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1 answer One of the answers was accepted by the question author.

a file in excel that was on auto save cannot be loaded

an excel file --that has been opened and closed several times now has this message when i try to open it--Sorry, we couldn't open 'https://d.docs.live.net/A3969E9DB737258A/Medical 2026.xlsx.'

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-19T21:59:47.3566667+00:00
tom jobe 20 Reputation points
accepted 2026-10-19T22:50:42.07+00:00
tom jobe 20 Reputation points
1 answer One of the answers was accepted by the question author.

Windows splash screen

After the last update, the splash screen changed from a rotating series of pictures of different locations to a static windows logo-ish screen. Is there a way to change it back to what it was prior?

Windows for home | Windows 11 | Settings
asked 2026-10-19T22:08:42.5+00:00
Susan Edwards 20 Reputation points
accepted 2026-10-19T22:11:45.9933333+00:00
Susan Edwards 20 Reputation points
3 answers One of the answers was accepted by the question author.

Cannot create volume licensing support ticket

Subject covers the biggest issue. I am unable to create a support request online via the portal. When I go to aka.ms/vlcontact and choose volume licensing, Nothing happens. Step 2 and 3 do not populate and I am unable to continue. If I call the support…

Exchange | Licensing
Exchange | Licensing

The framework for legally deploying and using Microsoft Exchange Server or Exchange Online, based on server and client access models.

107 questions
asked 2025-09-16T19:30:47.2433333+00:00
Bill McConkey 20 Reputation points
answered 2026-10-19T22:02:07.71+00:00
Santiago Saco Buhytrón 0 Reputation points
2 answers One of the answers was accepted by the question author.

I don’t have my Authenticator device

I need to pay an invoice to Microsoft but I no longer have my authenticator app due to my old phone breaking - I am caught in a loop and desperate to pay you before I lose my services. What number can i call to speak to someone so that I can pay this…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-10-12T19:37:28.9966667+00:00
Nigel De Badgecoe 20 Reputation points
commented 2026-10-19T21:44:41.88+00:00
Chris-D 2,625 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

How to get rid of AI TeamsMaestro app

I have installed the AI meeting notes TeamsMaestro app and set it up to join my meetings automatically. However, after a few days of trial I find it annoying so I want to get rid of it. I went to the "Manage your apps" section and I deleted it,…

Microsoft Teams | Microsoft Teams for business | Other
asked 2026-01-21T12:42:38.8233333+00:00
Marta Fernandez Arias 25 Reputation points
answered 2026-10-19T21:27:09.8066667+00:00
Stephanie Johnson 0 Reputation points
1 answer One of the answers was accepted by the question author.

MS Family 365 multiple accounts

I just noticed (received billing email) that I have 2 different Family accounts. Each account are under 2 different accounts from 2 different computers. How do I remove I account to save $$$$. Thank you Jim

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T18:20:28.38+00:00
James Phillips 20 Reputation points
commented 2026-10-19T21:19:19.27+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Printer does not communicate with PC.

My HP Printer 4100e isn't printing. It's hard wired and printer does work but doesn't take command from my PC to print. Microsoft Help suggested I come here to get Help. I have tried all the things and so far, nothing has worked. The printer does…

Windows for home | Other | Devices and drivers
asked 2026-10-19T19:07:13.8033333+00:00
CBlack 40 Reputation points
answered 2026-10-19T20:40:49.2266667+00:00
CBlack 40 Reputation points
1 answer One of the answers was accepted by the question author.

How can I opt out of an automatic Quota Tier upgrade from Free Tier to Tier 1?

I received an email from Microsoft Azure titled "Important update: Eligibility for Quota Tier upgrade". The email states that my subscription is eligible for an upgrade from Free Tier to Tier 1 and that the upgrade will be processed…

Microsoft Foundry
Microsoft Foundry

A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance

194 questions
asked 2026-09-28T03:46:35.9733333+00:00
Tran Thu An 20 Reputation points
commented 2026-10-19T19:55:47.0733333+00:00
Mubaraq Adekunle Adeniyi 0 Reputation points
1 answer One of the answers was accepted by the question author.

How Migrate domain emails

How Migrate domain emails from customer domain to microsoft servers. How Migrate domain emails from customer domain to microsoft servers.

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-10-19T18:48:59.3933333+00:00
Miranda Harvey 20 Reputation points
commented 2026-10-19T19:45:52.47+00:00
Miranda Harvey 20 Reputation points
1 answer One of the answers was accepted by the question author.

Earning Azure credit for the Image Cup 2026/2027 competition

Hello, I'd like to ask how to find or activate my Azure credit for the ImageCup competition. I registered at the beginning of October and haven't received any credit yet. Also, the page displays "Get your credit," but when I click on it, it…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

795 questions
asked 2026-10-19T17:41:58.7266667+00:00
Med Abdellahi 20 Reputation points
accepted 2026-10-19T19:34:49.0166667+00:00
Med Abdellahi 20 Reputation points
5 answers One of the answers was accepted by the question author.

Persistent issue with corrupted Windows language packs in Windows 11

I’ve run into a persistent issue with Windows language packs. Despite installing English (US) and setting it as the system language, the interface remains mostly in Polish, with only a few random lines in English scattered throughout the system. The same…

Windows for home | Windows 11 | Input and language
asked 2025-07-09T11:01:36.9233333+00:00
finddelight 20 Reputation points
answered 2026-10-19T19:05:29.9966667+00:00
Milan Karlos 0 Reputation points
2 answers One of the answers was accepted by the question author.

my microsoft comfort keyboard won't pair with my new HP desktop

my microsoft comfort keyboard won't pair with my new HP desktop

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-19T01:24:02.8533333+00:00
kristine hale 20 Reputation points
accepted 2026-10-19T18:51:52.9866667+00:00
kristine hale 20 Reputation points
3 answers One of the answers was accepted by the question author.

Unable to Reset MFA for Personal Azure Account

Hello, I have a personal Microsoft Azure account, and after changing my phone, I lost access to the authenticator app that was set up for MFA. Now, whenever I try to sign in, I am prompted to approve the login through the authenticator app or enter a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-27T13:53:22.2566667+00:00
Siddharth Chandrasekhar 20 Reputation points
answered 2026-10-19T18:45:18.4233333+00:00
Recep Dur 0 Reputation points
2 answers One of the answers was accepted by the question author.

Trying to convinced Edge it needs my Bookmarks. ":-\\

I have a Dell SFF, old Windows 10 Pro. I am it's caregiver. It's 22h2 ver. 19045.6466 I have Edge. Seems every time I try to give Edge a chance some quirk comes up and I think, I don't need to put up with that. And I back off. But I'll give it a chance…

Microsoft Edge | Favorites, history, and downloads | Windows 10
asked 2026-10-19T18:36:15.18+00:00
Jack 2 Poore 185 Reputation points
accepted 2026-10-19T18:41:03.1933333+00:00
Jack 2 Poore 185 Reputation points
1 answer One of the answers was accepted by the question author.

How to purchase a WIN11 PRO license, already accidentally ordered WIN10PRO to WIN11PRO but had no product key

I purchased new hardware for WIN11 PRO conversion from WIN10PRO and have installed WIN11PRO. But that was an incorrect purchase because it did not provide a product key. The cost of the product key is the same as the cost of that product, so I…

Windows for home | Other | Licensing and activation
asked 2026-10-19T18:27:05.4866667+00:00
Rich Morse 20 Reputation points
accepted 2026-10-19T18:34:57.0633333+00:00
Rich Morse 20 Reputation points
2 answers One of the answers was accepted by the question author.

Found a trick for - I just want to transfer photos from iPhone to computer locally not on onedrive

i was looking for an Answer for - I just want to transfer photos from iPhone to computer locally not on onedrive. Software needed: You need to install "Apple Devices" software first, link below. https://support.apple.com/en-us/118290 …

Windows for home | Other | Music, photos, and video
asked 2026-09-29T02:35:44.8+00:00
Veer 20 Reputation points
edited the question 2026-10-19T17:41:39.6566667+00:00
Veer 20 Reputation points
2 answers One of the answers was accepted by the question author.

Viva Glint Questions

Hello, I am looking to customize a question that contains tokens for a new viva glint survey. I would like to know if by altering this if I would lose benchmarking on this question or if I would still get the benchmarks from previous feedback on that…

Microsoft 365 and Office | Microsoft Viva | Other
asked 2026-10-19T17:03:37.5433333+00:00
Tjada Butler 20 Reputation points
accepted 2026-10-19T17:38:38.1833333+00:00
Tjada Butler 20 Reputation points
2 answers One of the answers was accepted by the question author.

My camera is zooming in

When i have any camera apps or sites it is zoomed in .Not in my face but just in the middle .It is constantly happening and i don't know how to fix it.

Surface | Surface Pro | Sound and camera
asked 2026-10-19T16:06:23.9633333+00:00
iron-spider 20 Reputation points
accepted 2026-10-19T17:12:07.3466667+00:00
iron-spider 20 Reputation points
1 answer One of the answers was accepted by the question author.

Tax Residency Certificate for Microsoft Ireland Operations Limited for the 2026 tax year.

Hello, I would like to request a Tax Residency Certificate for Microsoft Ireland Operations Limited for the 2026 tax year. The certificate is required for Polish withholding tax purposes. Thank you for your assistance. Best, Ani

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-19T16:21:09.9833333+00:00
Ani Hovhannisyan 20 Reputation points
accepted 2026-10-19T16:47:50.4033333+00:00
Ani Hovhannisyan 20 Reputation points
1 answer One of the answers was accepted by the question author.

No telephone customer assistance?

I downloaded Quick Assist from the Microsoft Store and a technician was allowed to take control and begin resolving the "updating" software problems I was having.

Microsoft Edge | Install and update | Windows 10
asked 2026-10-19T15:53:22.7266667+00:00
HH 20 Reputation points
accepted 2026-10-19T15:56:36.19+00:00
HH 20 Reputation points