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Personal vault

I can't open my personal vault to my phone why please solve my problem

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-29T21:31:02.05+00:00
Aman 0 Reputation points
commented 2026-11-01T14:25:45.29+00:00
Stefan Blom 357.1K Reputation points MVP Volunteer Moderator
2 answers

sync with onedrive ending soon but no camera upload available

Hi, In my settings i do not have camera back up ability. Every page tells me to go to me icon and settings and then turn the camera upload on. I do not have this feature. please advise, thank you. THIS IS TIME SENSITIVE AS THE SYNCING ENDS 30 SEPT.

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-16T21:09:46.4066667+00:00
Susan Hobbit 0 Reputation points
answered 2026-11-01T07:38:29.1666667+00:00
ian dev 0 Reputation points
1 answer

How to handle Gallery sync with OneDrive ending

Hi all. I have been really stressed with the ending of Gallery sync with OneDrive, because I had stored in the cloud a large amount of photos from my old phone which broke down and didn't allow me to physically pass them over to the new one. Now I am…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-29T07:47:18.8533333+00:00
Alexandros Konstantakopoulos 0 Reputation points
answered 2026-11-01T07:36:41.97+00:00
ian dev 0 Reputation points
2 answers

photos taken after 10/1/2026 on my OneDrive

I do not know if this is a WINDOWS or android issue. I do not have any of my photos taken after 10/1/2026 on my OneDrive or in my Galary on my laptop, however they are in my phone. How do I get them on my laptop?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-14T14:53:11.6233333+00:00
Judy Leach 0 Reputation points
answered 2026-11-01T07:35:29.37+00:00
ian dev 0 Reputation points
2 answers

when uploading to onedrive, tap the select to upload files to this location appears, but no select button on android

i am trying to upload photos, and that message appears, but nothing to tap

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-21T15:17:37.71+00:00
Iain Mahoney 0 Reputation points
answered 2026-10-21T16:01:53.5766667+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
1 answer

Accidentally lost a one drive file and can't restore it

I've accidentally restored a file on onedrive and now it is blank. I've looked for previous versions but they are blank too

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-16T14:58:48.2433333+00:00
Sally Gray 0 Reputation points
commented 2026-10-20T00:16:02.3633333+00:00
Xavier-D 14,265 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

One drive on Mobile devices is not syncing correctly

My OneDrive on my android is not syncing correctly. I get a warning on the phone and tablet that I have used up by 1000 GB allowance but I can see on my Mac and online files that I have over 400 GB left. Because of that I am unable to copy music files…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-09-08T23:28:41.6266667+00:00
Samuel Agyei-Mante 20 Reputation points
commented 2026-10-18T20:24:17.3433333+00:00
JuliaMarvin 23,870 Reputation points Volunteer Moderator
2 answers

Onedrive search on android does not work

Hi, I am running into the following issues: searching files only works after reinstalling the app. The day after it just does not work anymore. It finds 2/3 files, and the others do not appear. I have deleted the cache, data, reinstalled the app a few…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-18T09:52:02.01+00:00
FamedBear16 0 Reputation points
answered 2026-10-18T13:32:00.8533333+00:00
Jhun Buala 6,390 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Excel files on onedrive have reverted to versions created months ago

Two strange events with Excel this week: The android version has lost all the files I had pinned. I re-pinned them yesterday and they have been lost again. More worrying, an of Excel spreadsheet that I have been updating on a daily basis for the last…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-07-31T09:46:23.1433333+00:00
Laurence Edge 25 Reputation points
commented 2026-10-17T12:07:34.9566667+00:00
J C Lopez 0 Reputation points
3 answers

Photo Back up

How can I back up photos from my Samsung S25 Ultra to OneDrive?

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-16T01:24:46.08+00:00
Linda Whittle 0 Reputation points
answered 2026-10-17T03:07:42.41+00:00
paulr0511 49,745 Reputation points Independent Advisor
1 answer

how to share my onedrive docs with my wifes cell

need help to share my onedrive info with my wife on her cell phone

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-12T18:51:49.2+00:00
Terry Boschee 0 Reputation points
answered 2026-10-12T19:43:42.27+00:00
paulr0511 49,745 Reputation points Independent Advisor
2 answers

Synching my Phone with Windows 11

How can I simply and safely synch my android phone and windws 11 laptop

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-11T08:52:29.6766667+00:00
Stephen Moore 0 Reputation points
answered 2026-10-11T16:51:43.2566667+00:00
Rodrigo Queiroz 78,740 Reputation points Independent Advisor
2 answers

Help! Thousands of photos, symbols, etc are in my OneDrive

I got a notification a week ago of blurry photos in OneDrive. I went there to investigate and there were hundreds of pictures of men, women, symbols, emojis, porn, etc I've never seen or know anything about! It took me a couple hours to delete them all…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-06T18:32:51.6+00:00
Pam Cox 0 Reputation points
commented 2026-10-11T15:46:12.8166667+00:00
Pam Cox 0 Reputation points
2 answers

Android backup not organising into folders

My settings in onedrive are for synced photos to be organised into the same folders that they are in on my Galaxy S23. Onedrive still just dumps all photos into one Camera Roll folder. Have tried clearing cache, changing settings and resyncing, but no…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-10T11:47:12.03+00:00
Tim Cooke 0 Reputation points
commented 2026-10-10T13:59:33.6533333+00:00
EmilyS726 277.8K Reputation points Independent Advisor
2 answers

Im missing alot of video and foto files from my one drive

Today was looking trough my Samsung Gallery and I've noticed that alot of videos and fotos were missing and started looking arround and from what I suppose is that after the Syncronisation between Samsung Gallery and One Drive was cancelled my One Drive…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-08T18:54:29.9233333+00:00
André Candeias 0 Reputation points
commented 2026-10-09T05:30:46.8133333+00:00
Francisco Montilla 31,820 Reputation points Independent Advisor
1 answer

Samsung gallery photos are in a random order, since downloading the photos from OneDrive onto my phone's internal storage

Hi, I hhave downloaded thousands of photos from Microsoft's OneDrive, onto my phone's internal storage (Galaxy S25). The photos now appear in the Samsung Gallery app, however they are in a random order. I have tried to sort them by various ways (last…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-05T15:47:48.71+00:00
Danny Jones 0 Reputation points
commented 2026-10-06T23:30:47.1166667+00:00
Xavier-D 14,265 Reputation points Microsoft External Staff Moderator
1 answer

Onedrive account frozen even though storage is 12gb of 100

Over a week ago I tried to login to my onedrive to access some files and found it frozen saying I needed to upgrade, so i did from the 10qb subscription to the 100gb. Its still frozen after a week and I cant seem to find a wav to unlock it. Several Ai…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-05T19:15:02.5066667+00:00
aaron teter 0 Reputation points
answered 2026-10-05T19:51:00.84+00:00
John Jefferson Doyon 90,530 Reputation points Independent Advisor
2 answers

My Microsoft OneDrive plan includes 1TB of storage for one person, but my account is now showing only 5GB of storage. Please check my subscription and restore my 1TB storage.

I have had a 1TB One Drive plan for one person since around 2017, and I have always used it to store and back up all my photos and other important files. I have never experienced this issue before. However, I have suddenly noticed that my One Drive…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-01T14:16:13.3233333+00:00
Ashir billa 0 Reputation points
answered 2026-10-01T15:55:52.56+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Camera Backup does not exist

I was notified that Samsung will no longer be syncing pictures and videos with Microsoft One Drive after a certain date and that I should turn my Camera Backup on, in order to save my media. I have looked in every nook and cranny of the app and the web…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-26T11:54:14.0833333+00:00
Alexandra Mcmasters 20 Reputation points
commented 2026-10-01T14:11:59.09+00:00
Thomas4-N 23,140 Reputation points Microsoft External Staff Moderator
1 answer

impossible de joindre microsoft, et je ne peux recupérer mes photos, je n'ai pas la 2eme corbeille dans ondrive.

bonjour, après plusieurs manipulations sur one drive je ne peux pas récupérer les photos qui ont été effacées, la restauration ne fonctionne pas je n'ai pas le 2 -ème corbeille dans one drive et Microsoft ne me répond pas ils me renvoient vers le site…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-29T13:57:47.3633333+00:00
philoche 0 Reputation points
commented 2026-09-30T07:18:50.8533333+00:00
Diana Mariz 11,385 Reputation points Independent Advisor