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We have an urgent billing issue where Pay now shows an error preventing us from paying our invoice

Our Microsoft Azure production SaaS subscription warns of suspension due to a failed card payment. The card has been updated but Pay Now shows an error “couldn't find billing details” we've logged a support case but are stuck and unable to settle our…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,077 questions
asked 2026-11-03T19:16:19.5766667+00:00
Marijke Varrall-Jones 0 Reputation points
0 answers

Can’t turn on secure boot give me a secure boot violation

Can’t turn on my secure boot give me a error I have tried YouTube help nothing is working pls help

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,423 questions
asked 2026-11-03T19:05:23.75+00:00
Tyreak Williams 0 Reputation points
0 answers

Unable to activate backup to Cloud

Unable to activate backup to Cloud on Microsoft Authenticator Samsung S22 Ultra Android 16 Version Microsoft Authenticator : 6.2609.6214 Compte : ******@outlook.com error : Something went wrong

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T18:46:49.9633333+00:00
macumu cirimwami patient 0 Reputation points
0 answers

how to remove a personal account connected to MFA if my iPhone was stolen?

I am trying to login to pay a bill, that I set up 2 step verification (MFA app) however the original phone that I set it up with was stolen. every time I try to sign in, it generates a code for me to enter, but it gets sent to my old device so I…

Microsoft Security | Microsoft Authenticator
asked 2026-11-03T17:44:06+00:00
Oralia Eberhardt 0 Reputation points
0 answers

Can I use images generated with Microsoft Copilot under my Microsoft 365 Premium subscription as the main illustrations of a physical card deck that I will sell in Portugal? Please provide a written answer and the applicable terms.

Can I use images generated with Microsoft Copilot under my Microsoft 365 Premium subscription as the main illustrations of a physical card deck that I will sell in Portugal? Please provide a written answer and the applicable terms.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-23T15:07:27.6933333+00:00
José Ventura 0 Reputation points
0 answers

Can Non-User Affinity iOS devices be enrolled into Defender for iOS without reaching user device limit?

Hello, We have many non-user affinity, kiosk iOS devices in our Intune environment. They are enrolled properly and being managed today as supervised devices. We would now like to protect them using the Defender for iOS endpoint software, which has been…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-03T16:16:09.74+00:00
Sean Rodeheaver 0 Reputation points
0 answers

can't reinstall microsoft defender on my iphone

I cannot get Microsoft Defender to work on my iphone. I keep going around in circles being asked to chose an account to log in. Something appears to be clashing

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-11-03T16:16:01.17+00:00
Michael Stone 0 Reputation points
0 answers

VPN Gateway: Site-to-site BGP tunnel outage — Investigation and prevention

Problem description I am experiencing a prolonged outage of my site-to-site VPN connection between my Azure Virtual Network Gateway and Google Cloud Platform. The BGP-enabled tunnel has been down for over an hour starting around 2026-11-02 11:00 UTC. I…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,205 questions
asked 2026-11-03T12:57:58.61+00:00
ChrisZ-9474 0 Reputation points
commented 2026-11-03T16:02:33.4733333+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
0 answers

Problem connect to VM from static IP

Hello, I cannot connect to the VM machine, access to port 443 from the static IP of the company but I can access from public IP, external to my company, can someone help me?

Azure Network Watcher
Azure Network Watcher

An Azure service that is used to monitor, diagnose, and gain insights into network performance and health.

213 questions
asked 2026-11-03T14:35:06.81+00:00
CCybersafe CCybersafe 0 Reputation points
commented 2026-11-03T16:00:23.2166667+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
0 answers

Read Aloud Feature is not available after recent roll out update

Hi, Read Aloud feature is not available after recent roll out update : Not found in Copilot, Intergrated Search as well as Web version.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-15T06:34:35.11+00:00
DG 0 Reputation points
commented 2026-11-03T15:40:39.39+00:00
Jennifer B 0 Reputation points
0 answers

How to Reset MFA on Personal Azure Account

I have a personal azure account that has MFA enabled. I got a new device and don't have the codes and so I am unable to sign in to the Microsoft Authenticator to get the code or acknowledge the request. How can I remove MFA and re-enroll since it's a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-03T11:51:40.54+00:00
Brian Kushner 0 Reputation points
0 answers

Replication policy of recovery vault is automatically changing to 24- hour default policy

Hi, While enabling ASR replication for a server in DR location, we are selecting a customised policy but still in summary before submitting the option, replication policy- 24-hour-retention-policy is changing to automatically. Unable to select the…

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

989 questions
asked 2026-11-03T11:48:03.35+00:00
Priya Jayaraman 506 Reputation points
edited the question 2026-11-03T11:51:30.0066667+00:00
Priya Jayaraman 506 Reputation points
0 answers

Run Command stuck on "execution is in progress" for 30h; VMAccessForLinux extension stuck in Creating

Linux VM, Malaysia West. Every az vm run-command call fails with: (Conflict) Run command extension execution is in progress. Please wait for completion before invoking a run command. 30+ hours now. Nothing is actually running. State: VM…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,467 questions
asked 2026-11-03T09:48:47.75+00:00
Luan Vo 0 Reputation points
commented 2026-11-03T11:34:51.69+00:00
Hemant Bharadwaj 340 Reputation points Microsoft Employee
0 answers

CSP Reseller Relationship kann im Microsoft 365 Admin Center nicht akzeptiert werden - DAP Link hängt sich auf, nachdem "akzeptieren" klickt

Hallo, wir haben ein Problem bei der Einrichtung einer CSP-Reseller-Partnerbeziehung zwischen einem Kundentenant und uns als Reseller. Der Kunde öffnet den bereitgestellten Link zur Partnerbeziehung im Microsoft 365 Admin Center. Die Partnerinformationen…

Microsoft Partner Center | Other
asked 2026-11-03T11:07:30.25+00:00
Louisa Mazouz 0 Reputation points
0 answers

Can anyone help me diagnose a code signing problem?

I am pulling my hair out here. I use Azure code signing, have been for the past year or so, but don't often sign artifacts. This time, my subscription expired (as it had before), I paid the invoices, and the subscription shows active, but code signing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,660 questions
asked 2026-11-03T10:43:54.1033333+00:00
LOUIS VAN TONDER 0 Reputation points
0 answers

Artifact Signing organization identity validation "In Progress" for 8 days, no Action Required

Hello, On 26 October 2026 we created an Artifact Signing account (North Europe, Basic SKU) and submitted an organization identity validation (Public trust) for our company in Bulgaria (EU). The identity verifier completed Verified ID successfully. Since…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,660 questions
asked 2026-11-03T09:14:36.3866667+00:00
Svetlomir Kolev 0 Reputation points
0 answers

Microsoft Graph / OneDrive for Business: Does PUT /content guarantee atomic create-if-absent?

Product: Microsoft Graph API – OneDrive for Business / SharePoint Online Subject: Does PUT /content with conflictBehavior=fail guarantee atomic file creation under concurrent requests? Background We are developing an iOS application that uses OneDrive…

Microsoft Security | Microsoft Graph
asked 2026-10-09T14:32:29.3733333+00:00
i2DocDev 0 Reputation points
commented 2026-11-03T08:00:03.58+00:00
i2DocDev 0 Reputation points
0 answers

Windows Licensing for Commercial Cloud Gaming on Azure

Hello Microsoft Support Team, I would like to request clarification regarding Windows licensing for a commercial cloud gaming service hosted on Microsoft Azure. We are developing a service that allows external customers to rent GPU-powered Windows…

Azure Virtual Desktop
Azure Virtual Desktop

A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.

2,185 questions
asked 2026-11-03T04:17:16.2433333+00:00
Rolando 0 Reputation points
edited the question 2026-11-03T06:49:21.91+00:00
Daphne Huynh (WICLOUD CORPORATION) 2,540 Reputation points Microsoft External Staff Moderator
0 answers

About Opening Microsoft Antivirus Scan History Results?

I tried many times to try to open the Microsoft Defender's Scan History without success,it is not allowed or not permitted?.Without getting to see the scan end results?, simpy don't know what was detected and why?.I tried going into the Winevt folder and…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-03T04:37:35.3366667+00:00
maroner pierre 80 Reputation points
edited the question 2026-11-03T06:12:08.7733333+00:00
_AW_ 70,241 Reputation points Volunteer Moderator
0 answers

My App stuck in certification mode for 4 business days now - product 9P2BZ92R49T3

My app has been stuck in certification mode for 4 business days now and have sent 3 messages. All messages are being ignored. What is the hold up?

Microsoft Partner Center | Other
asked 2026-11-03T05:34:37.5333333+00:00
Rory Eley 0 Reputation points