Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unable to Verify Identity for Microsoft 365 Login – Error 399287
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Not receiving some emails on Outlook Client/Outlook online
For about the past two weeks I have been aware that I am not receiving some emails sent to my .live.co.uk account These are from different people but are all people I regularly correspond with/get mails from. They include Amazon, my wife and my son and…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Hyper-V Cannot Delete Checkpoint -Catastrophic failure (0x8000FFFF)Virtual machine failed to generate VHD tree
I have a VM with 3 checkpoints and I need to delete checkpoints in order to have only 1 vhdx. When right-click on the oldest snapshot, delete, I get Remove-VMSnapshot : 'Kubernetes' failed to remove checkpoint. Cannot delete checkpoint: Catastrophic…
Windows for business | Windows Server | Storage high availability | Virtualization and Hyper-V
Teams and Outlook Calendars not synching
Using Mac MS365 personal subscription. I make meetings in Teams and they show on the Teams calendar adn Outlook web, but are not synching to my Mac Outlook calendar. Signed into Teams and Outlook with same account Outlook is showing all calenders I…
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
HOW DO I GET MY OLD COPILOT BACK
I want my old Copilot back ... Please fix this... Tell us how to get the old one back... I am not doing this new one
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
Extra SharePoint Storage
Our organization is our of SharePoint storage. I added additional licenses to our current monthly extra storage, but it did not change anything. Please advise how to purchase extra storage for our corporate SharePoint.
Microsoft 365 and Office | SharePoint | For business | Other
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
Outlook printing option non-responsive.
Is anyone having issues with printing on the new outlook? Some days I will be able to click print and it would work. More recently, nothing pops up to print after clicking the print button. Please let me know if anyone has a fix for this.
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
Windows Audio Service Keeps Stopping with Error 0x80070005 (Access Denied) on Windows 11 26H2
I'm experiencing a serious audio issue on my Windows 11 PC, and I would appreciate your help. System Information: OS: Windows 11 Version 26H2 OS Build: 26300.9818 Recent update: KB5127936 (2026-10 Preview Update) Headset: HyperX Cloud III (wired USB-C…
Windows for home | Windows 11 | Performance and system failures
How to fix Microsoft Jigsaw after Windows 11 update 3 weeks ago
Since a Windows update 3 weeks ago, Jigsaw puzzle will not load a specific puzzle. The app itself loads as expected but when you select a specific puzzle (already under construction) the window turns black with a revolving circle and never proceeds. No…
Windows for home | Windows 11 | Windows update
Copilot won't work in Microsoft Apps on Mac
Copilot won't work on office apps while using any apple product (Macbook, Mac mini, etc). It won't even work through the web browser. Licence is up to date and refreshed. Experiences are enabled. Privacy is correct etc. I'm signed into my private…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I can’t open my email on my computer
I can’t open my email on my computer. There is just a message that says “loading profile”. How can I resolve this?
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30 day Security Info Replacement Not Working
I've been locked out of my main account for over 45 days now and everything important is linked to that email. I can't log in to many other things that send verification codes to my Microsoft email because it seems impossible to recover my Microsoft…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
brand new computer. i am the ONLY USER. HOW DO I REMOVE PARENT CONTROL?
I CAN NOT REACH MY BANKING INFORMATION DUE TO FAMILY CONTROLS. I AM THE SOLE USER!! THIS IS A PRIVATE COMPUTER. NO PERMISSION TO ANYONE ELSE!! PLEASE ADVISE HOW TO TURN OFF FAMILY CONTROLS!
Windows for home | Windows 11 | Family and online safety
AI answer
How to add a drop down list in a Excel spreadsheet in the title/header columns?
I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…
Microsoft 365 Insider | Excel | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
AI answer
Microsoft Planner and notifications
Our organization is new to project management. I am working on a project schedule in planner but want to lead the team through the schedule in person. They don't even know what planner is or that they have it. I don't want them to get notifications until…
Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
Adjusting alert preferences for messages, mentions, and activity within Microsoft Teams
how do i fix this problem
Request Id: [Moderator note: Personally Identifiable Information removed] Correlation Id: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-11-06T10:10:53Z Message: AADSTS500200: User account '[Moderator note: Personally…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Missing preview update22,26 KB5124010
I cant download the latest window 11 26-H2 update because i am missing September 22,2026 Preview update (KB124010) how can I get this update
Windows for home | Windows 11 | Windows update
my version of PowerPoint
Good morning, I need some assistance with PowerPoint. I am currently taking a Microsoft Office course in college, and I am required to complete several projects using PowerPoint. However, I have noticed that my version of PowerPoint offers significantly…
Microsoft 365 and Office | PowerPoint | For home | Windows
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Outlook has blocked me from sending emails
Since yesterday, I started experiencing this issue when replying to an email. I don't send emails often, but i have to occasionally. This is a personal account i have had for over 20 years. Now, all the sudden Outlook is not sending my emails saying…
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
ATTENTION : Data Protection team for tenant administrator lockout recovery.
I am the sole Global Administrator of a Microsoft 365 Business tenant purchased directly from Microsoft. I changed iPhones and wiped the old device. My new Microsoft Authenticator app has no working MFA registration. I have successfully verified my…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.