74 questions

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3 answers

How to create event planning/ seating charts using Office365?

Hi! I've just started a position within a very large company doing something that the company doesn't normally do. I'm in charge of Event and Conference services at a corporate center that houses a couple of large organizations, and larger events that…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-10-30T14:58:36.5633333+00:00
Salomone, Peter 0 Reputation points
commented 2026-10-30T16:03:31.6166667+00:00
Salomone, Peter 0 Reputation points
1 answer

I would like to cancel my VISIO PLAN 2 subscription

However in my accounts with Microsoft I can not find any reference to the subscription to this software.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-10-28T04:21:13.0933333+00:00
Paul Den Held 0 Reputation points
edited a comment 2026-10-29T08:16:47.2033333+00:00
JeseminQH 1,130 Reputation points Independent Advisor
2 answers

How do I cancel Visio Plan 2

How do I cancel Visio Plan 2. I am getting a monthly email saying that my subscription is renewing, but I no longer need this. When I attempt to go to the Microsoft 365 admin center. it tells me that I don't have access. But this account is only mine.…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-10-13T22:37:02.9466667+00:00
Tom Donnelly 0 Reputation points
commented 2026-10-14T19:47:58.76+00:00
Ivory 2,610 Reputation points Independent Advisor
1 answer

Visio technical problem

I am the user of Visio Plan 2. In the function "Field", it provide function to follow defined information automatically. However, how does "Field" also work to show the information "counting #" for layers?

Microsoft 365 and Office | Visio | Other | Other
asked 2026-10-04T13:47:11.1733333+00:00
Wing Keung LEE 0 Reputation points
commented 2026-10-05T07:08:51.3766667+00:00
Michelle Nguyen 2,620 Reputation points Independent Advisor
3 answers

Cancel Visio Subscription

My subscription is not showing up in my Microsoft 365 or anywhere where I log in with the email receiving the invoices. I have been trying for three months. I'm not sure why it is not showing up where my 365 subscription is. Please help me figure out…

Microsoft 365 and Office | Visio | Other | Other
asked 2021-01-18T17:44:30.927+00:00
Brianne Leichliter 11 Reputation points
edited the question 2026-09-28T09:43:34.75+00:00
Gérard Oomens 133.6K Reputation points Volunteer Moderator
1 answer

Cancel my Microsoft Visio free trial -- "Subscriptions" doesn't show up in My Acccount

After a brief trial I determined that Microsoft Visio isn't suitable to my needs. I want to cancel the trial before I'm charged, but there is no Subscriptions link when I login to my account. How do I cancel?

Microsoft 365 and Office | Visio | Other | Other
asked 2026-09-18T14:57:46.65+00:00
Rob Schellhase 0 Reputation points
edited an answer 2026-09-18T15:22:33.0033333+00:00
Heimerdinger 1,465 Reputation points Independent Advisor
1 answer

Cannot install Visio Standard 2024. Error 30053-44

I purchased Visio Standard 2024 directly from the Microsoft Store. The license has been successfully redeemed and is associated with my Microsoft account. However, I am unable to install Visio Standard 2024 64-bit. The installation fails with error…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-30T14:09:05.71+00:00
Xuan Ly Nguyen 0 Reputation points
commented 2026-08-31T14:31:40.1366667+00:00
Demi Nguyen 2,950 Reputation points Independent Advisor
1 answer

"I have a subscription that's being billed to my account, but I have no login for it, making it impossible to cancel."

I have been getting a bill for years with no way to cancel it. This Visio Plan 2 was set up, and I get the invoice email and can see the payment from my account, but I can't find where to log in or which account it is attached to. The email that the bill…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-12T14:37:13.5433333+00:00
Will Brookshire 0 Reputation points
edited the question 2026-08-12T15:00:04.84+00:00
Nam-D 4,670 Reputation points Microsoft External Staff Moderator
2 answers

I want to cancel my subscription for Visio can someone call me at (PII Removed)

I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-04T15:04:30.5766667+00:00
Trent Robinson 0 Reputation points
answered 2026-08-04T15:31:56.8166667+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
1 answer

I would like to learn to use microsoft visio to develop process flow diagrams

I would like to learn to use microsoft visio to develop process flow diagrams

Microsoft 365 and Office | Visio | Other | Other
asked 2026-07-29T16:32:31.01+00:00
Sandra Hollenbeck 0 Reputation points
commented 2026-07-31T21:41:28.2066667+00:00
Anonymous
1 answer

cancel Visio

I need help canceling a Visio recurring subscription. I am unable to login to the account for this charge (not the one I am logged into for this question). I am unable to speak with a human, and the bot will not help. If I do not receive help through…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-07-11T20:02:11.5866667+00:00
Carl Ross 0 Reputation points
commented 2026-07-14T16:26:38.2133333+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

request refund on visio plan 2

Hello, I purchased Visio Plan 2 using my billing email [Moderator note: Personally Identifiable Information removed], but I am unable to access the subscription. Microsoft created a work/school account for the subscription, but I cannot identify the…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-06-15T19:48:31.8866667+00:00
Michael MacDonald 20 Reputation points
accepted 2026-06-16T23:04:25.9933333+00:00
Michael MacDonald 20 Reputation points
2 answers

No control handles to appear on curved lines in Visio for web

I can't get control handles to appear on curved lines in Visio for web. This was a previously supported feature as I have diagrams saved where this was done.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-22T16:24:19.0166667+00:00
Christian Carson 0 Reputation points
answered 2026-05-22T18:16:31.1233333+00:00
Anonymous
1 answer

Visio Plan 2 subscription

Hi, I have a "Visio Plan 2" subscription but it's impossible to login with my account and use it. Visio Plan 2 does not appear to my choices. What can I do to validate my Visio Plan 2 access ? Many thanks for your assistance

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-20T05:44:58.2766667+00:00
Georges Arhodakis 0 Reputation points
commented 2026-05-21T02:55:37.02+00:00
Anonymous
2 answers

Cancel my visio subscription

I am not able to find a way to navigate to a page where I can cancel my Visio subscription. How can I cancel my subscription.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-11T12:07:10.53+00:00
Jesse Johnson 0 Reputation points
commented 2026-05-12T09:07:46.2333333+00:00
Anonymous
1 answer

How do I talk with a human at Microsoft? I stopped using VISIO over a year ago and still getting billed.

My attempts to cancel online have used up hours of my time and the closest I got would have cancelled my entire Microsoft account - which I don't want to do. I know that a conversation with a human will address this. Please provide a phone number. I am…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-05T04:54:38.42+00:00
David Kusters 0 Reputation points
commented 2026-05-06T01:21:35.6166667+00:00
Anonymous
2 answers

How to fix Microsoft Visio issue.

I get this message when opening Microsoft Visio. When I hit "Repair Now" the program closes with no repairs being accomplished.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-30T18:44:25.57+00:00
Doug Lytle 0 Reputation points
commented 2026-03-31T16:03:10.7866667+00:00
Ian-Ng 14,190 Reputation points Microsoft External Staff Moderator
1 answer

How do I link a Visio subscription to my existing Microsoft 365 account

I registered for a one month trial of Visio 2, with the intention of likely buying it. Even though I was signed in to my MS365 account, I was required to create a separate registration and user name. I couldn't see any way around it so I created it. …

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-11T20:30:35.2466667+00:00
Sue Obendorf 0 Reputation points
commented 2026-03-12T22:45:00.5333333+00:00
Anonymous
2 answers

The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase' but it cannot because the type is declared as abstract.

No sure what happen to create this Issus, but I can no longer build by VSTO for Visio do to the ribbon will not open in Design. When I try to open the ribbon I get. The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase'…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-27T21:12:56+00:00
Hollister Everson 0 Reputation points
edited an answer 2026-01-29T23:47:54.68+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Can't cancel an old monthly VISIO subscription, can't access the invoice, none of my accounts work

I have tried repeatedly to cancel an old VISO subscription. Every month I get a bill for $5.25 (current notice attached). None of the information in the email makes sense. The link to the invoice requires an account/password. None of the ones I have…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-25T14:15:36.4533333+00:00
Todd Green 20 Reputation points
commented 2026-01-26T07:20:42.8866667+00:00
Anonymous