how to login windows using microsoft password
i've issue during login microsoft as windows admin. after a few attemps and change password, the result still password is incorrect
Windows for home | Windows 11 | Accounts, profiles, and login
Battery of laptop suddenly not charging
I have a Lenovo Ideapad Slim 5 of 2025 vintage. It has worked perfectly until now. The battery status shows 0 charge and indicates charging is happening, however the charge status does not change after many hours of apparent charging. Consequently it…
Windows for home | Windows 11 | Sleep and Power on, off
AI answer
office installed too many times
reinstalled office can not register office 2024 on only one computer.
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
outlook mail keep asking to verify being an human and 6 digit code
as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error
Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
Microsoft Rewards Account Recovery
My rewards account was suspended, how can I contact Microsoft so I can get it back. Moved from: Microsoft Edge | Other | Android
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Not receiving emails
Why are some of my emails not reaching me? I have an account that sends me an email to login and it is sending them but I am not getting them. My office manager is emailing me and I am not receiving them either. Not in junk folder - not anywhere!
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
How do I fix TrojanDownloader:JS/FakeUpdates.D?
Defender Scan says I had an TrojanDownloader:JS/FakeUpdates.D infection.
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Microsoft*Mi
I have a recurring annual charge of NZ$125.30 on my ANZ Visa card, dated 6 November 2026, with the description Microsoft*Mi. The same amount was charged last year. I cannot find this payment in my Microsoft account history, and there is no saved card or…
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cannot get Photos up after microsoft uninstalled app.
I had a slight problem with Photos app in windows 11 26H2 so live chatted microsoft. The agent uninstalled Photos which made sense to me at the time but even though it says it is downloaded and reinstalled, it can't be found on my computer. I was…
Windows for home | Windows 11 | Apps
Bing star bonus
Hello, I have a question regarding the Bing Star Bonus. I don’t have a phone, so I usually search Bing on my computer. I want to reach the 2,100-point milestone, but I’m concerned that my points won’t increase if I only search from my computer, or will…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
Can't locate an invoice
I received an email regarding a declined payment for an invoice. I can't locate the invoice from Microsoft on my billing page. I not even sure what the $13.48 charge is for. This invoice was declined because of suspicious activity on my Apple credit…
Community Center | Discuss the Q&A site | Get started on Q&A
Initial steps or instructions to begin using Microsoft Q&A
AI answer
Azure Artifact Signing fails with AzureCliCredential timeout
I'm an independent developer using Microsoft Azure Artifact Signing to digitally sign Windows executables. My signing account and certificate profile are healthy, but SignTool fails with: AzureCliCredential authentication timed out SignerSign() failed…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
Personal Azure account locked out after phone migration. Azure MFA still bound to old Authenticator device.
Hi, I previously used Azure with my personal email account (@outlook.com). After switching phones and reinstalling Microsoft Authenticator, I got into my microsoft account and set my MFA back up. All microsoft services work just fine with my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
chat with an agent
My account was hacked and I cant get into it. Sometimes it says the account doesnt exsist and other times it says it does but the recovery email isnt mine.
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
Microsoft Sentinel: Data Lake Onboarding Not Offered in Tenant — No UI or Resources Appearing
Problem description I am trying to onboard the Microsoft Sentinel data lake for my tenant, but I am not seeing the onboarding options or UI in the Microsoft Defender portal. Instead, only SIEM workspaces and UEBA are visible, and no data lake tab or…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
My whole outlook on web and phone is in a different language
I noticed that the folders on my iPhone were in a different language, then after logging into outlook on a browser, everything is in a different language. I have checked the settings and changed the time zone and language back to English, however it is…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
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¿Cómo ingresar a mi cuenta con el Código de Microsoft Autenticathor?
Necesito entrar a la cuenta de mi universidad, pero para iniciar sesión me pide ingresar un código de verificación de la aplicación de Microsoft Autenticathor, al entrar, la aplicación me pide iniciar sesión y luego envía un código a la misma aplicación…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Two part authentication
Having an issue signing into my GroupMe. After I enter email and password it asked for a two part authentication code that’s being sent to an old phone number I no longer have. I have no way to long in and change it
GroupMe | Chat group
A customizable group messaging space within the GroupMe app, designed for seamless communication among friends, classmates, teams, or communities.
How to fix LiveKernelEvent errors
I keep getting errors and when I look at Event Viewer it's just a bunch of the following errors: EventName: LiveKernelEvent Response: Not available CabId: 0 P1: 1b8 P2: aaaaaaaaaaaaaaaa P3: aaaaaaaaaaaaaaaa P4: aaaaaaaaaaaaaaaa P5: aaaaaaaaaaaaaaaa P6:…