Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
168 questions
1 answer
One of the answers was accepted by the question author.
Old Outlook threads that should probably be locked
In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-17 16:37…
Community Center | Discuss the Q&A site | Other feedback
asked
2026-10-17T16:39:31.71+00:00
Hornblower409
19,160
Reputation points
accepted
2026-10-17T17:07:42.18+00:00
Hornblower409
19,160
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft Authenticator
How does Microsoft Authenticator work on a desktop PC?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,843 questions
asked
2026-10-17T16:53:15.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 96%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Mike and Emily Gorman
20
Reputation points
accepted
2026-10-17T16:58:45.66+00:00
Mike and Emily Gorman
20
Reputation points
2 answers
horizontal scroll bar issue
when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,289 questions
asked
2026-09-11T21:07:33.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 33%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Toon, Roxanne@CDPH
0
Reputation points
commented
2026-10-17T15:47:26.79+00:00
Charles Kenyon
172K
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
BSOD 0x000000C2 (BAD_POOL_CALLER, Arg1 0x99) in msiscsi.sys after installing KB5126657 — triggered by ANY iSCSI activity (no mount required)
Environment: Windows 10 21H2 (ESU), OS build 19044.7807 after KB5126657 (October 13, 2026) msiscsi.sys version 10.0.19041.7802 (delivered by this update, verified in the package payload) Symptoms: Shortly after boot (observed ~71 seconds) or whenever…
Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 5%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How do I TURN OFF OneDrive
My computer says I need to turn OneDrive OFF so that it can be updated. How do I turn it OFF? Not uninstall it.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,450 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 35%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
3 answers
i am using windows 11 ver 25H2 and settings will not start
settings will not start. I have tried numerous so-called fixes I found online to no avail.
Windows for home | Windows 11 | Settings
10,240 questions
asked
2026-10-05T15:04:37.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 48%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Donald Manferdini
0
Reputation points
recommended
2026-10-17T13:07:22.1566667+00:00
Neil D
34,920
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Excel files on onedrive have reverted to versions created months ago
Two strange events with Excel this week: The android version has lost all the files I had pinned. I re-pinned them yesterday and they have been lost again. More worrying, an of Excel spreadsheet that I have been updating on a daily basis for the last…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,187 questions
asked
2025-07-31T09:46:23.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 70%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Laurence Edge
25
Reputation points
commented
2026-10-17T12:07:34.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 84%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
J C Lopez
0
Reputation points
1 answer
SQL Server connect error with SSL Cert
Hello, I get this error when logging in to an SQL Server instance: ssl provider error 0 an existing connection was forcibly closed by the remote host error 10054 That happened after I added a certificate to that instance. The same certificate works…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
793 questions
asked
2026-10-14T13:28:50.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 52%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Spenner
5
Reputation points
recommended
2026-10-17T10:42:50.32+00:00
Erland Sommarskog
137.7K
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Keyboard Backlight not working
Keyboard Backlight not working please will you help me to get it to work
Windows for home | Windows 11 | Devices and drivers
25,001 questions
asked
2026-10-17T10:28:42.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 79%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFW%3C/text%3E%3C/svg%3E)
felicity woodland
20
Reputation points
commented
2026-10-17T10:30:40.78+00:00
felicity woodland
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to deploye Virtual Network for M365 Cloud PC in trial tenant
Hi, I am trying to create azure vnet which I will be using to create provisioning policy for Azure Network connected (ANC) for M365 cloud PC. Its a 1 month E3 free trial. But when I do its throwing policy . I checked it but there are no Azure policies on…
Windows for business | Windows 365 Enterprise
1,475 questions
asked
2026-09-20T05:13:48.2633333+00:00
Rajesh Swarnkar
1,281
Reputation points
accepted
2026-10-17T10:04:41.8066667+00:00
Rajesh Swarnkar
1,281
Reputation points
2 answers
One of the answers was accepted by the question author.
Locked out of my Business Account
Hello, I am locked out of my Microsoft 365 business account due to the authenticator app on my phone failing and no longer set up with the business account. I have called the support number four times and cannot make it past the AI support chat bot to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,369 questions
asked
2026-06-10T15:47:07.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 88%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nelson
25
Reputation points
commented
2026-10-17T08:50:22.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 18%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Emad Shehada
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Person Vue Problem
Hello, I was scheduled to take the SC-300 exam, but my proctor revoked the session during check-in because my last name was accidentally duplicated on my Learn profile. The proctor instructed me to correct the name and reschedule within a 4-hour…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,707 questions
asked
2026-10-17T08:34:01.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 19%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mihai Mazilu
20
Reputation points
accepted
2026-10-17T08:37:07.9666667+00:00
Mihai Mazilu
20
Reputation points
1 answer
Xbox 360 profile download fails with 8015190A after deleting profile – connection test passes
Hi, my Xbox 360 (original model, 2009) was signing in to Xbox Live normally, then suddenly stopped working. To fix it I deleted my profile from the console and tried to download it again, but the download always fails at the authentication step with…
Windows for home | Other | Gaming
4,549 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 52%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
New Outlook workaround to Keep selected emails and bulk delete the rest. Replaces the classic Outlook function
New Outlook workaround: Keep selected emails and bulk delete the rest If you miss the old Outlook ability to flag emails you want to keep and then bulk delete everything else, here's a workaround I found in New Outlook: Create a category called KEEP…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-10-07T13:48:27.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 95%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dipsofacto
30
Reputation points
commented
2026-10-17T07:43:36.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,670
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
How do configure a "Send Only"-account in the (New) Outlook for Windows?
Hello! I’m using the new Outlook for Windows and have multiple email accounts (Outlook.com and some IMAP accounts). All IMAP accounts forward to my main Outlook.com email, which works fine. Sometimes I want to send an email directly from one of the…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
How to enable copilot in outlook?
HI, In my Outlook the Copilot tab is greyed and does not work. How to enable copilot in outlook? REgards,
Microsoft Copilot | Other
2,437 questions
asked
2026-09-25T16:00:08.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 48%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Buczek, Ewa [SVCS]
0
Reputation points
recommended
2026-10-17T06:58:42.4166667+00:00
Thomas4-N
23,670
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
My outlook.com email alias doesn't receive emails
I'm not seeing email sent to my outlook alias. This has been going on for months. I've deleted and recreated the alias but no change
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,899 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 18%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
My insider programme fail Download in not installed Please solve my programme
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-10-17T02:18:54.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 68%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Adesh Kumar
20
Reputation points
accepted
2026-10-17T04:40:42.1366667+00:00
Adesh Kumar
20
Reputation points
2 answers
One of the answers was accepted by the question author.
How to turn on location services
It keeps saying my location services is controlled by my organization, this is my personal HP computer I use at my home. There is no organization. How do I turn it on?
Windows for home | Windows 11 | Settings
10,240 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 1%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGY%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
onedrive issue
When I go to Account I do not see "Choose Folders"
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,450 questions
asked
2026-10-16T06:06:27.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Alan Green
20
Reputation points
edited an answer
2026-10-17T04:15:34.9566667+00:00
Craig Long
19,015
Reputation points