Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Prorated refund for upgrading from M365 family to M365 Premium
When will I receive a Prorated refund for upgrading from M365 family to M365 Premium
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Copilot keeps telling me, "I couldn't read your document. Please wait a bit and try again."
Copilot keeps telling me, "I couldn't read your document. Please wait a bit and try again." This is also happening to others on my team. I am getting this same message in Excel and PowerPoint.
Microsoft 365 and Office | PowerPoint | For business | Other
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Excel Sorting Issue - Error on sort for complex numbers saved as text
I have a table with a listing of Standard Occupation Code (SOC) values. These numbers contain two digits followed by a hyphen, followed by 4 digits. Example: 99-9099. My issue is that a single cell value (11-1021) will not sort properly. All other values…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
acceder a Microsoft defender
Al acceder a Microsoft defender me dice "No se ha podido iniciar sesión en Microsoft Defender"
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
URGENT: Sole Global Administrator Locked Out for 3+ Weeks — Domain Ownership Verified, No Resolution or Escalation Available
I am the sole Global Administrator of my company's Microsoft 365 tenant and have been completely locked out of my account for over three weeks after replacing my iPhone and losing access to Microsoft Authenticator. Despite completing every verification…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Right-clicking on the trackpad causes the application to close on its own.
Hello, When I am composing an email and want to paste an item, the Outlook application closes on its own as soon as I click on the trackpad to bring up the paste menu.
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
Unable to install Claude add-in
I installed 'Claude for Excel' but for some reason I am unable to add it or see it as an 'Add In' in Excel. Does anyone know how to solve this issue? Thanks.
Microsoft 365 and Office | Excel | Other | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Outlook is displaying wrong name in email
Outlook is displaying wrong name in email. Profile is set up with correct name but when I go to send email my email account is showing a different name than Karl. Tried to look up the information with no success. Also has an LinkedIn account associated…
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
Grouping in New outlook
Hi Is it possible to group emails in new outlook like you could in old outlook? Thx
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Unable to sign in to Office 365 account
Hello, I have installed the Office 365 application on my computer. I am attempting to activate/authorize Word using an Office 365 account purchased by my company; however, I am unable to sign in. On the sign-in page, I receive the following message:…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Retrieving Contacts from old Outlook account
I have an old Outlook account that no longer exists. All my contacts were in the old Outlook account and did not sync with my new 365 Outlook account, and those contacts did not sync with my iPhone. How do I retrieve the contacts.
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
Export photos from OneDrive
How do I export photos stored on my OneDrive to a thumb drive?
Windows for home | Other | Files, folders, and storage
dwm.exe crashes during playing or doing intense load.
So, ive had this laptop (Asus tuf gaming a16) for quite a while now. It was awesome for the first few months, then came the dreaded dwm.exe crashes. I dont know when it began but once while I was playing a non intensive game, dwm.exe suddently crashed,…
Windows for home | Windows 11 | Display and graphics
How to fix 2026-11 Security Update (KB5132061) (26200.9974) error 0x80070005
Keeps failing when trying to do windows update. Restarted PC unable to install update
Windows for home | Windows 11 | Windows update
How do activate an expired account
My account expired due to non payment how do I reactivate
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Mastercard emails with pin for validation are not arriving, either on inbox, spam or quarantine mode
Hello, We are having the same issue with some users, they are not getting the mfa for the mastercard, with an email reply with a pin. It doesn't happen to all the users, but it is happening with the ones that require the pin verification. We are using…
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
refunding and canceling a subscription
hello, I recently refunded my subscription before the date. It was expired on exactly 48 hours before or more. and it was saying to contact support so I wanted to make sure if my refund is going through to my original payment method like it said it was,…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Missing Exchange contacts on iPhone
During a routine iPhone IOS update, the contacts in Exchange vanished. How can I retrieve the Exchange contacts on the iPhone?
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
PRINT TO PDF DOES NOT WORK
Why did my print to PDF stop working? I cannot open my PDFs, and I cannot print to PDF.
Windows for home | Windows 11 | Devices and drivers
Sound not working
The sound on my PC has stopped working. How do I turn on the sound on my PC?