Cancel order for Smart Printer Pro Lifetime Access paid $59.99 10/19/2026

Shirley Snyder 0 Reputation points
2026-10-20T17:35:10.4366667+00:00

I have been trying to cancel the above order made yesterday. Very frustrating that I cannot find the correct path. Please cancel this item.

Microsoft Security | Windows Autopilot
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  1. AI answer

    2026-10-20T17:36:04.5866667+00:00

    Because this Microsoft Store order is already Completed / purchased, it can no longer be canceled; request a refund from Microsoft Store support instead.

    Request the refund

    1. Open Contact Microsoft customer support.
    2. Select the Personal account tab.
    3. Under Microsoft technical support, select Get help.
    4. Sign in with the same Microsoft account used to purchase Smart Printer Pro Lifetime Access.
    5. Enter: Refund for completed Microsoft Store app purchase.
    6. Provide the purchase date, price, product name, and order number from Order history, then request review by a billing or Store support agent.

    Microsoft only displays Cancel item before an order has been charged or fulfilled. Once charged, the documented path is a refund request rather than cancellation.^1^

    Refund approval is not automatic: Microsoft states that digital goods such as PC apps generally are not refundable unless the offer or applicable law provides eligibility.[^2^](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID] "Get a refund for apps and games purchased from Microsoft Store | Microsoft Support")

    This Q&A forum cannot access the account or cancel/refund the order directly. Keep the receipt and order number available, but do not post those details publicly.


    References

    1. Cancel an order or pre-order from Microsoft Store | Microsoft Support
    2. [Get a refund for apps and games purchased from Microsoft Store | Microsoft Support](https://support.microsoft.com/accounts-billing/subscriptions/[Subscription ID])
    AI-generated content may be incorrect. Read our transparency notes for more information.

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