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AADSTS500571: personal Microsoft account locked out of Azure portal (account locked)

Signing in to portal.azure.com with my personal Microsoft account fails with "Your account has been locked. Contact your support person to unlock it, then try again." (AADSTS500571). The account itself is healthy: I can sign in to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T06:22:55.5+00:00
子夏 祁 0 Reputation points
edited the question 2026-11-08T06:31:35.42+00:00
子夏 祁 0 Reputation points
2 answers

How do I change my monthly subscription to Microsoft 365 Business Basic to a yearly subscription?

I have selected products, and then my license. When I click on "subscription length and billing frequency", the window doesn't load.

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-11-07T18:45:25.71+00:00
Genevieve Besser 0 Reputation points
commented 2026-11-08T06:20:01.4+00:00
Genevieve Besser 0 Reputation points
2 answers

How to fix bedrock edition while java is working?

I've been having this problem for quite a while, my java account works just fine when playing Minecraft, but if I try to launch bedrock edition, it shows the title screen and then crashes. About 50% of the time, it will do a full crash on my laptop and…

Windows for home | Other | Gaming
asked 2026-11-08T01:47:47.25+00:00
AH 0 Reputation points
answered 2026-11-08T06:11:01.1633333+00:00
SD - IA 182.6K Reputation points Independent Advisor
2 answers

prevent auto fill of credit card info

how to prevent auto fill credit card info stored in microsoft from other vendor sites

Microsoft Edge | Other | Windows 10
asked 2026-11-08T04:35:39.7466667+00:00
Agnes Braga 0 Reputation points
answered 2026-11-08T06:09:09.0366667+00:00
SD - IA 182.6K Reputation points Independent Advisor
2 answers

Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?

I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T10:29:41.5333333+00:00
N/A 0 Reputation points
commented 2026-11-08T06:03:08.58+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Artifact Signing individual identity

Title: Artifact Signing individual identity validation: "You need permission" because my personal Microsoft account signs in on tenant "Microsoft Accounts" I'm an individual developer in the US setting up Azure Artifact Signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,705 questions
asked 2026-11-08T05:59:01.42+00:00
Jessie Parker 0 Reputation points
answered 2026-11-08T06:00:26.2266667+00:00

AI answer

2 answers

Microsoft does not recognise my email account

I just tried to sign in to my microsoft account in order to play minecraft only after 4 hours of not playing, however when i tried signing in an error message saying "microsoft does not recognise this email" upon using the sign-in helper, there…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-07T15:21:23.15+00:00
Caton 0 Reputation points
commented 2026-11-08T05:55:16.2+00:00
EmilyS726 278.8K Reputation points Independent Advisor
1 answer

Sora-2 deployment blocks on "ServiceModelDeprecated" error in Azure AI Foundry / OpenAI

Hi everyone, I am trying to complete the official Microsoft Learn video generation labs (such as AI-103), but I am completely blocked when trying to deploy the Sora-2 model. I have systematically tested all workarounds (deploying via Azure AI Foundry…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,125 questions
asked 2026-11-07T20:02:37.8933333+00:00
Zine-eddine FODIL 0 Reputation points
answered 2026-11-08T05:49:49.3366667+00:00
SHOUMIK CHAKRAVARTY 1,375 Reputation points
2 answers One of the answers was accepted by the question author.

Cancelling reset PC

Yesterday I selected resetting the PC and during the reset I inadvertently clicked on 'cancel' so now my Laptop is cancelling the PC reset but all I've got on my front page is a blue page telling me it's cancelling & 'this won't take long'. It's been…

Microsoft System Center | Other
Microsoft System Center | Other

Additional System Center tools and components for managing infrastructure, applications, and services

1,255 questions
asked 2025-12-06T11:00:33.3433333+00:00
David Green 25 Reputation points
answered 2026-11-08T05:45:53.28+00:00
Clifford Baines 0 Reputation points
0 answers

Changing outlook account on computer while old one is compromised and inaccessible

I have a Windows 11 AX18PRO, my personal outlook was compromised and the person who hacked it changed my passcode, username, and removed all of my PINs/Backups. I can't sign into my computer even with my new outlook and it keeps telling me to reset my…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T05:43:19.5633333+00:00
SubspaceMark 0 Reputation points
2 answers

Microsoft Store MSIX submission stuck in Certification for more than 3 business days (Store ID 9NV0FM5H54X8)

Our app okur (Store ID 9NV0FM5H54X8, an MSIX desktop app) has had its second submission (package version 1.1.0.0) in "Certification" since November 3, 2026. Submission and pre-processing passed. Certification has now gone past the documented…

Microsoft Partner Center | Other
asked 2026-11-06T08:24:40.6166667+00:00
M. Yusuf Sarıgöz 0 Reputation points
answered 2026-11-08T05:33:20.0133333+00:00
M. Yusuf Sarıgöz 0 Reputation points
1 answer

outlook is blocking my wifes email address

outlook is blocking my wifes email address ******@jgmadvertising.com.au

Outlook | Web | Outlook.com | Email
asked 2026-11-08T05:28:57.4166667+00:00
jon Meissner 0 Reputation points
answered 2026-11-08T05:30:56.3666667+00:00

AI answer

1 answer

Changed mobile number

I lost My Mobile phone last week so I cannot access my Microsoft account as it has to be verified by sending a pin to My Mobile number that I don't have anymore.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T23:53:58.0733333+00:00
natalie ferguson 0 Reputation points
answered 2026-11-08T05:30:20.4933333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
3 answers

how to unblock Smart App Control has blocked part of this app

I Keep getting Smart App Control has blocked part of this app, how do i unblock it

Windows for home | Windows 11 | Apps
asked 2026-10-09T17:45:42.15+00:00
Murphy Agbogidi 0 Reputation points
commented 2026-11-08T05:23:36.38+00:00
AA Kiani 0 Reputation points
2 answers

not recieving emails in my outlook accout

I am uable to recieve new emails in my outlook account I hae no ie why

Outlook | Web | Outlook.com | Email
asked 2026-11-07T16:21:16.18+00:00
Sandy Clary 0 Reputation points
answered 2026-11-08T05:23:36.34+00:00
Chloe-V 15,080 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft: Unable to delete ide05 due to remaining managed compute deployments

Problem description I am trying to delete the Azure AI Foundry resource named ide05 in the resource group AI_Studio in East US, but the deletion fails with the error "CannotDeleteAccountWithManagedComputeDeployments". The documented cause is…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

196 questions
asked 2026-11-02T22:38:44.83+00:00
Mahamed Dalal 0 Reputation points
answered 2026-11-08T05:16:47.3666667+00:00
SHOUMIK CHAKRAVARTY 1,375 Reputation points
1 answer

Do I have to have a product key for Windows 11?

What if I don't have a product key? Do I have to buy one? If so, why isn't there another way to activate Windows 11?

Windows for home | Windows 11 | Licensing and activation
asked 2025-10-24T16:34:45.12+00:00
Noelle Barnes 0 Reputation points
commented 2026-11-08T05:02:47.7633333+00:00
Roberto Lee Ramirez 0 Reputation points
3 answers

How can I change my pin?

I am caught in another Catch 22: I can't change my pin because it required me to know my pin! Which I don't. It's such a stupid thing.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-08T00:40:09.8933333+00:00
Anne Liebert 0 Reputation points
edited an answer 2026-11-08T04:41:47.49+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
0 answers

Supported user-mode NtCreateFile sequence for handle-relative opens without reparse traversal

Hello, We are designing a read-only diagnostic reader for one existing file on local NTFS. Before allowing real-file access, we need to establish a supported opening sequence that cannot silently follow a filesystem reparse point. Our proposed approach…

Windows development | Windows API - Win32
asked 2026-11-08T04:41:16.22+00:00
Bulqe 0 Reputation points
1 answer One of the answers was accepted by the question author.

Sole Global Admin locked out of Entra ID tenant — Authenticator MFA loop / tenant lockout

I am the only Global Administrator for my tenant, my account (with MFA) works for most Microsoft services/product except for Azure/M365 tenant related. As I am unable to login to Azure portal, I am not able to raise a support request ticket. This…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T01:17:19.03+00:00
Chong Yong 20 Reputation points
commented 2026-11-08T04:34:38.3233333+00:00
Kai-Ex 2,565 Reputation points Microsoft External Staff Moderator