Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,084 questions
3 answers
Name entry to add new card to pay
When I add a new card to renew my subscription, the system does not accept the name on the card: "Check that the details in all fields are correct or try a different card." #new card
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-10-09T13:14:53.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 63%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Panos Antonakakis
0
Reputation points
answered
2026-10-09T17:32:23.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
paulr0511
49,135
Reputation points
Independent Advisor
1 answer
My Authenticator App on both phone and Chrome booked locked in an 8 digit microsoft one time password
I have been trying for 2 weeks to get authenticator working as I need it for afinancial institution. I end up in either endless loops of sign in to my microsoft account and change password or the 8 digit one time password code
Microsoft Security | Microsoft Entra | Other
Microsoft Security | Microsoft Entra | Other
Additional Microsoft Entra services and features related to identity, access, and network security
3,031 questions
asked
2026-10-09T13:14:36.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Paul Boxwell
0
Reputation points
edited a comment
2026-10-09T21:41:28.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
740
Reputation points Microsoft External Staff
Moderator
1 answer
Read Only problem preventing me from editing text in Word and PPt. How can I stop this?
I keep having my files that I am working on suddenly say 'read only'. After this I cannot edit the file whether I am using Word or PPt. How can I stop this?
Microsoft 365 and Office | PowerPoint | For home | MacOS
Microsoft 365 and Office | PowerPoint | For home | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
691 questions
asked
2026-10-09T13:11:58.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Simon
0
Reputation points
answered
2026-10-09T13:49:19.8733333+00:00
TaoLi
115K
Reputation points
Independent Advisor
1 answer
MS Sway crashing every few minutes for a week now
I saw the other post and the potential fixes. I did all of them. I'm thinking it's on Microsoft's end, this issue. A lot of people are using sway for work and school projects, and so am I. I saw a ticket was put in 2 days ago - has there been an update?…
Microsoft 365 and Office | Sway | For education
Microsoft 365 and Office | Sway | For education
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
81 questions
asked
2026-10-09T13:11:41.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sarah M
0
Reputation points
answered
2026-10-09T14:07:18.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 68%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Heimerdinger
800
Reputation points
Independent Advisor
1 answer
Urgent: Unexpectedly Long Training Duration in Document Intelligence
We are currently training a customer extraction model in Azure Document Intelligence. The training process has been running for more than 24 hours, whereas similar model trainings typically complete within 4-6 hours. Additionally, we are unable to stop…
Azure Document Intelligence in Foundry Tools
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,492 questions
asked
2026-10-09T13:06:31.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 94%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Akash Shrivastava
0
Reputation points
edited the question
2026-10-09T17:48:43.03+00:00
Andreas Baumgarten
133.1K
Reputation points MVP
Volunteer Moderator
1 answer
"Access denied by your organization"
I gat that error on a windows defender popup. At the same time I get this error on any browser : ERR_SSL_VERSION_OR_CIPHER_MISMATCH when accessing websites that you would normally block for children or at work (ie the national lottery, or the Tor…
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
543 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 55.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIK%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 84%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXD%3C/text%3E%3C/svg%3E)
2 answers
How to fix touchpad not working on Lenovo 16 G6 IRL
Everything was working smoothly. After update of windows updates all of a sudden my touchpad is not working at all. After checking on device manager it shows as the photo i have included here.. I2C HID device with warning sign. It also happened before…
Windows for home | Windows 11 | Windows update
15,641 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 66%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
1 answer
Not able add clint Mail id in outlook & Teams
Hi Team, I am not able to Add clint mail id's in outlook & Teams. Could you please help me on this. Regards, Kamal
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Other
Additional sign-in or account-related issues within Microsoft Teams for business
390 questions
asked
2026-10-09T13:04:08.5933333+00:00
Nella Kamalahasan
0
Reputation points
answered
2026-10-09T13:50:46.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi Nguyen
2,500
Reputation points
Independent Advisor
2 answers
windows 7 home premeum can i upgrade to windows 10?
just wanted to know if i could upgrade to windows 10 and where can i get it?
Windows for home | Windows 10 | Install and upgrade
15,833 questions
asked
2026-10-09T13:02:08.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 0%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
scott howard
0
Reputation points
answered
2026-10-09T13:38:35.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.9K
Reputation points
Independent Advisor
3 answers
Automatic emails
How do I send the same email to one recipient automatically 3 times a week?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,310 questions
asked
2026-10-09T13:01:21.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 74%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Saati, Peter
0
Reputation points
answered
2026-10-09T13:39:18.46+00:00
TaoLi
115K
Reputation points
Independent Advisor
2 answers
How do i change my alternate email for account verification?
I am unable to sign in to MS Live because my alternate email no longer exists. I want to enter a NEW email but cannot find how to do so.
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,841 questions
asked
2026-10-09T12:52:03.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 39%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Strickler
0
Reputation points
answered
2026-10-09T13:28:56.8166667+00:00
TaoLi
115K
Reputation points
Independent Advisor
2 answers
Windows 11 activation with new pc build, transfer licence ownership possible
Hi, I recently upgraded my computer with new gpu, cpu etc keeping the motherboard however ownership of windows licence hasn't transferred over, I'm unable to find any Microsoft support chat. Anyone have any idea how to remove licences linked to other pcs…
Windows for home | Windows 11 | Licensing and activation
5,392 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 5%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
0 answers
Azure subscription disabled — unable to pay locked invoice or create a support ticket
My Azure subscription is disabled. When I try to reactivate it, I’m asked to settle a past-due balance. The overdue invoice has Locked status. Clicking Pay now displays: “You can't pay this invoice in the portal. Please contact Azure Support for…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
770 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 74%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
1 answer
SWAY refresh constantly
I am working on SWAY and it is giving me an error and refreshing approximately every 40 seconds whilst I'm working on it. It is beyond frustrating. I have deleted cookies and proxies but it is still continuing Error code at bottom of screen:…
Microsoft 365 and Office | Sway | For education
Microsoft 365 and Office | Sway | For education
A Microsoft digital storytelling app for creating and sharing interactive reports and presentations.
81 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 95%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 59%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
2 answers
FRAUDULENT CHARGES
I am being overcharged. I been charged for an email that does not exists for email [Moderator note: Personally Identifiable Information removed] @email.cpcc.edu this was an old college email. The order # is [Moderator note: Personally Identifiable…
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 and Office | Subscription, account, billing | For education | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,534 questions
asked
2026-10-09T12:45:51.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Laura Martinez
0
Reputation points
edited the question
2026-10-09T13:34:50.8833333+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
2 answers
Display back to disfault setting of taskbar and home page yahoo.com
yes I want to move taskbar back to default setting And default color and yahoo.com home page Display how do you tag question Window 11
Windows for home | Windows 10 | Desktop, Start, and personalization | Task Bar
asked
2026-10-09T12:45:27.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 62%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Donald Broughton
0
Reputation points
answered
2026-10-09T13:20:54.42+00:00
DaveM121
937.9K
Reputation points
Independent Advisor
1 answer
the sound is papery and annoying
the sound quality is very bad. very papery and the sound is very disturbed
Windows for home | Windows 11 | Devices and drivers
24,612 questions
asked
2026-10-09T12:42:22.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 67%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sabari Thampi
0
Reputation points
answered
2026-10-09T13:24:52.47+00:00
DaveM121
937.9K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Sempre que abro o WhatsApp pelo navegador ele fica carregando sem parar.
Sempre que abro o WhatsApp pelo navegador ele fica carregando sem parar. Já tentei fazer algumas coisas sugeridas mas nada ajudou. Estou desesperado, pois preciso dele para trabalhar! Não quero usar o app prefiro no navegador.
Microsoft Edge | Website issues | Windows 10
Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,753 questions
asked
2026-10-09T12:40:31.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 77%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
José R. Alberto
0
Reputation points
commented
2026-10-09T13:32:11.73+00:00
José R. Alberto
0
Reputation points
2 answers
Windows activation error 0xC004C003 after motherboard replacement
I purchased a Windows 10 Pro retail key in 2020 and Windows was activated for years. After replacing my motherboard, Windows activation failed. The current error is 0xC004C003: "The activation server determined the specified product key is…
Windows for home | Windows 11 | Licensing and activation
5,392 questions
asked
2026-10-09T12:38:37.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 20%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MR_PURELLA
0
Reputation points
answered
2026-10-09T13:13:22.1033333+00:00
DaveM121
937.9K
Reputation points
Independent Advisor
1 answer
How can I remove the AI prompt at the beginning of all of my emails
How can I remove the AI prompt at the beginning of all of my emails in Outlook, it just appeared one day - it gets in the way
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,159 questions
asked
2026-10-09T12:37:11.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWG%3C/text%3E%3C/svg%3E)
Wendy Glock
25
Reputation points
commented
2026-10-09T13:14:11.8166667+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator