Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Office 2021 perpetual version not working on Mac after Microsoft Home update
My Office 2021 on macOS 26 is supposed to have a perpetual license. I know the end of support has arrived, but the apps are supposed to continue working. I can open files but cannot edit or create files. How do I troubleshoot this, since I need Office…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Bookings logo won’t save
I try to upload logo under Business Information, it shows, but once I hit Save at the top, it disappears. Please advise. I’ve tried it all, different browser, clearing cache/cookies. I even did it in the Teams app. Nothing has worked. This feature always…
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Cannot install new version of Copilot (old version no longer supported)
I upgraded my laptop to Windows 11 yesterday and have successfully downloaded my Family Office 365 apps. I use Copilot a lot but when I try to use the version downloaded, I get the message "This version of Windows Copilot is no longer supported.…
Windows for home | Windows 11 | Install and upgrade
TEAMS no audio output after system software automatic update
TEAMS audio/video output has been working fine for years. A month or so ago, audio output suddenly stopped working although video continued OK and microphone input continued to work ok. Audio works fine on all other applications. I spent 6 hours…
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
Paid for subscription, receving limited functionality
My apps have limited functionality, I am being asked to sign up for a subscription, which I paid for in June 2026. I have an account and paid for the year. I need answers or is cancelling the answer? Who are you?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Restart Microsoft Exchange Service Host service every some minutes
Hi! We using Microsoft Exchange Server 2016 CU22. The Microsoft Exchange Service Host service is constantly rebooting on one of the servers. In event Log I see Source: Service Control Manager ID: 7031 The Microsoft Exchange Service Host service…
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Power point won't work on my mac
Power point stopped working on my mac, it's on read only mode. I'm connected to my personal microsoft account. Word and excel work fine, only PPT. what can I do? tried to reboot several times, log out and re log in, did all the verifications with…
Microsoft 365 and Office | PowerPoint | For home | MacOS
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Upgrade Windows Server 2022 Standard to Windows Server 2025 Standard failed
I'm trying to upgrade but it is failing over and over again from WINSER 2022 to WINSER 2025
Windows for business | Windows Server | User experience | FSLogix
Azure Artifact Signing questions: Sole proprietor company name, & identity verification
Can a Canadian sole proprietorship registered in BC since 1982 obtain an organization-validated certificate displaying Davis Software as the verified publisher? Can you delete the Artifact Signing account after signing your annual release, then create…
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
adjust formula so not need updating
I am using the formula below that is working fine, but it requires me to keep updating the number of rows to include the cells with data. The number of rows will always be changing - sometimes more, sometimes less. Right now, there are 14 rows with data.…
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Subject: GPT-5-mini Deployment Blocked – Unusual Activity Detected
Hello Microsoft Azure Support, I am trying to deploy the GPT-5-mini model in Microsoft Foundry using the Global Standard deployment type in the North Central US region. However, deployment repeatedly fails with the following error: "Our system has…
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
AI answer
Xbox Permanent Suspension — Appeal Denied, No Details Available. Is Further Review Possible
Hello Microsoft Community, I am looking for guidance regarding a permanent suspension of my Xbox account. My account received a Permanent Suspension on September 19, 2025. I submitted an appeal through Xbox Enforcement, but the appeal was denied. The…
Windows for home | Other | Gaming
Accidentally reported my own question
Hello, my question about blurry Windows 11 notifications now displays “This content has been deleted due to a violation of our Code of Conduct.”…
Community Center | Discuss the Q&A site | Other feedback
General comments or suggestions submitted by users about the Q&A site that don’t fit into predefined categories.
I want to keep using Mac version of unsupported Office Home & Student 2021 but it is read-only
My purchased Office Home & Student 2021 for my Mac is no longer supported but I want to use it anyways. I do not want to buy a subscription to Microsoft 365 or a new Office product. Word and Powerpoint seem to be locked and limited to read-only on my…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
Microsoft Learn certification: Cannot change legal name – support form has no Credentials option
Hello, the legal name in my Microsoft Learn certification profile contains a typo – one letter is missing in my first name, so it doesn't match my government-issued ID. When I try to correct it in Learn Settings > Legal name, I get the message:…
Community Center | Not monitored
Tag not monitored by Microsoft.
I am installing realtek audio drivers and it gave me Error Code: 0x00000002 please help asap
I accidentally uninstalled my realtek audio drivers on my brothers laptop, i tried asking help from ai but it wasnt any help. I tired intalling through settings and it only showed install error and retry, i restarted already thinking that it was going…
Windows for home | Windows 11 | Devices and drivers
AI Agent in Windows 11
in microsoft Windows 11 2025 Update, with AI Assistance is this a local onboard only Agent or is it external to my Network?
Windows for home | Windows 11 | Security and privacy
spool file empty and printing error
hi I cannot delete a print job that has an error. I have gone into C/:Windows/System32/Spool and the spool file is empty?
Windows for home | Other | Devices and drivers
Unable to change the format of a date pasted from text into Excel.
I paste a date in the format mm-dd-yyyy: 08-28-2026 and the formula =ISTEXT() returns true, but when I use Home->Cells->Format->Format to change Text to Date, the box at the top of Home->Number reads "Date", but the formula…
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Installation of microsoft 365 family package to my wife's MAC, is not functioning.
I just subscribed last month, in my laptop Mac it pushed trough. However to my wife's mac, she already downloaded the package and installed. There is a prompting in her excel that needs to activate. Please assist.
Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.