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i was charged by xbox gamepass and i would like a refund
I was charged today for PC Game Pass due to auto-renewal. I did not intend to renew and have not used the subscription at all. I would like to request a refund. moved from Windows for home | Other | Gaming
Community Center | Not monitored
Unable to Verify University ID for Azure for Students – College Email Domain Not Registered
Hello Microsoft Community, I am a B.Tech Computer Science and Engineering student trying to register for the Azure for Students free offer, but I am unable to complete the verification process. When I attempt to verify my student status, I receive the…
Azure | Azure Training
Training: Instruction to develop new skills.
AI answer
switch from Family to an Individual Microsoft plan
I do not have a family to share my Microsoft plan with and now that I am a Senior, your charge is too expensive for just me. Can you help me to get a Senior rate or just an individual plan? Thank you!
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Azure Manage artifact signing account -> Identity validation, "Renew" button greyed out
My organization ID is expiring in less than 60 days; however, the "Renew" button is greyed out so that there is no way I can renew. Please help!
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
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How do I reach a human support agent to discuss Xbox age verification?
As we all know very well, the Yoti age verification system on Xbox is nothing short of broken trash, for a slightly offensive term. I'd like to be able to verify my age, but I've found none of the options work, I cannot use my existing verified Yoti…
Windows for home | Other | Gaming
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Microsoft Purview DLP rule matches are recorded, but no DLP alerts or email notifications are generated
Hello, I am troubleshooting an issue with a Microsoft Purview DLP policy. The DLP rule is configured as follows: The policy status is Enabled. The rule applies to Office files and PDFs that have a specific sensitivity label. The rule blocks external…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
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Microsoft Edge UserDataDir policy: How to verify effective policy before launching an isolated browser instance?
We are preparing a controlled test that launches a single Microsoft Edge instance on Windows 11 with a newly created, empty user-data directory specified through the --user-data-dir command-line argument. Our primary concern is ensuring that the test…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
Outlook.com mailbox returning TooManyObjectsOpenedException at StartupData — persists 6+ hours across datacenters
My Outlook.com account cannot be opened in any browser or in the new Outlook for Windows client. Sign-in succeeds, then the mailbox fails to load with a 500 and the error below. This has persisted for over six hours. err:…
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
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Windows 11, version 26H2 Install error - 0x800f0993
I have a GMKtec NucBox K12 with AMD Ryzen 7 255H and Windows 11 Pro OS Build 26200.7462. Almost every month I have great difficulty with updates on this machine and none of my other multiple Windows devices. I contacted Microsoft and they suggested…
Windows for home | Windows 11 | Windows update
Already paid and it's asking me to pay again.
Already paid but asking me to pay again. I can't download and open a document.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
How to share Word document
How to share a Word document saved, not as a PDF, in an email
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
AI answer
How to zoom in
I can't zoom in on a document using either the slider bar, control with mouse, or any other suggestions that I have found online. I even rebooted by computer but nothing works. I need help so I can read what I am typing.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Microsoft Word is showing “View Only (Unlicensed Product)”
Microsoft Word is showing “View Only (Unlicensed)” and “This product is unlicensed, while my ASUS laptop comes with pre installed lifetime validity MSO 2024. i don't know but it is asking me to buy Microsoft 365. Moderator note: personal information…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Vulnerability: Qualys QID 105484 - Windows Unquoted/Trusted Service Paths Privilege Escalation Security Issue, Source: Windows Defender
Hi TEAM After the installation of Windows 10/11 - Update for Microsoft Defender for Endpoint - KB5005292 (Version 10.8838.26060.15013) - Current Channel (Broad), Qualys started reporting affected devices as vulnerable. The behavior appears to be related…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
I’m unable to log in to SNOW due to an issue with the mobile authenticator. I am receiving the authenticator prompt in SNOW,
Hi , I’m unable to log in to SNOW due to an issue with the mobile authenticator. I am receiving the authenticator prompt in SNOW, but I am not receiving any notification on my mobile device. Kindly check this on priority, as I am currently blocked from…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Azure Artifact Signing: eligibility of a Spanish sole proprietor (autónomo) for Public Trust
I am a self-employed sole proprietor (autónomo) established in Spain, developing software under the trade name Informática-24h. I do not have a separately incorporated company. The Artifact Signing documentation says Public Trust is available to…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
My Outlook email account is not working
The emails won't update when the account is opened. It was working perfectly yesterday.
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Artifact Signing organization identity validation failed — request for assistance
Our organization, Minted Investments LLC, submitted a Public Trust identity validation for Azure Artifact Signing. During the email-verification process, the primary contact encountered a "You need permission" error because the verification…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
AI answer
My Microsoft AI Cloud Partner Program registration has been deactivated
When I logged in to my partner account and tried to enroll in the partner program, it said that my Microsoft AI Cloud Partner Program registration had been deactivated. How do I get this problem fixed? I want to market my business as a Managed IT Service…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Microsoft account was hacked — can the account be suspended or deleted?
Hello, My personal Microsoft account was compromised on October 11, 2026. The attacker changed my password and multiple security details, and removed or replaced my original Gmail address. When I try to sign in or recover the account using my original…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
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