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2 answers One of the answers was accepted by the question author.

Virtual Training Days - Free exam for Fundamentals certifications

I am writing this message regarding the Microsoft promotion called "Virtual Training Days," at the end of which, by participating in Microsoft webinars, participants received, as a voucher, the opportunity to have a FREE trial…

Community Center | Not monitored
asked 2023-09-26T10:55:38.0166667+00:00
Robert Ovidiu Toma 25 Reputation points
commented 2026-10-16T06:33:42.58+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Where does the modern Outlook store its cache

Where does the new Outlook store its cache ? OST or PST files are no longer generated it seems

Outlook | Windows | New Outlook for Windows | For education
asked 2026-08-19T09:37:08.68+00:00
Johannes Kingma 836 Reputation points
accepted 2026-10-16T06:10:25.92+00:00
Johannes Kingma 836 Reputation points
1 answer One of the answers was accepted by the question author.

Remove Reflect from Teams channel

How do I remove the "Reflect" Tab from the General channel?

Microsoft Teams | Microsoft Teams for education | Teams and channels | Manage a team or channel
asked 2025-09-09T07:15:00.4533333+00:00
Johannes Kingma 836 Reputation points
accepted 2026-10-16T06:06:09.5433333+00:00
Johannes Kingma 836 Reputation points
1 answer One of the answers was accepted by the question author.

exam discount or eligibility options.

Hello Team Good day I have to write a Az-700 Exam could you please let me know i f i use company email its avail discount Thank you Hanumantha

Community Center | Not monitored
asked 2026-10-15T12:16:27.87+00:00
Hanumantha Raya 20 Reputation points
accepted 2026-10-16T05:55:54.4833333+00:00
Hanumantha Raya 20 Reputation points
2 answers One of the answers was accepted by the question author.

Recover account

Hello I've been trying so hard to recover MY outlook account I lost access to email and I changed my phone number HELP

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T01:21:10.2633333+00:00
Magida Taracena 20 Reputation points
accepted 2026-10-16T05:45:37.0733333+00:00
Magida Taracena 20 Reputation points
3 answers One of the answers was accepted by the question author.

How to fix the search bar that doesn't online

My search bar only show local disk and doesn't show online search generally, microsoft bing is already installed but still. Any suggest will help, thanks.

Microsoft Edge | Tabs, address bar, and search | Windows 11
asked 2026-10-16T01:19:59.5833333+00:00
agnis talitha 20 Reputation points
accepted 2026-10-16T04:57:35+00:00
agnis talitha 20 Reputation points
1 answer One of the answers was accepted by the question author.

my computer has been running very slow and it keeps saying fix updates but i dont know how

My computer has been running very slow, and im not understanding why

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T03:04:34.6233333+00:00
Shant'e Edwards 20 Reputation points
accepted 2026-10-16T03:08:34.9266667+00:00
Shant'e Edwards 20 Reputation points
2 answers One of the answers was accepted by the question author.

Share Folder Restriction of Access

Once a folder is created and shared, all files and subfolders within it can be accessed via link. How can I restrict access to specific subfolders while maintaining access to the parent folder. This would help keep files organized and ensure that only…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-10-14T06:12:35.0266667+00:00
Maria Bernadette Rubi 20 Reputation points
accepted 2026-10-16T03:05:57.38+00:00
Maria Bernadette Rubi 20 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft 2.4 GHz transceiver v9.0 connects a mouse but fails to recognize the keyboard

I'm using a Microsoft Sculpt Keyboard and Mouse with 1 receiver. When the receiver is plugged into the computer the mouse works but the keyboard does not. I tried replacing the keyboard batteries with different sets of fresh batteries but the computer…

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-10-16T01:18:32.2466667+00:00
Gabester 20 Reputation points
accepted 2026-10-16T02:06:41.1+00:00
Gabester 20 Reputation points
1 answer One of the answers was accepted by the question author.

Outlook on Android only shows IMAP and POP3 as choices

I am trying to add my Exchange account (******@heymoux.net, through exchange2019.ionos.com) to a new Samsung A11 tablet. When it asks me to enter my email address, I enter ******@heymoux.net and it then offers only Pop3 and IMAP as choices. There is no…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-15T21:33:38.16+00:00
Paul Heymont 20 Reputation points
accepted 2026-10-16T01:45:09.68+00:00
Paul Heymont 20 Reputation points
2 answers One of the answers was accepted by the question author.

Global Admin locked out – SMS MFA error 399287 (phone number blocked)

Hello, I am the only Global Administrator of our tenant (universidadatacama.onmicrosoft.com, [Moderator note: Personally Identifiable Information removed]) and I am completely locked out of the Microsoft 365 admin center. Situation: Main Global Admin…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T18:58:33.9133333+00:00
Rubén Hidaldo Álvarez 20 Reputation points
accepted 2026-10-16T01:06:33.6433333+00:00
Rubén Hidaldo Álvarez 20 Reputation points
1 answer One of the answers was accepted by the question author.

Global Administrator MFA Lockout – Unable to Access Microsoft Support

Hello Microsoft Support Team, Our nonprofit organization has lost access to its Microsoft 365 Global Administrator accounts due to unavailable multi-factor authentication methods. We know the administrator password but cannot complete MFA verification.…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T22:35:49.4666667+00:00
Mazen Alkadi 20 Reputation points
accepted 2026-10-16T00:42:03.8966667+00:00
Mazen Alkadi 20 Reputation points
2 answers One of the answers was accepted by the question author.

How to create a new Global Administrator Account when NONE currently exists

I have already gone through Copilot to see if there is some way to fix this, their final recommendation is to contact someone at Microsoft, which, it seems, cannot be done. We have two (2) existing accounts defined within our domain (CPGAero.com). They…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-28T17:38:57.5233333+00:00
Peter Ferraro 20 Reputation points
commented 2026-10-16T00:32:11.88+00:00
Abhinav Shukla 5 Reputation points
2 answers One of the answers was accepted by the question author.

emails from certain email addresses do not show up in Outlook inbox unless I search for them

emails from certain email addresses do not show up in Outlook inbox unless I search for them by name

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-15T21:50:17.6166667+00:00
Gail Michels 20 Reputation points
commented 2026-10-16T00:14:18.98+00:00
Gail Michels 20 Reputation points
1 answer One of the answers was accepted by the question author.

Linking Forza 5 to my PS5. Issue with 2nd overseas PS5 console.

Good evening folks, I cannot play Forza 5 on my overseas PS5 console. I followed the instructions to link my account via the QR code and it linked me to a gamer ID that is not mine. As a result it gives me an error stating that the linked account email…

Windows for home | Windows 11 | Gaming
asked 2026-10-15T10:26:17.4933333+00:00
George K 20 Reputation points
commented 2026-10-15T23:32:27.08+00:00
George K 20 Reputation points
1 answer One of the answers was accepted by the question author.

How do I get a refund from the duplicate charge

I've been charged for two subscriptions for a Microsoft 365 family subscription 137 each. I need a refund for one of them

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-15T22:27:24.6433333+00:00
L M 20 Reputation points
accepted 2026-10-15T22:29:42.3066667+00:00
L M 20 Reputation points
2 answers One of the answers was accepted by the question author.

Generate user report

Hi All, We are using Microsoft 365 E5 licensing. I need to identify all SharePoint Online sites where a specific user (e.g., user1(at)contoso.com) has any of the following roles: Site Collection Administrator Site Owner Site Member Member (via SharePoint…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-02-28T23:05:29.4066667+00:00
Glenn Maxwell 14,311 Reputation points
answered 2026-10-15T22:21:22.6433333+00:00
Chris Ang 0 Reputation points
2 answers One of the answers was accepted by the question author.

progress update on creating a way to lock calendar scroll

I know that there's already been discussion of creating a way to make calendars lock the display to a specific start time, rather than needing to scroll down from midnight each time we open the app, and sometimes during the day when, for some unknown…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-15T17:39:26.22+00:00
VTNardine, J 20 Reputation points
answered 2026-10-15T22:11:31.7166667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Let us adjust the time column for the Outlook reminder popup

It provides zero value... and I argue a negative value to have to hover over every appointment reminder to see when it is due/overdue... either let us adjust the width or make it wider by default

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-10-15T17:00:53.57+00:00
Tom 25 Reputation points
commented 2026-10-15T22:09:38.2833333+00:00
Hendrix 2,775 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Junk Mail folder suddenly emptied!

This morning I have found my junk mail folder empty. I got connected to Microsoft chat 4 times and when I raise the issue, it disconnects immediately. What is wrong?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-07T13:27:14.7033333+00:00
Hamdi Sellami 20 Reputation points
commented 2026-10-15T21:50:12.57+00:00
Hamdi Sellami 20 Reputation points