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How to contact Microsoft Billing and Subscription?

I have spent over an hour trying to resolve a simple issue that has been ongoing for more than two weeks. I am extremely frustrated, and I am now being told to wait even longer while Microsoft engineers attempt to fix the problem. I am requesting a…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-19T06:44:49.2533333+00:00
FiboIt-9054 0 Reputation points
commented 2026-10-19T10:01:37.5566667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
0 answers

Artifact Signing individual verification succeeds, but Azure identity request fails without a reason

I am setting up Public Trust individual identity validation for Azure Artifact Signing. The linked Microsoft Verified ID verification flow displayed "Verification successful". After returning to Azure and refreshing, the individual identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,715 questions
asked 2026-10-19T09:47:08.7733333+00:00
Mitchell Dedrick 0 Reputation points
0 answers

Azure Synapse Analytics Workspace: 403エラーによるDATALakeアクセス失敗 — アクセス許可と環境設定の確認方法

Azure Synapse Analytics の Notebook から Azure Data Lake Storage Gen2 (ADLS Gen2) にアクセスする際に 403 エラーが発生し、原因を調査しています。 ■事象 以下の処理結果に差異があります。 ・spark.range(1).show() → 成功 ・show databases → 失敗 ・create database test_db → 失敗 ・notebookutils.fs.exists() →…

Community Center | Not monitored
asked 2026-10-19T08:20:46.65+00:00
見上 純司 0 Reputation points
0 answers

i cannot send emails keep get sent back although i have done this before

i cannot send emails via my group accounts i have previously done this

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-18T21:17:15.6066667+00:00
Trevor Colby 0 Reputation points
commented 2026-10-18T21:54:44.3566667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
0 answers

*******@gmail.com

Hello, please, do check my personal details with registered info in Bulgaria. Mi ID ends in 4580, my phone number in 7380, my ISP is ******com. Account registered to my company Web Management Ltd., ******@web-m.org. Thanks in advance! I have Windows…

Microsoft Security | Microsoft Authenticator
asked 2023-06-06T04:03:29.4033333+00:00
Alexander Mihaylov 5 Reputation points
0 answers

Procmon 4.11: ring-buffer whole-file size limits and complete event retention

The Microsoft-signed x64 Procmon 4.11 build under review is SHA256 fc3af5317c707e0555ad6e7590ad65ceb5c5085b053b41221944ac3ca3492d9c. Its embedded usage documents ring-buffer size in MB, a time limit in minutes, virtual-memory capture and a Runtime…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,425 questions
asked 2026-10-18T20:30:53.33+00:00
Cedric Ross 0 Reputation points
0 answers

My wife's Microsft 365 account has been hacked and she cannot login

Hi, My wife's Microsft account has been hacked and changed so she cannot sign in and it states the account doesn't exist. What can she do? This occured last night at 7:30pm, NY time. Thanks Sean

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-18T19:13:01.36+00:00
Sean Curran 0 Reputation points
commented 2026-10-18T19:50:09.82+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
0 answers

someone hacked my email, added 2fa, now there is no way to even perform a recovery

someone hacked my email, added 2fa, now there is no way to even perform a recovery because all i get is "It looks like you just used the Microsoft account recovery form (https://account.live.com/acsr?mkt=en-US) to request a password reset for ****.…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T11:00:47.0733333+00:00
Talal Almobailish 0 Reputation points
commented 2026-10-18T17:49:48.81+00:00
Talal Almobailish 0 Reputation points
0 answers

I have lost my backup

When I was trying to restore my tokens from backup there was an information "Unable to recover. Your backup is not stored with <my email address>. Try signing in to a different personal Microsoft account." I am sure that I have not…

Microsoft Security | Microsoft Authenticator
asked 2022-04-19T18:41:12.7+00:00
Paweł Staszczuk 26 Reputation points
commented 2026-10-18T16:42:56.85+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
0 answers

Locked out of Azure DevOps – Microsoft Authenticator 6-digit codes rejected, 8-digit code incompatible, and push notifications not received

I am unable to access my existing Azure DevOps organisation, which I use for a personal, single-user development project. I normally sign in to Azure DevOps using my GitHub account, which is linked to my personal Microsoft account. Both accounts use the…

Azure DevOps
asked 2026-10-18T13:03:54.2366667+00:00
AdamCole-8167 0 Reputation points
commented 2026-10-18T13:40:47+00:00
E. D. Winston 0 Reputation points
0 answers

How should users in Mainland China migrate Authenticator keys when backup moves to Google One?

Hello Microsoft Team, I am a user from Mainland China. I recently learned that Microsoft Authenticator is changing its backup method to Google One. However, since Google services are blocked in Mainland China, this change will make cloud backup and…

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T09:22:14.3566667+00:00
雷军 苏 0 Reputation points
0 answers

issues with SSIS projects Deployment via AzureDevops

I’m having an issue with my SSIS projects that I need help diagnosing and resolving. Below is a concise summary of the problem, the environment, and everything I've tried so far. Summary • When the SSIS project is deployed via our Azure DevOps YAML…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,858 questions
asked 2026-06-29T03:40:54.24+00:00
Bayo Oguns 0 Reputation points
0 answers

can't set up outlook

Trying to set up outlook but can't seem to do it. Following instructions but they just take me in circles.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-16T17:08:04.25+00:00
scott whitelaw 5 Reputation points
commented 2026-10-18T00:40:01.2066667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
0 answers

EmilyS726 answered your question No MS 365 subscription is shown. Microsoft AutoUpdate also reports errors. on Microsoft Q&A.

Thank you for your reply. My Mac is running macOS Tahoe 26.2. My subscription was paid directly to Microsoft, as my bank statement shows a card payment to MICROSOFT*STORE for £84.99 on 17 November 2025. I also received a renewal reminder stating that…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-18T00:12:23.88+00:00
Chris Langley 0 Reputation points
commented 2026-10-18T00:34:04.7366667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
0 answers

Artifact Signing Individual Identity Validation Failed After Successful Verified ID Verification

I am trying to complete Individual/Public identity validation for Azure Artifact Signing. I successfully completed passport verification through AU10TIX and received a Verified ID in Microsoft Authenticator. My browser subsequently displayed…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,715 questions
asked 2026-10-17T23:07:03.4233333+00:00
Oliver Q 0 Reputation points
edited the question 2026-10-17T23:35:12.93+00:00
Oliver Q 0 Reputation points
0 answers

eliminar troyano

estimados como puedo eliminar este Troyano:Win32/Injuke.HNA!MTB

Microsoft Security | Microsoft Defender | Other
asked 2026-10-17T23:17:21.1166667+00:00
Ricardo Reyes Almarza 0 Reputation points
commented 2026-10-17T23:18:08.27+00:00
Ricardo Reyes Almarza 0 Reputation points
0 answers

Artifact Signing

New Zealand Organization Identity Validation Failing on Face Check Presentation Kia ora. We are trying to complete the Public Trust identity validation for our registered New Zealand company using our NZBN. The AU10TIX biometric face check returns a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,715 questions
asked 2026-10-17T23:04:38.8733333+00:00
Rodney Burger 0 Reputation points
commented 2026-10-17T23:15:23.3933333+00:00
Rodney Burger 0 Reputation points
0 answers

my Office not working now. displayed this massage. what can I do for fixed it?

my Office not working now. displayed this massage. what can I do for fixed it?

Microsoft 365 and Office | Other
asked 2026-10-17T17:46:18.57+00:00
Md Abdullah Al Noman 0 Reputation points
commented 2026-10-17T18:38:07.45+00:00
EmilyS726 279.1K Reputation points Independent Advisor
0 answers

compte bloque

Bonjour, Je n'arrive plus à accéder à mon compte Microsoft. Dans Microsoft Authenticator, mon compte apparaît comme verrouillé et je ne reçois aucune demande d'approbation, on me demande un code sur l'application alors que j'y suis deja. Pourriez-vous…

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T18:12:49.0366667+00:00
Ninon Jaunet 0 Reputation points
0 answers

Two step security verification didn't work, now i'm locked out of my account

Long story, i'll try to keep it brief. I tried to login to curseforge to play minecraft, that required me to login, thing is I didn't remember my pass so I had to submit a request, but two step verification was on, first email was a go, second one was a…

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T17:19:31.5866667+00:00
Sabertoothtigerz 0 Reputation points