Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,937 questions
2 answers
Unusal activity
Hello, This morning I've got email from you that there was an unusal activity on my account from USA, and I am wondering if it is a successful login or not. I clicked this wasnt me but then it sends me to the other link saying that this site is…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-03T08:20:39.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 98%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Marko Mikanovic
0
Reputation points
answered
2026-10-03T09:16:32.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,681
Reputation points
Independent Advisor
0 answers
Compromised Account Recovery
Hello, I wanted to ask a question about a compromised account. A few days ago I had been receiving texts from my friend that all my accounts were compromised, luckily I regained control of most of them. My only problem now is Microsoft, as trying to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,937 questions
asked
2026-10-03T09:11:37.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 57.99999999999999%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
N AUD
0
Reputation points
edited the question
2026-10-03T09:13:28.7766667+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
2 answers
Automatic migration of “On My Computer” folders from Legacy Outlook for Mac to New Outlook transfers only folders but not emails
I am migrating “On My Computer” folders from Legacy Outlook for Mac to New Outlook. Legacy contains approximately 225,999 messages (~56 GB) and the complete folder hierarchy is intact. New Outlook creates the correct folder hierarchy and almost…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,903 questions
asked
2026-10-03T07:35:00.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Tsoumpas, C (ngmb)
55
Reputation points
answered
2026-10-03T09:12:44.9233333+00:00
Tsoumpas, C (ngmb)
55
Reputation points
1 answer
iCloud email sub folders not visible in outlook
Hello - I have just installed outlook and managed to link my iCloud email address so I can see all emails in one place, BUT I cannot see the iCloud sub folders - they do exist as I can see them on my phone. I am using a PC. Please help
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-02T16:34:18.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 21%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jill Hoblin
0
Reputation points
commented
2026-10-03T08:49:15.5333333+00:00
Jill Hoblin
0
Reputation points
1 answer
Incorrect name whem e-mailimg myself
I previously reported that name Ruti Spann sems to appear when I message myself on Outlook Confirm I am using Outlook.com (via MS Office 2024) with a personal Microsoft account and the incorrect name appears only when composing a message to my own email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
asked
2026-10-03T08:05:06.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Julian Proddow
0
Reputation points
answered
2026-10-03T08:05:21.53+00:00
AI answer
1 answer
Outlook app in MacOS system: Unable to remove "there are unread emails" dot from the control bar on the left
I permanently deleted some trash emails. At the time of deletion, those emails were marked as unread, and I directly clicked the delete button without open/read those emails. After that, the blue dot notation for "there are unread emails" is…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,672 questions
asked
2026-10-03T06:25:29.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 11%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jingzhou NaCA
0
Reputation points
answered
2026-10-03T07:46:22.8533333+00:00
DYARI BARHAM
37,681
Reputation points
Independent Advisor
2 answers
Office 2021 Outlook Mail Folder problem.
Hi, I run Office 2021. I like to keep my Outlook Mail screen tidy and I collapse my folders when I exit Outlook. However when I open Outlook again the Folders are all expanded. How can I get Outlook to retain the collapsed view? Thanks for any help you…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-10-02T20:22:11.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 13%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Archie Thomas
0
Reputation points
commented
2026-10-03T07:41:02.8366667+00:00
Archie Thomas
0
Reputation points
2 answers
Bookings page Errors
I use bookings to schedule appointments and this year I am getting too many undeliverable and cancelled bookings from my invites. Also, those on Chromebooks get an error message when they try to book an appointment with me. So, it will work as a guest,…
Outlook | Windows | New Outlook for Windows | For education
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
679 questions
asked
2026-10-01T14:50:48.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Stephanie Doyle
0
Reputation points
commented
2026-10-03T07:40:03.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 94%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Julie Huynh
3,770
Reputation points
Independent Advisor
1 answer
Outlook Out of Office not working on any device
Out of office not working on any device and I tried everything within my capacity and knowledge
Outlook | Outlook for mobile | Outlook for Android | For business
Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
4,015 questions
asked
2026-10-02T13:07:57.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 98%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bore
0
Reputation points
commented
2026-10-03T07:33:55.6466667+00:00
Julie Huynh
3,770
Reputation points
Independent Advisor
1 answer
Junk email being auto flagged
Hi, I have junk mail getting correctly moved to my junk email folder, however it's getting automatically flagged so is showing up in my flagged folder which is frustrating as when I'm trying to find an email and haven't yet deleted my junk, there's loads…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
asked
2026-10-01T22:01:21.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 81%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Thais Justo
0
Reputation points
commented
2026-10-03T07:10:12.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
1 answer
outlook not syncing with shaw email provider
Emails from outlook can be sent and received on shaw server, but emails deleted on outlook do not show as deleted on shaw server. Apple mail works with shaw server perfectly so issue is with outlook
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-01T19:45:04.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chris Read
0
Reputation points
commented
2026-10-03T07:09:51.54+00:00
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
2 answers
i am receiving junk e mail on outlook but not receiving mail to my inbox
i am receiving junk e mail on outlook but not receiving mail to my inbox
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
asked
2026-10-01T18:03:47.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 10%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECO%3C/text%3E%3C/svg%3E)
Charles O'Donnell
0
Reputation points
commented
2026-10-03T07:09:32.7833333+00:00
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
1 answer
How do I unblock my outlook email account?
How do I unblock my outlook email account? How do I unblock my outlook email account?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 41%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 53%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
3 answers
Outlook Contact Lists Missing
I am using Outlook through a web browser. All of my individual contacts are still available, but my contact lists are missing. When I try to access my contact lists, I receive the error message “Something went wrong” and am prompted to refresh the page.…
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,136 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 87%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
2 answers
Lost saved emails after upgrading to Office 365
A couple of days ago, against my better judgement, I upgraded from Office 2024 HB to Office 365. During the process I lost all of my saved emails, some as old as 20 years that meant something to me. Since then, I have saved other emails, but when I open…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,111 questions
asked
2026-10-02T14:56:54.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 84%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Martin Brown
0
Reputation points
edited an answer
2026-10-03T06:39:46.06+00:00
Hendrix-V
19,470
Reputation points Microsoft External Staff
Moderator
1 answer
Options Fields NOT Working
Classic Outlook: The "Direct Replies to" under Options does NOT work
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 55.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
2 answers
Email delay holds epic account hostage
I get email notification but it takes a long long time. When I get my code the session has timed out on my browser to actually use the code. This isn't an issue with GMAIL, I get my codes right away with my other epic account. This is something…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
2 answers
attachments - I'm board secretary
up to about 4 months ago i had no problem. Now when I send Attachment (documents) the recipient is unable to open attachment states file is unsafe, now I can't even open them when I send them to myself
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,796 questions
asked
2026-10-02T19:14:36.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 94%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Loretta Hoffman
0
Reputation points
answered
2026-10-03T06:17:00.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
2 answers
I am unable to receive emails in my account
I am currently unable to receive emails in my account. I believe i was hacked a couple weeks ago because friends reported getting strange emails from my account asking for gift cards which I would never do. I have not received any of my regular email…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
asked
2026-10-03T03:01:19.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 31%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
Laura Wachter
0
Reputation points
answered
2026-10-03T06:12:57.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 32%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Ben4724
4,645
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
changed my primary email address and removed old one. tried to add it back but it says address is already linked to another account
I now use a outlook.com domain as my microsoft alias. That is my primary address. I previously use a live.com domain. Since changing, I cannot receive emails from other online accounts and senders that used my live.com domain as my email address. For…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,009 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 13%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)