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6 answers

Onedrive keeps failing to sync and won't recover until reinstall

As stated. Can't access files in onedrive from PC. 3rd time in 2 weeks... Last time I did a witches brew of login. logout/reset/resintalls. Cannot get any support. Zero, just go around and Circles with 18 chat bots. would cancel and demand credit card…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T02:16:19.3533333+00:00
msPete 0 Reputation points
commented 2026-11-11T17:32:12.3633333+00:00
msPete 0 Reputation points
2 answers

finding my mail server settings on my windows pc?

where to find my incoming and outgoing mail server settings on my Windows PC?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-09-09T22:55:56.9933333+00:00
Janet McCarty 0 Reputation points
commented 2026-11-11T17:25:50.73+00:00
Hornblower409 18,970 Reputation points
3 answers

how to fix sensitive right click on mouse?

my right click on my mouse is too sensitive. how do I make it less sensitive?

Windows for home | Other | Search, touch, and mouse
asked 2026-11-11T16:47:07.91+00:00
Howard Goldberg 0 Reputation points
answered 2026-11-11T17:23:35.3633333+00:00
DaveM121 947.9K Reputation points Independent Advisor
1 answer

Persistent 20-file upload limit in Microsoft Teams after reinstalling published Copilot Studio agent and starting a new conversation

Hi, My published Copilot Studio agent in Microsoft Teams is rejecting the first file uploaded to a newly started conversation with the error: "I couldn't accept one of your attachments because this conversation has reached its 20-file upload…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-17T11:35:12.39+00:00
Zhao, Xiaoqiang 0 Reputation points
commented 2026-11-11T17:19:05.71+00:00
Marlon Tavares 0 Reputation points
0 answers

URGENT: Sole Azure Global Administrator MFA Lockout — Microsoft Support Verification Fails, Unable to Open Support Case

Hello Microsoft Support Team and Microsoft Learn Moderators, I am requesting assistance identifying a way to reach Microsoft's authorized tenant recovery team. I have exhausted the normal support channels and cannot open a support case. Background I am…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T17:18:28.8333333+00:00
randolph stephenson 0 Reputation points
2 answers

How do I reinstate a subscription?

I accidentally cancelled my subscription thinking I was cancelling an old subscription used on an old laptop. How do I reinstate the subscription?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-11-13T14:33:30.1766667+00:00
John Wegman 5 Reputation points
edited a comment 2026-11-11T17:17:22.9833333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

How to sort topics in a table of contents

Are you able to sort the various topics that are listed in a Word table of contents which you have generated from your document titles?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-11T17:12:53.3066667+00:00
Carol Chadwick Davis 20 Reputation points
accepted 2026-11-11T17:14:43.8+00:00
Carol Chadwick Davis 20 Reputation points
1 answer

Easiest way to identify the Enterprise Administrator for Azure

I am the product manager for a Azure marketplace offering and one huge hurdle we've encountered is that when we try to support organizations through the subscription process through marketplace, they have a hard time figuring out who at their…

Azure Managed Applications
Azure Managed Applications

An Azure service that enables managed service providers, independent software vendors, and enterprise IT teams to deliver turnkey solutions through the Azure Marketplace or service catalog.

231 questions
asked 2026-11-11T17:11:31.9866667+00:00
Allie DeLonay 0 Reputation points
answered 2026-11-11T17:13:23.7966667+00:00

AI answer

2 answers

Network isue

After installing 26H2 update I can't access to Win 10 network shared folder (disabled and re-enabled share but no avail), before that all worked just fine. Error given is 0x80070043 How to fix it?

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked 2026-10-23T12:09:45.8566667+00:00
intusr 6 Reputation points
commented 2026-11-11T17:02:30.43+00:00
intusr 6 Reputation points
2 answers

Word/Office Stuck in German

Every time I open Word, everything is now in German. How can I return to English?

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-11T16:54:35.54+00:00
Claude Spiro 0 Reputation points
answered 2026-11-11T16:59:52.78+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

Microsoft Rewards account repeatedly suspended without TOS violation – Gift card redemptions going pending then suspended

I need a human support agent to look into my Microsoft Rewards account because it has been suspended 3 times now, even though I follow all the rules without using any VPNs or bots. Every time I try to redeem a small gift card, it stays pending for 24…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,708 questions
asked 2026-11-06T16:20:23.7566667+00:00
ibrar khan 0 Reputation points
commented 2026-11-11T16:55:01.73+00:00
ibrar khan 0 Reputation points
2 answers

When replying to an email, an Extra Outlook appears and my reply disappears

All of a sudden, when I start to reply to an email, another iteration of Outlook appears and my attempted reply disappears.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-05T15:24:36.0933333+00:00
Pat Olsen 0 Reputation points
commented 2026-11-11T16:54:38.1+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
1 answer

Windows 11 Detects AL SSD as 30 TB in WMI but DiskPart Shows 0 Bytes

Hello Microsoft Community, I need technical assistance recovering an external USB SSD identified as AL SSD USB Device. The device reports approximately 30 TB of capacity through Windows WMI and the Storage Provider, but Windows Disk Management and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-11T14:32:30.75+00:00
Armando Sri Ervando 0 Reputation points
commented 2026-11-11T16:50:53.3666667+00:00
Neil D 34,835 Reputation points Volunteer Moderator
2 answers

e mails on outlook i phone

my outlook on my i phone has stopped receiving e mails into the inbox. I receive them on the web browser outlook I can also send e mails on my i phone and send ok .

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T21:21:58.0866667+00:00
Robin Cunliffe 0 Reputation points
commented 2026-11-11T16:50:43.5866667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
2 answers

We have detected unusual activity on your Microsoft account

I am trying to help a friend who received the above message. He is 78 years old and doesn't have any old passwords written down, nor does he remember any email subjects. He also does not have a cell phone. Is there any way he can fill out a printed…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T15:24:26.4466667+00:00
Michael Fay 0 Reputation points
answered 2026-11-11T16:49:48.4666667+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
1 answer

Cannot log into my Outlook from my desktop computer

I am having an issue with logging into my Outlook email account from my desktop computer. I get the message that comes from AT&T that says: It's not you, it's us. We can't complete your request right now, please try again.us I have made no…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T16:05:55.1066667+00:00
Roxane Trent 0 Reputation points
answered 2026-11-11T16:45:33.1066667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
2 answers

Portable Hard Drive Sharing in Network

I have a portable hard drive that want to share for storage and sharing files. I have Zyxel mesh system with a router and two extenders. I can hook up the hard drive to extender directly. What do I need to do so everyone can see the hard drive if they…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-11T15:58:24.8033333+00:00
Fernando Rodriguez 0 Reputation points
answered 2026-11-11T16:35:12.4933333+00:00
SD - IA 183.1K Reputation points Independent Advisor
2 answers

Urgent: AADSTS5000224 – Unable to Access OneDrive Files in a Blocked Tenant

Dear Microsoft Support Team, I urgently need assistance recovering important files stored in my OneDrive. My Windows computer shows the synchronization folder as "OneDrive - Ridge Point". However, I do not know which organization manages this…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T15:52:19.6866667+00:00
秦汉 张 0 Reputation points
answered 2026-11-11T16:33:45.88+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
2 answers

What to do if your Microsoft Rewards Robux code doesn't work?

It shows that it is Not redeemed but it wont let me redeem it

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,708 questions
asked 2025-11-05T15:51:57.3466667+00:00
Nojus 5 Reputation points
commented 2026-11-11T16:30:25.2066667+00:00
Ammar Althagafi 0 Reputation points
1 answer

Graph cloud-communications answer returns HTTP 400 "The input was not valid." for ALL incoming Teams calls to our calling bot - even from the official Microsoft.Graph.Communications SDK

Graph cloud-communications answer returns HTTP 400 "The input was not valid." for ALL incoming Teams calls to our calling bot — even from the official Microsoft.Graph.Communications SDK We have a Teams calling bot (service-hosted media, Graph…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,159 questions
asked 2026-11-11T15:59:41.6666667+00:00
Zeev Russak 0 Reputation points
edited the question 2026-11-11T16:21:08.5533333+00:00
Zeev Russak 0 Reputation points