Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,755 questions
2 answers
Microsoft fully hacked account recovery question
Hello Microsoft Support, My Microsoft account was stolen after I entered a verification code into a fake Minecraft Discord verification page. The attacker changed my primary email alias and added their own security verification methods. My original…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-11-08T14:09:07.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 70%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jarosław Kozak
0
Reputation points
answered
2026-11-08T14:43:44.2833333+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
delete profile from laptop
I need to return my laptop to the manufacturer and unable to delete my profile from then laptop and revert to the factory setting. The problem is I need to insert an installation disk but the laptop didn't come with one. How can I delete my profile from…
Windows for home | Windows 11 | Accounts, profiles, and login
10,505 questions
asked
2026-11-08T14:02:54.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 69%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
PETER GRUEBER
0
Reputation points
edited an answer
2026-11-08T14:39:03.52+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
Urgent: Accidental deletion of entire Microsoft Entra tenant – request for recovery
Hello Microsoft Support, Approximately more than one week ago, I accidentally deleted my entire Microsoft Entra tenant. The deletion was unintentional. I still need the tenant for Microsoft Teams, which stopped working after the deletion. I cannot access…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,443 questions
asked
2026-11-08T13:35:44.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 65%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
------------- ---------
0
Reputation points
commented
2026-11-08T14:32:27.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BabybooHN
3,895
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
How to access and download my Power BI Analyst Associate certificate
I completed the learning of Power BI Analyst Associate certificate, and I still have no access to my certificate. How do i access it?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2026-11-08T14:26:47.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 32%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patience Murugi
0
Reputation points
accepted
2026-11-08T14:28:41.31+00:00
Patience Murugi
0
Reputation points
2 answers
How to link xbox account with microsoft account when they a different
I have had an Xbox account with the same gamertag for years and also have a Microsoft account as well that is not associated with my Xbox account. How do I link my Xbox account up with my Microsoft account so I can redeem the points I earn from the…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2025-12-06T23:54:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 64%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Randy Britton
0
Reputation points
commented
2026-11-08T14:28:25.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jose Nego
0
Reputation points
1 answer
OUTGOING SERVER ON MAIL DOES NOT CONNECT ON MY MACBOOK
Hello, I have gone through APPLE 3 times. I cannot link my email to my MAIL app on my MacBook due to the outgoing server. I can log in perfect on both safari and my phone. I have also sent test emails to myself on both online login and my phone - they…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,783 questions
asked
2026-11-08T13:28:34.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 6%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paige Bothroyd
0
Reputation points
commented
2026-11-08T14:24:27.5033333+00:00
Paige Bothroyd
0
Reputation points
1 answer
windows 11 not booting when i turn on secure boot
bios is on uefi and the files are gpt and i just updated my bios and it is still not working
Windows for home | Windows 11 | Performance and system failures
32,755 questions
asked
2026-10-18T09:16:46.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 14.000000000000002%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE1%3C/text%3E%3C/svg%3E)
eziks 100329
0
Reputation points
commented
2026-11-08T14:18:44.2966667+00:00
eziks 100329
0
Reputation points
3 answers
we have upgraded wifi,
but now epson printer is not connecting to computer have uninstalled and re installed but keep getting error stating ink system needs wifi conection and we have this anyone help?
Windows for home | Windows 11 | Devices and drivers
24,955 questions
asked
2026-11-08T13:40:35.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
andrew watson
0
Reputation points
edited an answer
2026-11-08T14:14:17.86+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
Practise Datasets mentioned in DP-750 course
Where can I find Practice Datasets mentioned in DP-750 course, the transportation scenario.
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,375 questions
asked
2026-11-08T10:36:36.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 64%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG3%3C/text%3E%3C/svg%3E)
GaneshRamdasKudale-3833
0
Reputation points
commented
2026-11-08T14:14:08.83+00:00
Julian Sharp
47,791
Reputation points
4 answers
One of the answers was accepted by the question author.
how do I get rid of the screen about setting up microsoft services
Frequently when I boot my laptop, I get a screen saying "Your're almost done setting up your..." which talks about Microsoft services like "Backing up your files...", "Browse confidently...", "Collaborate in real…
Windows for home | Windows 11 | Settings
10,230 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 57.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
2 answers
How to migrate certs from my previous working account to my personal account
Hi Team, I was a Microsoft employee back to 2026-09-11 and got some certifications last year under Microsoft account. Can you help to migrate these certifications from my previous Microsoft account into my current personal account? Thanks!
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2026-11-08T05:41:45.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 53%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYW%3C/text%3E%3C/svg%3E)
Yinzi Wu
0
Reputation points
answered
2026-11-08T14:07:57.17+00:00
Julian Sharp
47,791
Reputation points
2 answers
Appeal: OnVUE Application Glitch and Abandoned Proctor Queue for AZ-900 Exam
Hello, I am writing to urgently appeal a technical case regarding my AZ-900 exam taken on November 3, 2026. During the exam, the OnVUE secure browser experienced a severe visual rendering failure. A large, empty rectangle box appeared on my screen,…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2026-11-08T10:08:35.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.000000000000004%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Trizah Biwott
0
Reputation points
commented
2026-11-08T14:03:20.5033333+00:00
Julian Sharp
47,791
Reputation points
2 answers
How to know my product key for microsoft 365 Activation for word , excel etc.
my laptop model is dell inspiron 3505 ryzen 3. bought around 2021-22 in offline store.
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,890 questions
asked
2026-11-08T13:27:17.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.000000000000004%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
sumit mishra
0
Reputation points
answered
2026-11-08T14:01:40.8+00:00
DaveM121
946.7K
Reputation points
Independent Advisor
2 answers
PL-300 expired 4 days ago – Request for exception and unable to access Credentials Support
Hello, My PL-300 certification expired on November 4, 2026. Unfortunately, I accidentally mixed up its expiration date with my DP-700 certification, which expires on December 17, 2026. I understand the renewal policy, but I would like to kindly request…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,773 questions
asked
2026-11-08T13:15:10.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ali
0
Reputation points
answered
2026-11-08T14:00:48.3666667+00:00
Julian Sharp
47,791
Reputation points
1 answer
Non system files (data files I've created ) appear now with the system attribute set. preventing deletion, move or rename.
For the last few days, when I try to move, delete or rename a data file I've created (Word, Excel, audio files etc) which is not a system file, I get either a message warning me about the action on a "system " file or a denial. Apparently there…
Sysinternals
Sysinternals
Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.
1,425 questions
asked
2026-11-08T13:56:51.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Iggy
0
Reputation points
answered
2026-11-08T13:57:43.9133333+00:00
AI answer
2 answers
contact by phone or chat
How do I get to speak or chat to get help to help resolve my problem with outlook mail for MAC
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,713 questions
asked
2026-11-08T13:14:05.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 10%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Malcolm Swinburn
0
Reputation points
answered
2026-11-08T13:55:01.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Virginia M
42,495
Reputation points
Independent Advisor
3 answers
Unable to get my Project Professional 2024 product key to attach to my account
I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…
Microsoft 365 and Office | Project | For home | Windows
Microsoft 365 and Office | Project | For home | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
139 questions
asked
2026-11-07T14:26:53.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gregory Hart
0
Reputation points
answered
2026-11-08T13:51:16.6133333+00:00
Gregory Hart
0
Reputation points
2 answers
I need a phone number to talk to a real person about my $9.99 automatic billing from Microsoft
Issue: You are impossible to reach to answer questions. Your chat could not help me. Please provide a number I can call to discuss this automatic charge I get every month from Microsoft and pay via Paypal. I tried to emailyou with the address provided by…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,731 questions
asked
2026-11-08T13:09:11.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 81%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Beverly brewster
0
Reputation points
answered
2026-11-08T13:50:51.16+00:00
Virginia M
42,495
Reputation points
Independent Advisor
2 answers
I just discovered that my subscription has been cancelled
Why has my subscription been cancelled? I understand it will only expire in May 2027
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,578 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 90%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
3 answers
Windows Update Failure
Hi everyone, I have been running my Windows 11 Home laptop and facing an issue where Windows Update fails to install the latest updates for about a month. I tried to reinstall Windows while keeping my personal files. However, even after the…
Windows for home | Windows 11 | Windows update
15,790 questions
asked
2026-11-07T17:37:02.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 54%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Milk Chocolate
0
Reputation points
answered
2026-11-08T13:41:50.6+00:00
Ramesh
183.6K
Reputation points
Volunteer Moderator