Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
1 answer
Potentially Hacked Account
I keep getting requests from different locations around the world to approve an authentication that I did not initiate. I reset my microsoft password, but the requests are continuing. Is this some sort of larger scale hack? What can I do to stop these…
Microsoft Security | Microsoft Authenticator
asked
2026-10-16T01:47:43.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 63%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Greg
0
Reputation points
answered
2026-10-16T01:48:02.3833333+00:00
AI answer
1 answer
I have lost all 2026 emails in my inbox but all sent emails are there...
I have checked the deleted, the deleted recovery, the junk, the archive folder. I have sync'd several times. I deleted the account on my phone and logged in online still no luck. They do not show in deleted recovery other than what I deleted. I have view…
Outlook
Outlook
A Microsoft application for managing email, calendars, contacts, and tasks across devices and platforms.
58 questions
asked
2026-10-16T01:38:29.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 36%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Josh
0
Reputation points
answered
2026-10-16T01:38:43.38+00:00
AI answer
1 answer
I lost the entire text of a manuscript, nearly 50,000 words!
I was typing, looked up, and it was starting over with word 1 on page 1. The 80 pages I had completed have disappeared.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,066 questions
asked
2026-10-16T00:58:33.7733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Larry Eslick
0
Reputation points
answered
2026-10-16T00:59:16.7566667+00:00
AI answer
1 answer
Artifact Signing Organization Identity Validation fails with HTTP 409 CosmosDB conflict
Hello Microsoft Artifact Signing Team, We are trying to complete Public Organization Identity Validation for Azure Artifact Signing for our Japanese company, TOMUP Co., Ltd. Our Artifact Signing account was created successfully in the Japan East region,…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-16T00:57:51.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYK%3C/text%3E%3C/svg%3E)
Yuya Kaeriyama
0
Reputation points
answered
2026-10-16T00:58:07.8533333+00:00
AI answer
1 answer
Artifact Signing Public individual identity validation fails twice with no detailed reason
I am trying to complete Azure Artifact Signing Public identity validation as an individual in the United States. Two individual validation requests have changed to Failed, but the portal's request details show no specific failure reason. I only saw…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,817 questions
asked
2026-10-15T19:36:43.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 13%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Matthew Hinson
0
Reputation points
commented
2026-10-16T00:41:43.74+00:00
Matthew Hinson
0
Reputation points
1 answer
Cant access my account
Somehow my Microsoft 365 account is now owned and managed by an email address that is not associated with me. How can I recover my account and see who is included in my family plan.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-15T22:18:56.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 13%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Stephanie Pyle
0
Reputation points
commented
2026-10-16T00:07:35.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Onedrive very important files deleted - help
Hi everyone, I'd really appreciate advice from the community or Microsoft, as the automated support hasn't helped. BACKGROUND My personal OneDrive account was frozen in July 2026 because I was 7.47 GB over the 5 GB free limit. The warning email said my…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,449 questions
asked
2026-10-15T23:19:23.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Caitlin Hannigan
0
Reputation points
answered
2026-10-15T23:19:43.13+00:00
AI answer
1 answer
Bing shows active business as permanently closed — Google duplicate removed, manual escalation requested
Could a Microsoft moderator or employee please escalate this to the Bing Places/Maps team for manual review? I own Sunvale Heating & Cooling Ltd., an active service-area HVAC business in Greater Victoria, British Columbia. My business has not…
Bing | Other
Bing | Other
Miscellaneous topics that do not fit into specific categories.
1,585 questions
asked
2026-10-15T15:15:13.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 56.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Josh Baur - Sunvale Heating and Cooling
0
Reputation points
commented
2026-10-15T22:49:17.06+00:00
Josh Baur - Sunvale Heating and Cooling
0
Reputation points
1 answer
Microsoft for Startups: adding Business Premium seats shows a charge despite 50-user benefit
We redeemed the Microsoft for Startups benefit for Microsoft 365 Business Premium on October 15, 2026. The offer states that it includes a one-year subscription for up to 50 users and that no charges apply until the benefit expires. The Microsoft 365…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-10-15T21:35:26.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 57.00000000000001%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJO%3C/text%3E%3C/svg%3E)
jide ogun
0
Reputation points
answered
2026-10-15T21:36:10.45+00:00
AI answer
1 answer
Entra ID Free after Azure free-trial expiry: personal Microsoft-account OAuth without PAYG
I am preparing a locally hosted personal email application. Zero mandatory subscription charges is a firm requirement. I have not created an Azure subscription and do not want a paid plan, premium trial, or hosted Azure resources. Please clarify the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-15T01:33:22.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Steve Lutz
0
Reputation points
commented
2026-10-15T21:35:18.71+00:00
Steve Lutz
0
Reputation points
1 answer
Can't get back into email/authentication
Hello, I need assistance recovering access to my Outlook email account. I have two-step verification enabled, but I no longer have access to either of my verification methods. My account was removed from Microsoft Authenticator, and the phone number…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-15T21:27:41.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chelsea Cornell
0
Reputation points
answered
2026-10-15T21:28:01.84+00:00
AI answer
1 answer
unable to add credit card
I'm unable to add a credit card. I'm the only one. Our Microsoft for Startups just ended and now everything is dead as I can't add a card.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-15T21:09:21.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 67%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Marx
0
Reputation points
answered
2026-10-15T21:11:40.24+00:00
AI answer
1 answer
I paid for my O365 subscription and my account doesn't show it
I paid for my O365 subscription in August and now my account doesn't show that I paid.
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-15T20:41:09.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 87%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bill Baca
15
Reputation points
answered
2026-10-15T20:42:07.5333333+00:00
AI answer
1 answer
i reloaded windows and my prodict key doesnt work
my windows is not activated after i reinstalled windows 11 home because of a virus. windows loaded but says not activated I put in key and it doesn't work
Windows for home | Windows 11 | Licensing and activation
5,546 questions
asked
2026-10-15T19:57:47.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Randy McCoy
0
Reputation points
commented
2026-10-15T20:36:49.5066667+00:00
EmilyS726
280.2K
Reputation points
Independent Advisor
1 answer
Need to turn off reoccurring billing
I would like to turn off reoccurring billing, I don't want to be bill in that way
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,141 questions
asked
2026-10-13T23:21:24.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 57.99999999999999%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michelle Hill
0
Reputation points
commented
2026-10-15T20:34:19.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Alex Robb
0
Reputation points
1 answer
Installation of 365 on a new computer
I purchased a new computer but have to install 365. I don't have the key
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-10-15T19:42:16.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 81%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Keith Schmoke
0
Reputation points
answered
2026-10-15T19:42:34.2933333+00:00
AI answer
1 answer
Bank statement shows : MICROSOFT*SUBSCRIPTION
Hi , Keep on posting payment with "MICROSOFT*SUBSCRIPTION" description, no merchant id. Could you please instigate what is this transaction? my email id : <moderator: PII removed>@gmail.com Mobile Number : <moderator: PII…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,812 questions
asked
2026-10-15T19:09:19.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 17%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Venkateswar Vemuri
0
Reputation points
edited the question
2026-10-15T19:18:05.3833333+00:00
Erland Sommarskog
137.7K
Reputation points MVP
Volunteer Moderator
1 answer
microsoft account reinstatement form - request blocked
my microsoft has been repeatedly locked after sharing a few files using the share function in Office 2021 apps (word, excel, etc.). when i try to sign in it sends me to the "Press and hold" captcha, but it just keeps telling me to try again…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,449 questions
asked
2026-10-15T18:59:08.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 75%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYG%3C/text%3E%3C/svg%3E)
yeshivah gedolah
0
Reputation points
answered
2026-10-15T19:00:03.41+00:00
AI answer
1 answer
Microsoft Office very slow with Connected Experiences enabled and without internet connection
Hi. In the last weeks, I have a problem on all the PCs with MS Office 2024 and 2021. All the users have the Connected Experiences enabled, because they have to use MS SharePoint. Until now, I have authorized these external connections on the firewall and…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,066 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 56.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
1 answer
Dedictaed SQL Pool Query Activity is not being displayed
SQL Pool Query activity is not displayed in Azure Portal.I am not seeing any query activities or historical. Azure Portal --Dedicated SQL Pool --- Monitoring--- Query Activity I am getting the message ,There is a Temporary problem loading your query…
Azure Synapse Analytics
Azure Synapse Analytics
An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.
5,574 questions
asked
2026-10-15T18:21:16.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 90%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Madhukar Muddasani
10
Reputation points
edited the question
2026-10-15T18:24:43.9333333+00:00
Erland Sommarskog
137.7K
Reputation points MVP
Volunteer Moderator