16,840 questions

Sort by: Updated
1 answer

Azure for Students verification – University not found in Kazakhstan

Hello Microsoft Support Team, I am a student at S. Seifullin Kazakh Agrotechnical Research University in Kazakhstan. My GitHub Student Developer Pack was successfully verified on October 2, 2026, and my university email address with the domain…

Community Center | Not monitored
asked 2026-10-19T08:37:04.4166667+00:00
Ivan Zolotov 0 Reputation points
answered 2026-10-19T08:38:35.0233333+00:00

AI answer

1 answer

Subject: Request for Assistance in Claiming and Activating Included Microsoft Office Home 2024 Licence

Subject: Request for Assistance in Claiming and Activating Included Microsoft Office Home 2024 Licence Dear Microsoft Support Team, I am writing to request your assistance regarding an issue with claiming and activating the Microsoft Office Home 2024…

System Center Service Manager
asked 2026-10-19T08:33:30.24+00:00
SAI ADITI 0 Reputation points
answered 2026-10-19T08:34:34.94+00:00

AI answer

1 answer

can't get to my account with authenticator.

I have a problem with the authenticator not recognizing the account I’m trying to log into. I have a support ticket number with Microsoft, but there’s been no response for 24 hours."

Microsoft Security | Microsoft Authenticator
asked 2025-11-27T10:49:13.9666667+00:00
ron sadot 0 Reputation points
commented 2026-10-19T08:34:23.0533333+00:00
Ella Grattan 0 Reputation points
1 answer

Help!!! Security Info Deleted and Original Email Address No Longer Exists

I need help recovering my personal Microsoft account because I believe it may have been compromised. At approximately 5:00 AM, I received a security notification from Microsoft stating “Security info was deleted.” I did not request or authorize this…

Microsoft Security | Microsoft Authenticator
asked 2026-10-19T08:25:59.23+00:00
hplim 0 Reputation points
answered 2026-10-19T08:26:51.6366667+00:00

AI answer

1 answer

I want to refund a Minecraft Realm subscription bought off of Minecraft Java Edition

I accidentally bought a second realm while trying to pay for the monthly fee on my first realm. I cancelled the subscription but it doesn't show any way to refund, and Minecraft support or Microsoft support don't help.

Windows for home | Other | Gaming
asked 2026-10-19T03:37:00.7133333+00:00
Gozzie5 0 Reputation points
edited the question 2026-10-19T08:23:40.82+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
1 answer

Express Route Peering Location not appearing on the list

Hi, I have an issue when registering for new Express Route circuit, where peering location for my provider is not appearing on the list and showing empty. The same output is also appear when i try to chose southeast asia for my option, there is no…

Azure ExpressRoute
Azure ExpressRoute

An Azure service that provides private connections between Azure datacenters and infrastructure, either on premises or in a colocation environment.

521 questions
asked 2026-10-19T07:57:25.6+00:00
Agus 0 Reputation points
answered 2026-10-19T07:58:54.73+00:00

AI answer

1 answer

Winget Control in corporate environment

Hi MS Team, I want to know how we can control winget in a corporate environment where at current anyone within environment can install an application using winget. We want to control it so that either only allowed apps are able to download or apps which…

Microsoft Security | Intune | Application management
asked 2026-09-28T10:35:22.7433333+00:00
joomla3597 55 Reputation points
commented 2026-10-19T07:44:23.99+00:00
Para Jura 0 Reputation points
1 answer

How should Advanced Security Dependency Scanning be configured for a multi-module Maven project in Azure?

I have a Java application built as a multi-module Maven project. The Maven modules are stored in several Azure Repos, and the pipeline checks them out before building the root aggregator POM: $(Agent.BuildDirectory)/modules/pom.xml Azure DevOps…

Azure DevOps
asked 2026-10-19T07:43:52.4966667+00:00
AdrianK-9650 0 Reputation points
answered 2026-10-19T07:44:17.9233333+00:00

AI answer

1 answer

Inquiry on Scalability, Throttling, and Delivery Guarantees for Microsoft Teams Activity Feed Notifications

Hello Microsoft Developer Support Team, We are developing a crisis alert management application that is embedded within Microsoft Teams. One of our core requirements is the ability to send urgent notifications to approximately 4,000 users as quickly as…

Microsoft Security | Microsoft Graph
asked 2026-10-19T07:29:50.6966667+00:00
Ahmad Nabil Bin Yusoff 0 Reputation points
answered 2026-10-19T07:30:50.12+00:00

AI answer

1 answer

Azure AIK enrollment returns HTTP 404 for Intel PTT EK CA "ODCA 2 CSME MTP PCH SVN 01 PTT CA" — blocks Call of Duty (RICOCHET) attestation

TPM 2.0 and Secure Boot are both fully enabled and pass every local check, but AIK enrollment fails server-side with HTTP 404 because the Azure AIK authority for this Intel PTT EK issuer does not exist. This blocks Call of Duty (RICOCHET) from…

Microsoft Security | Intune | Enrollment
asked 2026-10-17T23:02:52.7933333+00:00
#LI CHENHUI# 0 Reputation points
edited the question 2026-10-19T07:11:43.1866667+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,620 Reputation points Microsoft External Staff Moderator
1 answer

Resource Health shows "Configuration being updated" every night during Azure VM Backup (started recently)

Hi, Since 5 Oct 2026, two Linux VMs (Standard_B2s, Southeast Asia) show a Resource Health event every night: "Configuration being updated (Customer Initiated) - The Virtual Machine configuration is being updated as requested by an authorized user or…

Azure Update Manager
Azure Update Manager

An Azure service to centrally manages updates and compliance at scale.

422 questions
asked 2026-10-19T05:36:13.01+00:00
Jirawat 0 Reputation points
answered 2026-10-19T05:37:07.4066667+00:00

AI answer

1 answer

Verification code

Good morning! I'm trying to sign in but it wants to send a verification code but I do not have access to my old phone.

Microsoft Security | Microsoft Authenticator
asked 2026-09-15T15:16:22.86+00:00
Sara Kassahun 5 Reputation points
commented 2026-10-19T05:04:28.3833333+00:00
Wijesinghe 0 Reputation points
1 answer

windows reinstallation

An agent was assisting me remotely by reinstalling WINDOWS 11 to try to fix an issue that I was experiencing with 2 different sets of bluetooth headphones that I was adding to my system. I'm unable to activate; hear audio for more than a few seconds,…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-19T04:58:12.7766667+00:00
Jake Crawford 0 Reputation points
answered 2026-10-19T04:58:58.8366667+00:00

AI answer

1 answer

Azure Database for PostgreSQL Flexible Server: platform-managed components, FATAL/PANIC logging, and the azuresu role

Hello, We are reviewing the documented security and logging behavior of Azure Database for PostgreSQL Flexible Server for a production workload. We would appreciate clarification of the general platform behavior and links to official documentation. 1.…

Azure Database for PostgreSQL
asked 2026-10-19T04:38:32.9633333+00:00
AzurePG-Learner 0 Reputation points
edited the question 2026-10-19T04:41:06.67+00:00
AzurePG-Learner 0 Reputation points
1 answer

Drop-down list for academic verification not showing up

I am trying to register an account for Azure for Students. I am from Singapore, studying a full-time degree in Data Science and AI in Nanyang Technological University. I am logged in to my school email when filling the registration form, yet my school…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,817 questions
asked 2026-10-19T04:39:23.1866667+00:00
#PEK YI CHERN# 0 Reputation points
answered 2026-10-19T04:40:13.2333333+00:00

AI answer

1 answer

The Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons).

I have just installed the Microsoft 365 on Monday 19 Octomber 2026. I found the Record button in Microsoft PowerPoint is missing in the top-right corner of the window (near the Share and Present in Teams buttons). The record button should be availabe in…

Microsoft 365 and Office | PowerPoint | For home | Windows
asked 2026-10-19T03:46:29.3733333+00:00
Kevin Wang 0 Reputation points
answered 2026-10-19T03:47:20.3433333+00:00

AI answer

1 answer

How to fix SKYPE dial pad error issue

I have Skype Credit remaining, and my balance is displayed correctly. However, I cannot make calls because I am asked to update my billing address. Every time I enter my correct Japanese billing address, the request fails and asks me to try again…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-19T03:44:16.95+00:00
Skyp hi007n04a 0 Reputation points
answered 2026-10-19T03:45:32.52+00:00

AI answer

1 answer

change email

Hi I want change email account detail ,so how to change the detail ?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-19T02:36:05.62+00:00
Yong CheeHau 0 Reputation points
commented 2026-10-19T03:14:30.92+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

How to correctly activate and create subscription for Azure $2000 non profit grants for non profit organization

After getting my organization's grant approved, and approval email is sent. The steps detailed that Activation should be carried out before addition of subscription to start using non profit azure grant. Once this is done, We keep getting "You're…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-10-19T02:57:05.0533333+00:00
Hassan Kabulu 0 Reputation points
answered 2026-10-19T02:58:05.0233333+00:00

AI answer

1 answer

Subject: Account Recovery Request – Suspected Account Hijacking and Unauthorized Security Information Changes

Hello Microsoft Support Team, I am contacting you to request assistance in recovering my Microsoft account, which I believe has been compromised. I was able to use my account to play Minecraft: Java Edition through the official Minecraft Launcher in July…

Microsoft Security | Microsoft Authenticator
asked 2026-10-19T02:28:22.7833333+00:00
선우 김 0 Reputation points
answered 2026-10-19T02:29:19.22+00:00

AI answer