2,889 questions with Outlook | Web | Outlook on the web for business | Email tags

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2 answers

I can’t enter the mail address due to failure of delivering a message to other account

I can not get a correction mail to other personalized e mail adress

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-20T10:07:22.3233333+00:00
tubadeniz2 0 Reputation points
answered 2026-09-20T10:31:21.6966667+00:00
Julie Huynh 3,425 Reputation points Independent Advisor
2 answers

Mail Undeliverable

Whenever i attach a PDF to an email and try sending this to a recipient, I am getting a mail undeliverable error and the email is not going out to the recipient. How do i fix this?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-17T17:41:40.2566667+00:00
Joey Doganieri 0 Reputation points
commented 2026-09-19T17:15:04.7166667+00:00
Demi Nguyen 1,835 Reputation points Independent Advisor
1 answer

Snoozed emails automatically comes back to my inbox

I Snooze emails for specific days and times. It disappears for a few seconds and comes back to my regular inbox with the current time. It's basically not snoozing.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-18T18:09:34.28+00:00
Heidy Reyes 0 Reputation points
edited an answer 2026-09-18T18:47:36.6666667+00:00
Lin v 1,455 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Moving an alias from one Outlook account to another - consequences

We use a number of aliases (e.g. deputy@) for accounts that have people's names (e.g. john.smith@, alias deputy@). If the role of deputy is given to someone else (e.g. joanna.smith@), can we give the alias (deputy@) to her? And if yes, will she see all…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-18T13:18:22.4466667+00:00
P. Goldfish 20 Reputation points
commented 2026-09-18T14:09:53.8133333+00:00
Hin Vo 450 Reputation points Independent Advisor
2 answers

Outlook unable to receive external emails

I am currently using MS365 Business Standard. All emails sent from external sources are not received. I changed the domain DNS settings to records provided by Microsoft 48 hours ago, and confirmed that the changes were all successful. However, since…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-11T05:14:06.1833333+00:00
Brown Hannah 0 Reputation points
commented 2026-09-18T11:55:49.9366667+00:00
GU_AI 0 Reputation points
1 answer

my outlook is not downloading email

My office.com has been giving me periodic issues over the last few days. 1st I couldn't log into my account on my travel laptop. Wouldn't allow, it just kept kicking me out. 2nd Today my outlook is not downloading email. not even junk mail. I need to…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-17T19:33:31.8033333+00:00
Mary Bone 0 Reputation points
answered 2026-09-17T19:56:26.72+00:00
Kai-L 19,155 Reputation points Microsoft External Staff Moderator
1 answer

Outlook error when downloding attachment

Hi Microsoft, when I try to download attachment files in Outlook, I often receive an error message saying, "This page isn't working right now." How can I resolve this issue?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-12T03:04:05.7233333+00:00
Alam Maghfuri 5 Reputation points
edited a comment 2026-09-17T12:39:51.33+00:00
Michelle Nguyen 1,510 Reputation points Independent Advisor
2 answers

How to sync newly-sent emails in Outlook M365/Edge

I'm using a business M365 account to send emails to other users in the same business. Using Outlook in the Edge browser with a Windows 11 laptop. I create an email, opening a new window, and send it. No attachments, to a single user. On returning to the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-15T16:14:03.59+00:00
Richard Curtis 20 Reputation points
commented 2026-09-16T20:06:23.11+00:00
Ryan-N 15,910 Reputation points Microsoft External Staff Moderator
2 answers

How to create a ticket for assistance

It looks like our account has been blacklisted for some reason, we are trying to created a ticket to ask for help in getting our account back to being able to send/receive emails. It is a business account and we do mostly emails so it is very important…

Outlook | Web | Outlook on the web for business | Email
asked 2026-06-15T18:29:58.86+00:00
commented 2026-09-16T08:00:15.9733333+00:00
JuliaMarvin 22,710 Reputation points Volunteer Moderator
1 answer

My account was blocked because i sent bulk emails in a short time

My account was block because i sent bulk emails in a short time, now i can't send or receive any emails and go daddy is not helpful

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T03:44:47.66+00:00
Travis Dickson 0 Reputation points
commented 2026-09-14T09:19:37.65+00:00
Liora 1,640 Reputation points Independent Advisor
1 answer

Need supported OWA deep link to open full email conversation from third-party app

We need to open a full Outlook on the web conversation (original + replies) from our app for the signed-in user. Graph webLink only opens one message. /mail/deeplink/readconv/{conversationId} sometimes shows the full thread and sometimes only the latest…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-14T06:47:35.15+00:00
Aleena 0 Reputation points
edited the question 2026-09-14T08:28:01.91+00:00
Doris V 1,700 Reputation points Microsoft External Staff Moderator
1 answer

Shared Email

How do I add others to a shared email address which I have had created? Can I send emails directly from shared email or does it send from me on behalf of the email Can I see sent emails from the shared email

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-10T09:46:57.3133333+00:00
Aharon Brady 0 Reputation points
commented 2026-09-11T15:05:00.8766667+00:00
Roebe Ta 1,120 Reputation points Independent Advisor
2 answers

DKIM Failures from External Sender to MS Outlook Hosted Domains

Hello Microsoft Community Recently, we started experiencing delivery failures when sending emails from our domain [Moderator note: personal info removed] to Microsoft consumer domains (outlook.com, outlook.com.br, and hotmail.com). The bounce messages…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-07T17:20:10.79+00:00
Stefano Teixeira 0 Reputation points
commented 2026-09-11T13:57:54.1166667+00:00
Stefano Teixeira 0 Reputation points
1 answer

'550 5.1.8 Access denied, bad outbound sender AS(42004)

How do I remove this user from the bad list? She has an enterprise email account w. exchange, and she cannot send or reply to any senders/email addresses.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-02T04:42:51.1066667+00:00
Tailored IT Admin 0 Reputation points
edited an answer 2026-09-11T10:57:11.99+00:00
Liora 1,640 Reputation points Independent Advisor
2 answers

autocorrect incorrectly adds apostrophe to any words that start with 'im'

When composing an email, any word that starts with "im" is autocorrected to "I'm" before I finish typing it. For example, while typing "impressive", the autocapitalization & apostrophe are added before I've gotten…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-12T20:29:42.6333333+00:00
J A 0 Reputation points
edited an answer 2026-09-11T01:33:23.9+00:00
Hendrix 1,255 Reputation points Independent Advisor
1 answer

how to fix my email?

ok i got an email [Moderator note: Personally Identifiable Information removed] created with go Daddy and a cancel it because a was paying 2 Subscriptions so not i can acceso my email

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-18T22:15:56.4833333+00:00
Dirk Jemmott 0 Reputation points
edited an answer 2026-09-11T01:24:28.0633333+00:00
Hendrix 1,255 Reputation points Independent Advisor
2 answers

Adding company email for another user

I have a business account already. I was easily able to add a company email to a staff member. But now I can't add another company email. For example my email is [Moderator note: Personal Identifiable Information removed]. I would like to add another…

Outlook | Web | Outlook on the web for business | Email
asked 2026-08-26T17:05:27.8566667+00:00
Felicia Turcotte 0 Reputation points
edited an answer 2026-09-11T01:03:23.7266667+00:00
Hendrix 1,255 Reputation points Independent Advisor
2 answers

Image attachments are not loading, attaching, or downloading

Hello. I can not preview images other people email me or ones that I attach to an email myself, my co-worker also mentioned that she could not receive the image I sent. I can not download the images either, getting an error message. If I try to move the…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T16:46:39.4833333+00:00
Christy04 0 Reputation points
commented 2026-09-10T22:52:46.51+00:00
Chris-D 1,515 Reputation points Independent Advisor
1 answer

I can't receive emails

I received emails from my coworker, but outside emails are not coming through but there is no bounce back message either. What do I do?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T16:46:16.53+00:00
Hannah Patterson 0 Reputation points
commented 2026-09-10T16:55:28.0433333+00:00
Lin v 1,455 Reputation points Independent Advisor
2 answers

MX record host unresolvable

Some of my incoming emails are not being delivered, or are delayed. Error says MX record host unresolvable. How do I fix this?

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-09T22:46:26.31+00:00
Kelley Arnold 0 Reputation points
answered 2026-09-09T23:02:21.06+00:00
Chris-D 1,515 Reputation points Independent Advisor