change email

Change an Outlook.com sign-in email by adding a new alias to the same Microsoft account and making it the primary alias.

Change the email address

1. Open the Microsoft account alias settings and sign in.
2. Select Add email.
3. Either:
   • Create a new Outlook.com address, or
   • Add an existing non-Microsoft email address.
4. Complete verification if requested.
5. Beside the new address, select Make primary.

Aliases share the same mailbox, contacts, OneDrive storage, subscriptions, settings, and password, so this does not create a separate account or move your data.^1^

Important limitations:

• An address already associated with another Microsoft account cannot be added.
• An existing @outlook.com, @hotmail.com, @live.com, or @msn.com address cannot be transferred in as an alias.^2^
• Keep the old alias unless there is a specific reason to remove it. Removing a Microsoft-domain alias such as @outlook.com or @hotmail.com permanently deletes that address, and it cannot be reclaimed.^3^

If “account detail” means something else

Change the name people see on your messages

Sign in to your Microsoft account profile, select Edit name, enter the new display name, and select Save. The update can take up to 24 hours to appear everywhere.^4^

Change the recovery or verification email

1. Sign in to the Microsoft account Security page.
2. Select Manage how I sign in.
3. Select Add a new way to sign in or verify.
4. Choose email, enter the new recovery address, and verify it with the code Microsoft sends.^5^

Do not replace all security information at once; doing so may restrict the account for 30 days.^6^

For a work or school Outlook account, the organization controls the address, so contact its IT administrator rather than changing a personal Microsoft account alias.

References

1. Change the email address for your Microsoft account | Microsoft Support
2. "Something went wrong" with error ADDriverStoreAccessNonLocalException | Microsoft Support
3. Can I change the email address that is connected to my Clipchamp account? | Microsoft Support
4. How to change your Microsoft account name or address | Microsoft Support
5. Microsoft account security info & verification codes | Microsoft Support
6. Troubleshoot Microsoft verification code issues | Microsoft Support