2,504 questions
2 answers
One of the answers was accepted by the question author.
my surface Pro is restarting on its own
why is my Microsoft pro computer restarting itself on its own randomly. I have a case# 7109397584. I need help with this please.
Surface | Surface Pro | Power and battery
asked
2026-10-30T15:39:08.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 28.999999999999996%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
StudioKat Designs
0
Reputation points
accepted
2026-11-06T15:58:12.6833333+00:00
StudioKat Designs
0
Reputation points
1 answer
How to Fix 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records.
Hello, I use a free Outlook.com account for my business. Several established customers who previously emailed me successfully are now receiving this error: 550 5.7.1 Message rejected: Message lacks SPF/DKIM/DMARC Auth Records. I can send emails to these…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,606 questions
asked
2026-11-06T15:50:30.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 42%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
GF Home Solutions
0
Reputation points
answered
2026-11-06T15:51:39.63+00:00
AI answer
0 answers
Identity Validation Status Pending for Artifact Signing Account (integrityguard-signing)
Hello Microsoft Support Team, I am requesting assistance with the Identity Validation process for our Artifact Signing account (integrityguard-signing). Issue Details: Account Name: integrityguard-signing Resource Group: rg_artifact_signing …
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,689 questions
asked
2026-11-06T15:50:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 39%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
bryian tan
0
Reputation points
2 answers
My email been hacked and spam mails continuously coming in
My email been hacked and spam mails continuously coming in
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,545 questions
asked
2026-11-06T15:07:10.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 38%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Vincent Png
0
Reputation points
answered
2026-11-06T15:49:53.7266667+00:00
GsN5034 - IA
79,820
Reputation points
Independent Advisor
1 answer
Smart app control and smart screen are not blocking unsigned apps.
After the update KB5127648, I began to have issues with both Smart app control and Smart screen. The fix added in update KB5127936 has only enabled the activation option in the Smart app control screen. However, I am noticing that neither Smart app…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
838 questions
asked
2026-11-06T15:48:22.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 25%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Johnny Graterol Guevara
0
Reputation points
answered
2026-11-06T15:48:46.3866667+00:00
AI answer
1 answer
I am redirected from workday to register a code on miscrosoft
I cannot find where to verify my request in the Microsoft app when asked to on Workday.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,820 questions
asked
2026-11-06T15:45:10.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Andrea Thatcher
0
Reputation points
answered
2026-11-06T15:46:43.05+00:00
AI answer
1 answer
how to clear browsing data
I can't access my BankofAmerica account when using Chrome but I can when using Firefox
Windows for home | Previous Windows versions | Internet and connectivity
asked
2026-11-06T15:43:19.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
don colantino
0
Reputation points
answered
2026-11-06T15:43:58.2133333+00:00
AI answer
2 answers
Missing files from OneDrive Documents on macOS following OneDrive reinstallation and an unexpected ~69,000-file deletion/movement notification.
The user experienced a low disk space issue on macOS, with approximately 800 GB reported under System Data. During troubleshooting, system/cache files were cleaned, and OneDrive was reinstalled because synchronization had been intermittent for over a…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
976 questions
asked
2026-11-05T07:28:57.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 18%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bhagat, Akhil
0
Reputation points
commented
2026-11-06T15:39:41.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,980
Reputation points Microsoft External Staff
Moderator
2 answers
New email address having problems with sending to full address list/seen as spam
Hi all, I am trying to send emails to a list of around 90 people. It's a fairly new email address that I have opened, although I personally have been using outlook for many years. It is just to update a rural village about events etc. I am currently…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,275 questions
asked
2026-11-02T11:50:35.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sue
0
Reputation points
edited a comment
2026-11-06T15:36:13.75+00:00
Hornblower409
18,700
Reputation points
1 answer
Does Windows 11 support exact-version activation for full-trust desktop MSIX?
On Windows 11 x64, a normal non-elevated desktop caller independently authorizes PackageFullName A and a manifest Application ID for a registered full-trust desktop MSIX staged in Windows-managed storage, with package integrity enforcement intended. The…
Windows development | Windows API - Win32
3,144 questions
asked
2026-11-06T15:35:09.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 57.00000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom Apperson
0
Reputation points
answered
2026-11-06T15:36:08.6466667+00:00
AI answer
2 answers
The old device is lost, logging in to the work account on the new device shows Authenticator verification
Hello, my work account is tied to the Authenticator app on my old device, but my old device is missing and I don't have other sign-in options like a phone number. You can't sign in to the work account now (login requires authentication login from the…
Outlook | Web | Outlook on the web for business | Sign in
Outlook | Web | Outlook on the web for business | Sign in
Accessing Outlook on the web for business using organizational credentials.
424 questions
asked
2026-11-06T14:46:19.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Belle Chloe
0
Reputation points
answered
2026-11-06T15:33:30.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 69%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Helen Luu
3,645
Reputation points
Independent Advisor
2 answers
No Global Administrator left in tenant: previous IT provider deleted the only GA account. How do we recover admin access?
We're the new IT support provider for a small UK business. The previous IT company deleted the only Global Administrator account when they left. Nobody in the tenant now holds Global Administrator or Privileged Role Administrator. Current position: Two…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,437 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 54%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Email inbox management and history
How can I learn who opened an email from a shared email inbox?
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,983 questions
asked
2026-11-06T13:54:25.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rodriguez, Ben
0
Reputation points
accepted
2026-11-06T15:32:36.3933333+00:00
Rodriguez, Ben
0
Reputation points
1 answer
Azure Database for PostgreSQL flexible server: SKU support issue in this region — Deployment failure
Problem description I am trying to create or modify an Azure Database for PostgreSQL flexible server in the swedencentral region, but I keep encountering the error: "Specified SKU is not supported in this region. Please choose a different SKU."…
Azure Database for PostgreSQL
Azure Database for PostgreSQL
An Azure managed PostgreSQL database service for app development and deployment.
2,107 questions
asked
2026-11-06T15:08:15.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM6%3C/text%3E%3C/svg%3E)
Mabbe-6332
0
Reputation points
answered
2026-11-06T15:29:41.7033333+00:00
TP
165.1K
Reputation points
Volunteer Moderator
1 answer
There is no option to scan Availity QR Code
I do not have or see a QR code from Availity, what can I do
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,820 questions
asked
2026-11-06T15:24:41.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 14.000000000000002%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Simon Bahbah
0
Reputation points
answered
2026-11-06T15:25:30.49+00:00
AI answer
2 answers
Is it possible to downgrade form Windows 11 Pro back to Windows 11 Home?
I bought a product key of Windows 11 Pro from ebay and it did not work. The seller sent me two other keys and they also did not work. The problem now is that I am stuck using a non-activated version of Windows 11 Pro and would rather go back to using the…
Windows for home | Windows 11 | Licensing and activation
5,515 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
2 answers
Trouble signing in on Mac laptop
I am having a problem signing into my Microsoft office 365 account on my Mac laptop computer
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,917 questions
asked
2026-02-26T01:35:31.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 53%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Michelle Evans
0
Reputation points
commented
2026-11-06T15:25:06.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 52%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AussieK
25
Reputation points
0 answers
Can't connect back to Microsoft contact.
I was connected to microsoft contact. He was controlling my pc and started to download something. But it would take too much and he told me to reconnect once downloaded. But I can't connect him now.
Developer technologies | C++
Developer technologies | C++
A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.
4,114 questions
asked
2026-11-06T15:23:13.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 89%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
JAHIN AHMED
0
Reputation points
asked
2026-11-06T15:23:13.94+00:00
JAHIN AHMED
0
Reputation points
2 answers
Notifications
I am attempting to log into my account however my authenticator app is not registering and allowing me to input my code for either of my Microsoft accounts. My work or school account. I am currently unable to get into my accounts due to this
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,218 questions
asked
2026-10-28T13:50:57.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Trisha Gaffney
0
Reputation points
edited a comment
2026-11-06T15:21:11.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alina Le
5,805
Reputation points
Independent Advisor
2 answers
despite having subscription for 365 its showing as unlicenced and read only
just bought refurbished laptop with windows 11 i have subscription for 365 family which renewed in july, installed365and its showing as installed but not activated ,showing as unlicenced just saying please contact microsoft supprt. i cant access or…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,875 questions
asked
2026-11-06T14:41:06.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 46%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
duncan campbell
0
Reputation points
answered
2026-11-06T15:20:46.49+00:00
DaveM121
946.3K
Reputation points
Independent Advisor