done?

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-11T13:29:26.7166667+00:00
Brian Campbell 0 Reputation points
answered 2026-11-11T14:11:12.0633333+00:00
nobuko c 125.3K Reputation points Independent Advisor
2 answers

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code, Even in laptop click on security info…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T13:27:23.9033333+00:00
Snehal Kulkarni 0 Reputation points
commented 2026-11-12T07:33:34.9366667+00:00
Liora 3,610 Reputation points Independent Advisor
2 answers

Microsofe Team Bounces Out in Login Unable to enter.

I can't log in to MS Team at all. When I press it, it bounces all the time.

Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other
asked 2026-11-11T13:26:04.8833333+00:00
Belle Chloe 0 Reputation points
answered 2026-11-11T14:01:00.2266667+00:00
Kristen Tran 2,785 Reputation points Independent Advisor