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Need Help Identifying Autopilot Enrollment

I am looking for a way to quickly and efficiently detect if a Windows computer is enrolled in Autopilot. Any help would be much appreciated!  Thanks in advance!

Microsoft Security | Windows Autopilot
asked 2026-05-29T12:51:46.61+00:00
Tim 5 Reputation points
commented 2026-11-05T08:05:04.3633333+00:00
Money Gov Dmpt 0 Reputation points
0 answers

Second-hand HP ProBook 650 G1 Serial 5CG4510S01 locked to GTI Duffel gtiduffel.be - need Autopilot deregistration

I purchased refurbished HP ProBook 650 G1 Serial: 5CG4510S01 in Kollam, Kerala, India. During OOBE it shows "Welcome to GTI Duffel" and forces login to http://gtiduffel.be. I contacted ******@gtiduffel.be and ******@gtiduffel.be on September…

Microsoft Security | Windows Autopilot
asked 2026-11-01T05:23:54.17+00:00
Daniel John bosco 0 Reputation points
1 answer

Windows Autopilot locked on a used HP EliteBook 840 G5⁴

Hello, I recently purchased a used HP EliteBook 840 G5 laptop from a seller in the Czech Republic. The laptop currently runs Windows 11, but when I try to install Windows 10, Windows Autopilot forces me to sign in with an organization's Microsoft…

Microsoft Security | Windows Autopilot
asked 2026-10-31T20:08:00.9033333+00:00
Roman Tywodar 0 Reputation points
answered 2026-11-01T03:41:54.65+00:00
takeig 0 Reputation points
1 answer

Remote Location Device | Hybrid AD Join with Autopilot

Hi Folks, I have a requirement where I need to enroll devices located at remote sites that are not connected to the on-premises Active Directory network, while still achieving a Hybrid Azure AD Join deployment using Windows Autopilot. Could you please…

Microsoft Security | Windows Autopilot
asked 2026-10-30T12:50:10.42+00:00
Ritesh Chaudhary 20 Reputation points
answered 2026-10-30T12:51:00.88+00:00

AI answer

2 answers

How to remove windows Autopilot lock

I legally purchased a refurbished Dell Latitude 5550 (Service Tag: 2GDJC64) through a government MSTC auction and I have the official invoice. ​During OOBE Windows setup, it is locked to a corporate tenant (assaabloy.onmicrosoft.com) via Windows…

Microsoft Security | Windows Autopilot
asked 2026-10-12T14:16:09.9533333+00:00
Adnan Khan 0 Reputation points
answered 2026-10-26T00:53:46.4666667+00:00
takeig 0 Reputation points
1 answer

Autopilot Provisioned Devices Time is Set to Pacific Time

I am setting up Autopilot for my company. Our deployment profile is currently successful, EXCEPT for the time. No matter where the device goes or where the user logs in the time is set to Pacific Time. I am having difficulty locating a viable solution so…

Microsoft Security | Windows Autopilot
asked 2026-10-07T19:59:56.1666667+00:00
CodyMillwee-0967 0 Reputation points
answered 2026-10-23T17:45:02.2966667+00:00
Zak 0 Reputation points
2 answers

code error 801800014

Hello, I’m having an issue with a new company PC I received. I tried to set it up using Autopilot V2, but the process failed. I then decided to register it the standard way in Entra, but now, every time I try to sign in during the OOBE phase, I get error…

Microsoft Security | Windows Autopilot
asked 2026-10-07T08:09:08.2566667+00:00
Geremy Dhellot admin 0 Reputation points
answered 2026-10-23T17:44:44.1266667+00:00
Zak 0 Reputation points
1 answer

Cancel order for Smart Printer Pro Lifetime Access paid $59.99 10/19/2026

I have been trying to cancel the above order made yesterday. Very frustrating that I cannot find the correct path. Please cancel this item.

Microsoft Security | Windows Autopilot
asked 2026-10-20T17:35:10.4366667+00:00
Shirley Snyder 0 Reputation points
answered 2026-10-20T17:36:04.5866667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Organizational Admins Joined Devices to Azure AD

Hi, I have a kind of bit of conundrum. When we first joined Office, the administrators went around and joined all the PCs to the Azure AD using their credentials. However, we didn't realise at the time of doing this that we would not be able to utilize…

Microsoft Security | Windows Autopilot
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Intune | Other
asked 2024-08-13T14:48:16.0366667+00:00
AnthonyLiwen-4936 20 Reputation points
accepted 2026-10-20T13:38:44.4133333+00:00
AnthonyLiwen-4936 20 Reputation points
1 answer

my friend is locked out of his account how can i unlock his account

hes locked out of his account and it seems he is ip banned as he has tried creating different microsoft accounts

Microsoft Security | Windows Autopilot
asked 2026-10-15T17:30:07.23+00:00
William Oakes 0 Reputation points
answered 2026-10-15T17:42:18.2033333+00:00
Mehedi Hasan Khan 0 Reputation points
0 answers

How to Contact Microsoft Privately for Windows Autopilot Deregistration?

We are a Canadian computer refurbishment company. We have legally purchased used computers that are still registered to previous organizations through Windows Autopilot. We cannot contact the previous organizations and do not have Intune administrator…

Microsoft Security | Windows Autopilot
asked 2026-10-14T20:07:27.0333333+00:00
eric 0 Reputation points
1 answer

I have an old work email account that no longer exists, ******@taswater.com, its defunct remove it please. Also when I was in Morocco 2025 you locked me out of my account ******@outlook.com which left me abandoned with my itinerary.

I have had nothing but problems with this account and now cant even get back up with I cloud. What services do you have to support this subscription so that I can fix my issues with the nonsense that I am dealing with please? I need a someone who is…

Microsoft Security | Windows Autopilot
asked 2026-10-04T23:45:49.4333333+00:00
Moira Skinner 0 Reputation points
answered 2026-10-04T23:50:36.49+00:00
Moira Skinner 0 Reputation points
0 answers

Surface laptop not loging in after reset

I purchased this Microsoft Surface Laptop second-hand approximately five years ago and have been using it personally. After resetting Windows, Windows Autopilot is forcing enrollment into an organization called Sky. I no longer have contact with the…

Microsoft Security | Windows Autopilot
asked 2026-10-02T16:28:54.0766667+00:00
saleh sabbagh 0 Reputation points
1 answer

how to fingerprint lock in apply on windows 11

how to fingerprint lock in apply on windows 11. And detailed the talk on fingerprint lock and face lock. It is the issue is commonly is the few days.

Microsoft Security | Windows Autopilot
asked 2026-09-26T07:47:02.4533333+00:00
Mudasar Ali 0 Reputation points
answered 2026-09-26T08:16:45.2266667+00:00
Aaron Mathias 90 Reputation points
1 answer

Windows Autopilot used computer registered to previous organization

I purchased a used Dell Latitude 5450 from a thrift store and discovered that it is still registered with Windows Autopilot to a previous organization. I do not know the organization and do not have access to its Microsoft 365, Intune, or Entra…

Microsoft Security | Windows Autopilot
asked 2026-09-24T00:19:12.5966667+00:00
Mitchell Ferro 0 Reputation points
answered 2026-09-24T01:15:02.3866667+00:00
EmilyS_726 34,010 Reputation points Volunteer Moderator
1 answer

AOVPN Connectivity and Microsoft Teams/Outlook Issues After September Windows Updates

We are observing multiple incidents where users are unable to connect to Always On VPN (AOVPN) and are encountering issues with Microsoft Teams and Microsoft Outlook following the installation of the September Windows updates. Reported issues include: …

Microsoft Security | Windows Autopilot
asked 2026-09-21T16:28:54.7233333+00:00
Vijay Dhekan 0 Reputation points
answered 2026-09-21T19:46:27.4466667+00:00
Rob Koch 26,195 Reputation points Volunteer Moderator
1 answer

Windows 11 Education Laptop Still Requires Former Employer's Work/School Account After Factory Reset

I have a Windows laptop that was permanently given to my sister by her former employer. She no longer has access to that organisation. We performed a complete Windows reset, but during Windows setup the device still requires a work or school account. We…

Microsoft Security | Windows Autopilot
asked 2026-08-11T20:41:59.2466667+00:00
Nhlakanipho Trueman Nkambule 0 Reputation points
commented 2026-09-20T09:41:18.9333333+00:00
Suresh Kumar 5 Reputation points
1 answer

How to deregistrate the laptop from the Autopilot account of other organisation?

Hi, I´m reseller of used laptops from Spain. One of laptops I sold has a Autopilot login window during of installation of Windows. It is registrated to SAS company. I oficially bought it from the refurbishing company from Poland and I have the invoice…

Microsoft Security | Windows Autopilot
asked 2026-08-25T09:33:14.8766667+00:00
Borovytskyi Oleh 0 Reputation points
answered 2026-09-20T08:56:18.6466667+00:00
Pavel yannara Mirochnitchenko 13,476 Reputation points MVP
1 answer

How to Fix LAPS Password Not Displaying

Some laptops with in org that have been provisioned with autopilot do not show laps password, but others do. What's the cause of this and what's the solution? Thank you.

Microsoft Security | Windows Autopilot
asked 2026-09-09T23:25:09.2533333+00:00
Henry Zhang 0 Reputation points
commented 2026-09-10T20:46:40.7266667+00:00
Rahul Jindal 11,731 Reputation points
1 answer

Windows Autopilot Setup Fails After Motherboard Replacement

Issue Description After a motherboard replacement, the PC was reset, but the Windows Autopilot initial setup cannot be completed. Error Code 80180014

Microsoft Security | Windows Autopilot
asked 2026-09-07T07:50:19.6466667+00:00
Owatari, Fumitaka 0 Reputation points
answered 2026-09-07T07:50:38.16+00:00

AI answer