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unable to add credit card

I'm unable to add a credit card. I'm the only one. Our Microsoft for Startups just ended and now everything is dead as I can't add a card.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-10-15T21:09:21.02+00:00
John Marx 0 Reputation points
answered 2026-10-15T21:11:40.24+00:00

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1 answer

I paid for my O365 subscription and my account doesn't show it

I paid for my O365 subscription in August and now my account doesn't show that I paid.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T20:41:09.28+00:00
Bill Baca 15 Reputation points
answered 2026-10-15T20:42:07.5333333+00:00

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1 answer

i reloaded windows and my prodict key doesnt work

my windows is not activated after i reinstalled windows 11 home because of a virus. windows loaded but says not activated I put in key and it doesn't work

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-15T19:57:47.65+00:00
Randy McCoy 0 Reputation points
commented 2026-10-15T20:36:49.5066667+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

Need to turn off reoccurring billing

I would like to turn off reoccurring billing, I don't want to be bill in that way

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-13T23:21:24.7433333+00:00
Michelle Hill 0 Reputation points
commented 2026-10-15T20:34:19.7633333+00:00
Alex Robb 0 Reputation points
1 answer

Installation of 365 on a new computer

I purchased a new computer but have to install 365. I don't have the key

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-15T19:42:16.04+00:00
Keith Schmoke 0 Reputation points
answered 2026-10-15T19:42:34.2933333+00:00

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Bank statement shows : MICROSOFT*SUBSCRIPTION

Hi , Keep on posting payment with "MICROSOFT*SUBSCRIPTION" description, no merchant id. Could you please instigate what is this transaction? my email id : <moderator: PII removed>@gmail.com Mobile Number : <moderator: PII…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T19:09:19.9266667+00:00
Venkateswar Vemuri 0 Reputation points
edited the question 2026-10-15T19:18:05.3833333+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
1 answer

microsoft account reinstatement form - request blocked

my microsoft has been repeatedly locked after sharing a few files using the share function in Office 2021 apps (word, excel, etc.). when i try to sign in it sends me to the "Press and hold" captcha, but it just keeps telling me to try again…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T18:59:08.8633333+00:00
yeshivah gedolah 0 Reputation points
answered 2026-10-15T19:00:03.41+00:00

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Microsoft Office very slow with Connected Experiences enabled and without internet connection

Hi. In the last weeks, I have a problem on all the PCs with MS Office 2024 and 2021. All the users have the Connected Experiences enabled, because they have to use MS SharePoint. Until now, I have authorized these external connections on the firewall and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-15T18:05:21.4533333+00:00
HCC 6 Reputation points
edited the question 2026-10-15T18:33:33.3+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
1 answer

Dedictaed SQL Pool Query Activity is not being displayed

SQL Pool Query activity is not displayed in Azure Portal.I am not seeing any query activities or historical. Azure Portal --Dedicated SQL Pool --- Monitoring--- Query Activity I am getting the message ,There is a Temporary problem loading your query…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,574 questions
asked 2026-10-15T18:21:16.78+00:00
Madhukar Muddasani 10 Reputation points
edited the question 2026-10-15T18:24:43.9333333+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
1 answer

need help removing child restriction from Microsoft family

I accidently set up my computer dob as a child so I can't not access into google due to xbox restriction. I need to make a correction on the birthday. I am an adult. there's no adult on the account so I can't update or remove. I need help to correct

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-15T18:23:21.61+00:00
galaxy pharmacy 0 Reputation points
answered 2026-10-15T18:23:37.05+00:00

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1 answer

Recover Local Admin access on my laptop

My Laptop id is is Entra joined, its local Administrators group has no members, Intune isn't managing it, and no Windows LAPS password is available.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T17:50:00.9433333+00:00
RAGHU RCUBE 0 Reputation points
answered 2026-10-15T17:51:25.64+00:00

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1 answer

Im a college student and I need to use Azure for students, but when I tried to sign up it failed verification even though I did exactly as I was told to

Unable to complete Student Verification, kept trying and calling support but nothing is working.

Azure | Azure Training
asked 2026-10-15T17:35:28.5166667+00:00
Xavier Scott 0 Reputation points
answered 2026-10-15T17:38:16.4066667+00:00

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1 answer

Outlook.com/Hotmail intermittently blocking outgoing emails – Error 550 5.7.520 AS(4810)

My personal Hotmail account intermittently rejects outgoing emails with error 550 5.7.520 AS(4810), stating that the content is identified as spam. Even a plain-text email saying "hi" to myself was rejected. Other emails work normally. I have a…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T17:01:45.52+00:00
Jwalin Jwalin 0 Reputation points
answered 2026-10-15T17:02:02.7633333+00:00

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1 answer

Microsoft for Startups Milestone 3 evaluation stuck despite 10+ Azure workloads — credits expire Nov 30

Hi everyone, I'm seeking guidance on a stalled Microsoft for Startups Milestone 3 evaluation. Account status: Milestone 2 reached ($5K of $150K unlocked). ~$2.4K credits remaining, expiring November 30, 2026. Previous support case closed with the…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-15T17:00:31.8666667+00:00
Venkata Dandey 5 Reputation points
answered 2026-10-15T17:00:50.2633333+00:00

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1 answer

Superscript detection in Azure Content Understanding and other findings.

I commented on a recent Foundry blog about my experiences processing thousands of unstructured document pages with both Azure Document Intelligence and Azure Content Understanding. I was asked to post my experience here. Finding 1. A big gap, certainly…

Azure Content Understanding in Foundry Tools
asked 2026-10-15T16:43:36.6566667+00:00
Chris Moseley 40 Reputation points
answered 2026-10-15T16:45:06.4466667+00:00

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1 answer

Copilot missing multiple recent chats

Hello, my chat history has experienced a severe migration failure. There is a complete gap in my history between October 9 and today. I have already opened an Incognito session to rule out local cache issues, and I have run a full export from the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-15T15:59:29.3733333+00:00
Barb T 0 Reputation points
answered 2026-10-15T15:59:46.3166667+00:00

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1 answer

Change of credit card numbers

how do i change credit card numbers on my billllll

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-15T14:58:25.4066667+00:00
Jimmy Whatley 0 Reputation points
answered 2026-10-15T14:58:38.4533333+00:00

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1 answer

Cancel subscription

I would like to cancel my subscription, I do not use it anymore

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T14:47:24.3+00:00
Dan Faulkner 0 Reputation points
answered 2026-10-15T14:47:38.4266667+00:00

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1 answer

PostgreSQL Flexible Server — SkuNotAvailable in East US 2

I am attempting to deploy Azure Database for PostgreSQL Flexible Server under my Pay-As-You-Go subscription in East US 2. Both Standard_B1ms and Standard_B2s deployments failed with: Error code: SkuNotAvailable Message: Specified SKU is not supported in…

Azure Database for PostgreSQL
asked 2026-10-15T14:03:58.5+00:00
Gerald Toovey 0 Reputation points
answered 2026-10-15T14:05:01.24+00:00

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1 answer

How do I regain access to my XBOX account?

When i try to sign into my XBOX account, I am met with a screen that tells me to enter the password to an email that i have never seen before so what shall I do?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T11:31:11.7966667+00:00
AD✔️ • 0 Reputation points
edited the question 2026-10-15T13:55:11.5166667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator