Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing
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Rodney Burger
0
Reputation points
New Zealand Organization Identity Validation Failing on Face Check Presentation
Kia ora. We are trying to complete the Public Trust identity validation for our registered New Zealand company using our NZBN. The AU10TIX biometric face check returns a 'Success' on our mobile phone app, but the Verified ID token fails to present properly to the Azure portal, stranding the status on 'Failed'. My selfie shows validated against my passport photo on my mobile "Microsoft Authenticator.
Because we cannot open a technical support ticket without being prompted for a paid plan, could an engineer from the Artifact Signing team please look at our account or provide an alternate upload method for our Certificate of Incorporation?
Kind Regards
Rodney
Artifact Signing
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