10,489 questions
1 answer
Can't log in to my PC
I can longin my Microsoft account and see I have a PC named JPA-PC1 Aspire XC-1660G but can't login, cant reset PIN and Password does not work. Need help from MS
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-11-06T23:48:21.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 54%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Khalid Hossain
0
Reputation points
answered
2026-11-06T23:49:25.7066667+00:00
AI answer
1 answer
How to download the score card after my Azure exam
Hello Team, Please help me to download the score card for my Azure exam which i have completed on November 5th.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T21:37:26.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 38%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENV%3C/text%3E%3C/svg%3E)
naresh vangeti
0
Reputation points
edited the question
2026-11-06T23:48:07.7566667+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
Onedrive additional storage
I have purchased additional storage many months ago. This month right after the billing cycle, Onedrive will not let me add additional files to the cloud storage saying I am over quota which I definitely am not. Microsoft had this same problem many…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-11-06T17:53:13.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Madill
0
Reputation points
answered
2026-11-06T23:47:36.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
14,905
Reputation points Microsoft External Staff
Moderator
2 answers
MSN account restricted for longer than 72 hours
My Microsoft/MSN account has been displaying the message: "Account restricted – You cannot post comments for 72 hours." This restriction has now been in place for approximately three weeks, considerably longer than the stated suspension…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T13:02:01.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 37%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Chappell
0
Reputation points
edited the question
2026-11-06T23:47:03.27+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Read-only Word: Text selection triggers the Office pop-up
该窗口显示“使用 Office 连接体验”，并有一个“隐私首选项”按钮，大概是用来启用或禁用此功能（从而消除这个非常烦人的弹出窗口）。 我目前关闭所有的链接，要求也是必须保持关闭，开启就会让我的文件蚀刻保存在云端，很卡，我会利用onedrive同步而不是office同步。 一万个问什么？？就是选中要复制粘贴，都会弹窗，太烦人了，关闭了所有的copilot/辅助功能/朗读等，依然解决不了问题。 Word displays “Use Office connected experiences”…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,023 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
1 answer
Changes to my card
I have changes to my credit card that are not matching my history. Who can I talk to?
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,022 questions
asked
2026-11-06T22:44:16.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 19%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robert Hill
0
Reputation points
edited the question
2026-11-06T23:44:33.0066667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Tuve un problema con mi cámara.
Estaba trabajando, conectada en Zoom y de pronto mi cámara se cerro y no pude encenderla más. Abrí cámara y tampoco me dejaba encenderla. Los permisos para usar la cámara están encendidos, no hice algún ajuste en especial para que se apagara.
Windows for home | Windows 11 | Settings
10,223 questions
asked
2026-11-04T20:18:24.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 50%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIC%3C/text%3E%3C/svg%3E)
Ingrid Cortés
0
Reputation points
edited an answer
2026-11-06T23:42:21.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
18,950
Reputation points Microsoft External Staff
Moderator
1 answer
access to Cloud Device administration roll or Global Administration
here is what AI' response , BUT HOW DOES THIS HELP ME . I disabled a device , now I cant enable it !!! The access issue is caused by a permissions-scope mismatch rather than an Azure service problem. Being an Azure subscription Owner does not…
Windows for business | Windows 365 Business
2,882 questions
asked
2026-11-06T23:30:02.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
answered
2026-11-06T23:40:52.62+00:00
Manny Agahi
0
Reputation points
2 answers
Is Office Home 2024 installed if Excel and Word still indicate I'm using Home and Student 2021?
In installed Office Home 2024 today but when I go into Word or Excel to check my version, it still says Home and Student 2021, which is no longer supported. How can I verify the new software is installed correctly?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
asked
2026-11-06T23:03:43.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
answered
2026-11-06T23:39:17.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,660
Reputation points
Independent Advisor
1 answer
Microsoft word subscription
I have a current Microsoft 365 subscription but I am unable to use Microsoft word on my Mac. I have installed the newer version but it is still not working
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,917 questions
asked
2026-11-06T23:38:04.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 34%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Michelle Dunwoodie
0
Reputation points
answered
2026-11-06T23:38:21.2433333+00:00
AI answer
1 answer
Please return the old copilot also known as copilot legacy
this update has affected many users with their relationships and old conversations with the old copilot numbers of feedback are growing everyday users are frustrated and begging for the old copilot as a whole with all of its old features this update has…
Microsoft Copilot | Windows Copilot | App
Microsoft Copilot | Windows Copilot | App
An application or feature powered by Windows Copilot to assist users with tasks and productivity
370 questions
asked
2026-10-28T04:25:34.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 4%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jebbooo Jebbooo
455
Reputation points
commented
2026-11-06T23:37:57.33+00:00
Jebbooo Jebbooo
455
Reputation points
1 answer
product key
i did a full reset on my pc and can no longer find my product key to start the system activation
Windows for home | Windows 11 | Licensing and activation
5,514 questions
asked
2026-11-06T23:05:34.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 87%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Missy O'Connor
0
Reputation points
commented
2026-11-06T23:37:30.5266667+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
Access + ODBC driver 18 + SQL Server 2025: 150-250 ms per request when bound forms are open
Has anyone encountered recurring request latency when using Microsoft Access with SQL Server 2025 through ODBC driver 18? In several existing Access application (currently none of them connecting to a SQL Server 2025), a simple DAO test on a SQL Server…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
801 questions
asked
2026-11-06T19:27:59.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 22%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Bruno De Grauwe
0
Reputation points
answered
2026-11-06T23:37:21.5+00:00
Dan Guzman
9,521
Reputation points
1 answer
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot…
Microsoft Copilot | Other
2,394 questions
asked
2026-11-06T23:33:48.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jim Thoma
0
Reputation points
answered
2026-11-06T23:34:37.82+00:00
AI answer
2 answers
Feedback: 45-Minute Limit for Fundamentals Exams (900-Series) is Insufficient
I am writing to provide constructive feedback regarding the current 45-minute time allocation for Microsoft 900-series Fundamentals exams (specifically referencing the AB-900). While I understand that fundamentals exams contain fewer questions than…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T17:33:28.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Stacey Matkowski
0
Reputation points
answered
2026-11-06T23:34:04.2466667+00:00
Julian Sharp
47,706
Reputation points
1 answer
Mouse clicks stop working on Windows desktop and taskbar until I launch CMD as administrator
After restarting Windows, I experience an unusual mouse input issue. I can switch between open windows using Alt + Tab, but clicking anywhere inside a window causes it to lose focus. The taskbar also becomes unresponsive to mouse clicks, and hover…
Windows Insider program | Windows Insider preview | Input, touch and mouse
asked
2026-11-06T17:23:32.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Berkan Atilgan
0
Reputation points
answered
2026-11-06T23:34:02.96+00:00
Emma1-N
14,905
Reputation points Microsoft External Staff
Moderator
2 answers
I need the most basic account that offers use of PowerPoint
I currently have a Family Plan, which is more than I need. All I need is to be able to use PowerPoint on one device. Word and Excel would be nice, but not essential. PowerPoint is essential. What is the best subscription for a single user of PowerPoint?
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,132 questions
asked
2026-11-06T22:58:33.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Pete Theodore
0
Reputation points
answered
2026-11-06T23:32:48.1233333+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
1 answer
How to change new account birthdate
When setting up my new outlook account I entered today's date instead of my birthdate. I have tried all that the assistant has suggested several times but the birthdate stays greyed out because it thinks I am a child.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:29:50.8666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 32%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Mike Roberto
0
Reputation points
answered
2026-11-06T23:30:23.77+00:00
AI answer
2 answers
Appeal of Microsoft Certification Exam - Christopher Singer - Request 2610290050001702
Dear Microsoft Worldwide Learning Security Team, On Monday, 2 November 2026, I received a "Notification of Microsoft Certification Exam Ban" from your team, stating that I was identified as having violated exam rules and that a restriction was…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T10:34:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 30%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECS%3C/text%3E%3C/svg%3E)
Christopher SINGER
0
Reputation points
answered
2026-11-06T23:29:33.6866667+00:00
Julian Sharp
47,706
Reputation points
1 answer
is there any help from a real person with account recovery?
We have been locked out of our email account over almost a month. We have tried the recovery form at least 20 times, only received two responses that both said not enough. This all happened because we were traveling. I don't see why a human person…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:28:28.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 16%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECK%3C/text%3E%3C/svg%3E)
Chaperon Karen
0
Reputation points
answered
2026-11-06T23:29:28.26+00:00
AI answer