A cloud-native solution that protects workloads across hybrid and multi-cloud environments with threat detection and security recommendations
Microsoft Defender for Cloud CSPM Plan 2
For customers already subscribed to Microsoft Defender CSPM Plan 2, our understanding is that enabling Agentless Scanning for Machines does not incur additional licensing or usage costs. Could you confirm whether this feature is fully included in the…
Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
MIM 2016 SP3 - Sync rules issues
I have upgraded Microsoft Identity Manager 2016 to the newly released SP3 (4.7.6.0). I've managed to upgrade both Synchronization Service and Portal (now using SharePoint Subscription Edition). I have a management agent using the built in SQL Server.…
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
Sole Global Admin locked out of MFA (error 500121) – need Data Protection ticket for Partner Center account
I’m the only Global Administrator for my company’s Microsoft Entra tenant, which is linked to our Microsoft Partner Center account. I can no longer complete Microsoft Authenticator verification, and every sign-in attempt fails with error code 500121. I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sole Microsoft 365 Administrator Locked Out - Account Recovery Assistance Required
Dear Microsoft Support Team, I am requesting assistance with recovering access to a Microsoft 365 business account associated with a company for which I was the sole administrator. My administrator account has been temporarily locked for security…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
External ID free-trial tenant provisioning returns HTTP 404 — how to verify tenant status?
I'm attempting to create my first Microsoft Entra External ID customer tenant using the official Visual Studio Code extension, with a personal Microsoft account and no Azure subscription. On 2026-11-06 at 09:02:49 UTC, extension ms-azuretools.ms-entra…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
AI answer
CrowdStrike Removal Issues During Migration to Microsoft Defender for Endpoint
We are currently migrating from CrowdStrike Falcon to Microsoft Defender for Endpoint (MDE) across our End User Devices (EUDs), servers and Azure Virtual Desktop (AVD) environments. We have completed the majority of the migration for our EUDs. Our…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Trouble logging in to Authenticator App(Not able to log into new browser and etc. at all)
Hello Microsoft Support Team, I purchased a Microsoft 365 Business subscription directly from Microsoft and manage my organization's account. I am unable to sign in because Microsoft Authenticator is not working, and no alternative verification method is…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Authentication error
Its been two months now since i am trying to authenticate my account and everytime there's an error! Whats going on?
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to Add Quotes to ImagePath for Microsoft Defender Services (Sense and DefenderUpdateSvc) - Unquoted Service Path Vulnerability
Hello Team, We are addressing a vulnerability reported by Tenable Nessus: Plugin ID: 63155 Plugin Name: Microsoft Windows Unquoted Service Path Enumeration The scan identifies the following Microsoft Defender services as having unquoted service…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
Sensitivity Label Permissions Differ from Sharing Permissions
We have a sensitivity label (with user defined permissions) applied that gives specific external users VIEWER access to an Excel file. When I go to share the file, I also specify the same external users to have EDITOR access. Which permissions win? Does…
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
Repeated unauthorized Microsoft Authenticator sign-in requests
Hello Microsoft Support Team, I am experiencing repeated unauthorized sign-in approval requests through Microsoft Authenticator for my personal Microsoft account. Issue description: I receive unexpected sign-in approval requests that I did not…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AADSTS5000224 – Azure tenant deauthenticated again after previously being restored by Microsoft engineering
Hello Microsoft Support Team, My Azure tenant has been deauthenticated for the second time, and I am unable to sign in through either Azure Portal or Azure CLI. This issue was previously resolved with the assistance of @Rukmini and the Microsoft…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Error while trying to install Microsoft Entra Connect on my passive server at the DR site
Hi, I am encountering an error while trying to install Microsoft Entra Connect on my passive server at the DR site. The production Entra Connect server is working without any issues. Background: Microsoft Entra Connect was previously installed on this DR…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AI answer
Microsoft Data Protection Closed MFA Recovery Case - Three Entra Tenants Locked Out
I am requesting assistance with escalating a Microsoft Entra ID tenant recovery issue after Microsoft 365 Data Protection closed my existing support case without resolving the problem. I am the legitimate owner and administrator of three separate…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Title: Microsoft Sentinel – Logic Apps Playbook Permissions Update Fails: Service Principal Not Found
Hello Microsoft Support Team / Community, I am experiencing an issue with Microsoft Sentinel Logic App playbook permissions in the Microsoft Defender portal. Environment: Microsoft Sentinel integrated with Microsoft Defender XDR Sentinel workspace:…
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
Restrict ChatGPT Outlook access to one user and authorized shared mailboxes
We are evaluating the OpenAI ChatGPT Outlook Email integration with Microsoft 365 and need guidance on restricting its access. We've disabled all 24 email-writing tools and retained seven read-only tools. ChatGPT's permissions configuration now shows…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help.
Hello, Microsoft Support team! We are having the same situation described in the following threads: Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help ERROR Invitations are blocked for this…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
trouble verifying my account
I am having an issue with the app authenticator. When I try to log into my account the verification code is there but the app is not working to verify the code
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Microsoft Authenticator - Unable to recover 'your backup is not stored with this email'
I've recently factory reset my phone (OnePlus 5T) and am now unable to recover my backup. Before resetting my phone, I made sure that cloud backup was enabled and I'm sure the recovery account was assigned to my primary email account. However,…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
How to extend session lifetime beyond 24 hours in Microsoft Entra External ID (CIAM) to prevent daily automatic logouts?
Details: I'm using Microsoft Entra External ID (ciamlogin.com) for customer authentication in my SPA application, and users are automatically logged out every 24 hours. I need to extend the session lifetime to keep users signed in for longer periods…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees