Tag not monitored by Microsoft.
Azure for Students verification – University not found in Kazakhstan
Hello Microsoft Support Team, I am a student at S. Seifullin Kazakh Agrotechnical Research University in Kazakhstan. My GitHub Student Developer Pack was successfully verified on October 2, 2026, and my university email address with the domain…
Community Center | Not monitored
AI answer
Subject: Request for Assistance in Claiming and Activating Included Microsoft Office Home 2024 Licence
Subject: Request for Assistance in Claiming and Activating Included Microsoft Office Home 2024 Licence Dear Microsoft Support Team, I am writing to request your assistance regarding an issue with claiming and activating the Microsoft Office Home 2024…
System Center Service Manager
A family of System Center products for managing incidents and problems.
AI answer
can't get to my account with authenticator.
I have a problem with the authenticator not recognizing the account I’m trying to log into. I have a support ticket number with Microsoft, but there’s been no response for 24 hours."
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Help!!! Security Info Deleted and Original Email Address No Longer Exists
I need help recovering my personal Microsoft account because I believe it may have been compromised. At approximately 5:00 AM, I received a security notification from Microsoft stating “Security info was deleted.” I did not request or authorize this…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
I want to refund a Minecraft Realm subscription bought off of Minecraft Java Edition
I accidentally bought a second realm while trying to pay for the monthly fee on my first realm. I cancelled the subscription but it doesn't show any way to refund, and Minecraft support or Microsoft support don't help.
Windows for home | Other | Gaming
Express Route Peering Location not appearing on the list
Hi, I have an issue when registering for new Express Route circuit, where peering location for my provider is not appearing on the list and showing empty. The same output is also appear when i try to chose southeast asia for my option, there is no…
Azure ExpressRoute
An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.
AI answer
Winget Control in corporate environment
Hi MS Team, I want to know how we can control winget in a corporate environment where at current anyone within environment can install an application using winget. We want to control it so that either only allowed apps are able to download or apps which…
Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
How should Advanced Security Dependency Scanning be configured for a multi-module Maven project in Azure?
I have a Java application built as a multi-module Maven project. The Maven modules are stored in several Azure Repos, and the pipeline checks them out before building the root aggregator POM: $(Agent.BuildDirectory)/modules/pom.xml Azure DevOps…
Azure DevOps
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Inquiry on Scalability, Throttling, and Delivery Guarantees for Microsoft Teams Activity Feed Notifications
Hello Microsoft Developer Support Team, We are developing a crisis alert management application that is embedded within Microsoft Teams. One of our core requirements is the ability to send urgent notifications to approximately 4,000 users as quickly as…
Microsoft Security | Microsoft Graph
An API that connects multiple Microsoft services, enabling data access and automation across platforms
AI answer
Azure AIK enrollment returns HTTP 404 for Intel PTT EK CA "ODCA 2 CSME MTP PCH SVN 01 PTT CA" — blocks Call of Duty (RICOCHET) attestation
TPM 2.0 and Secure Boot are both fully enabled and pass every local check, but AIK enrollment fails server-side with HTTP 404 because the Azure AIK authority for this Intel PTT EK issuer does not exist. This blocks Call of Duty (RICOCHET) from…
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
Resource Health shows "Configuration being updated" every night during Azure VM Backup (started recently)
Hi, Since 5 Oct 2026, two Linux VMs (Standard_B2s, Southeast Asia) show a Resource Health event every night: "Configuration being updated (Customer Initiated) - The Virtual Machine configuration is being updated as requested by an authorized user or…
Azure Update Manager
An Azure service to centrally manages updates and compliance at scale.
AI answer
Verification code
Good morning! I'm trying to sign in but it wants to send a verification code but I do not have access to my old phone.
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
windows reinstallation
An agent was assisting me remotely by reinstalling WINDOWS 11 to try to fix an issue that I was experiencing with 2 different sets of bluetooth headphones that I was adding to my system. I'm unable to activate; hear audio for more than a few seconds,…
Windows for home | Windows 11 | Devices and drivers
AI answer
Azure Database for PostgreSQL Flexible Server: platform-managed components, FATAL/PANIC logging, and the azuresu role
Hello, We are reviewing the documented security and logging behavior of Azure Database for PostgreSQL Flexible Server for a production workload. We would appreciate clarification of the general platform behavior and links to official documentation. 1.…
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
Drop-down list for academic verification not showing up
I am trying to register an account for Azure for Students. I am from Singapore, studying a full-time degree in Data Science and AI in Nanyang Technological University. I am logged in to my school email when filling the registration form, yet my school…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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The Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons).
I have just installed the Microsoft 365 on Monday 19 Octomber 2026. I found the Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons). The record button should be availabe in…
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
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How to fix SKYPE dial pad error issue
I have Skype Credit remaining, and my balance is displayed correctly. However, I cannot make calls because I am asked to update my billing address. Every time I enter my correct Japanese billing address, the request fails and asks me to try again…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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change email
Hi I want change email account detail ,so how to change the detail ?
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
How to correctly activate and create subscription for Azure $2000 non profit grants for non profit organization
After getting my organization's grant approved, and approval email is sent. The steps detailed that Activation should be carried out before addition of subscription to start using non profit azure grant. Once this is done, We keep getting "You're…
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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Subject: Account Recovery Request – Suspected Account Hijacking and Unauthorized Security Information Changes
Hello Microsoft Support Team, I am contacting you to request assistance in recovering my Microsoft account, which I believe has been compromised. I was able to use my account to play Minecraft: Java Edition through the official Minecraft Launcher in July…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer