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How to reactivate windows after getting a new ssd?

I got a new ssd and that means I need to reactivate windows. I don't know my windows key or have it backed up, and if I try pressing troubleshoot>i changed hardware on this pc recently, it just fails. It says i'm logged into the wrong account but I…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-04T22:27:36.6933333+00:00
Daniel R 0 Reputation points
commented 2026-10-04T23:08:34.56+00:00
EmilyS726 271K Reputation points Independent Advisor
1 answer

Hotmail account locked and unsuccessful verification

I was frozen out of my hotmail account last week. Upon logging back In with the correct credentials, I was asked to verify my account as it was a security risk. The option to verify via phone failed due to Microsoft error, the email is an old employer…

Microsoft Security | Microsoft Authenticator
asked 2026-10-04T21:54:32.4666667+00:00
kieran ball 0 Reputation points
commented 2026-10-04T22:01:48.8733333+00:00
kieran ball 0 Reputation points
1 answer

locating a full list of my Onenote notebooks.

I have about 50 notebooks and since switching over to Windows 11 I have had trouble finding all of my notebooks. I've looked at a number of articles and so forth I had not been able to find an easy way (when I am in a hurry to do some research) to find…

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-04T21:13:10.8166667+00:00
Blair Cowper-Smith 0 Reputation points
answered 2026-10-04T21:13:23.9866667+00:00

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1 answer

I installed the Authenticator app on a new iphone

I installed the Authenticator app on a new iPhone and it is asking me to sign in which I am unable to do? I can create a two digit code but it does not allow me to enter it. I am further unable to get a code to sign in

Microsoft Security | Microsoft Authenticator
asked 2026-10-04T20:59:29.0266667+00:00
Stephens Dunne 0 Reputation points
answered 2026-10-04T20:59:43.8966667+00:00

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1 answer

Minecraft Bedrock Edition on PC crashing after loading at 51%

Every time I load up Minecraft Bedrock Edition, the game keeps crashing, like the game will pop out, but when it gets in and starts loading, it stops at 51%. How do I fix it?

Windows for home | Windows 11 | Gaming
asked 2026-10-04T20:17:27.5466667+00:00
Angel Garcia 0 Reputation points
answered 2026-10-04T20:17:39.33+00:00

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1 answer

Edge often doesn't count time using it

Recently Edge has become worse at tracking me using it. I used it ~5+ hours a few days ago, most with my VPN off and I was signed in, got points for searching, but not even 5 minutes tracked using it. So far at least 3 hours, no VPN, and no minutes…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,478 questions
asked 2026-10-04T20:02:46.5866667+00:00
Dan Quapp 0 Reputation points
answered 2026-10-04T20:02:59.3466667+00:00

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1 answer

EntraID: The session has expired or is invalid due to sign-in frequency checks by conditional access.

Hello Experts, We have one case where users are suddenly getting the below error while accessing a Desktop Phone application that uses AWS Connect, which is onboarded in Microsoft Entra ID as a SAML application Expected authentication flow: Phone → AWS…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-30T11:51:26.55+00:00
AJAY PRAJAPATI 60 Reputation points
edited a comment 2026-10-04T19:51:19.8433333+00:00
Rauh, Alexander 0 Reputation points
1 answer

Window Installer Errorn when tryingn to play Minecrft

I have the Xbox running on my pc. I had purchased Minecraft a year ago or so and havent played it in awhile. I am keeping an error when I try to play.

Windows for home | Other | Gaming
asked 2026-10-04T19:14:09.7+00:00
Rachael Walrath 0 Reputation points
answered 2026-10-04T19:14:37.7966667+00:00

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1 answer

NO E-MAIL for two days and NO HUMAN BEING TO CALL

New to M365 (3-weeks in) and everything stopped 2-days ago.

Microsoft 365 and Office | Other
asked 2026-10-04T18:58:30.6033333+00:00
David Hagen 0 Reputation points
commented 2026-10-04T19:11:54.8266667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer

Surface laptop 7 arm processor is restarting every 30 mins

I am using surface laptop 7 arm processor with snapdragon. The laptop had an issue and was replaced during warranty and now warranty is gone. There is an issue going on in my laptop and it is restarting very frequently with this message "Device…

Surface | Surface Laptop | Performance and maintenance
asked 2026-10-04T16:04:40.3+00:00
Anishkumar Sargunakumar 0 Reputation points
answered 2026-10-04T16:04:59.3933333+00:00

AI answer

1 answer

OneDrive on Mac: files visible but won’t open, folder backup/copy fails after years without syncing

I’m trying to understand an issue with my local OneDrive folder on a Mac. Background: I have not synced my local OneDrive folder with OneDrive for approximately three years. During that time, I continued adding and working with files locally. What I’m…

Microsoft 365 and Office | OneDrive | Other | MacOS
asked 2026-10-04T13:42:26.9666667+00:00
El Corno 0 Reputation points
answered 2026-10-04T13:42:46.2766667+00:00

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1 answer

BT-1000 It shows it's connected but I have no sound

My speaker JBL as a BT Dash 1000 adapter the computer has it named as Headphones Should I rename it so I can hear sound I can't hear anything even though it says it's connect Please rewrite this the way it should be

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-10-04T12:06:11.2033333+00:00
MrNate Burney Jr 0 Reputation points
answered 2026-10-04T12:06:28.1633333+00:00

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1 answer

The Bing ‘verify your account’ feature is buggy and doesn’t work on iOS or Android

Whenever I attempt to try to redeem any sort of `Bing rewards, it redirects me to download the app when it is already downloaded and even within the app it attempts to do so. Idk why it does this on both my iOS device and my Android phone, could someone…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,478 questions
asked 2026-09-08T17:28:16.1933333+00:00
Chinmay Narendra 0 Reputation points
edited the question 2026-10-04T10:57:03.33+00:00
Chinmay Narendra 0 Reputation points
1 answer

How do I get slideshow to show all 200 images in a file in 'my pictures'?

I select 'all' and still it only shows 30 in a loop, Novice here so please keep answers simple. Thank you for reading this

Windows for home | Windows 11 | Desktop, Start, and personalization | Themes
asked 2026-10-04T10:14:58.58+00:00
Roger Allum 0 Reputation points
answered 2026-10-04T10:15:12.14+00:00

AI answer

1 answer

missing msedge_elf.dll

missing msedge_elf.dll - how do I install it again- windows 7 pro ?

Microsoft Edge | Install and update | Previous Windows versions
asked 2026-10-04T09:26:53.8133333+00:00
Hallgeir Utne Hatlevik 0 Reputation points
answered 2026-10-04T09:27:12.3466667+00:00

AI answer

1 answer

Cannot release my retail purchased Windows 10 key from a PC I no longer have.

Old system - Windows 10 key. Gone, storage wiped, deleted. New system, new drive, new windows 11 installation - nothing works to re-activate the key. Microsoft support agents in live chat widget immediately close any case I try to open.

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-04T05:03:26.3633333+00:00
BP 0 Reputation points
commented 2026-10-04T08:53:19.9433333+00:00
Neil D 34,430 Reputation points Volunteer Moderator
1 answer

Where do I go in settings on roblox to find how to join multiplayer games.

I can't find where to go to privacy in settings on roblox, I have just set myself up and am not allowed to play multiplayer games because my settings prevent me to do so. Yet when I try to go to privacy, I can't find anything about 'let all friends…

Windows for home | Windows 11 | Gaming
asked 2026-06-16T03:50:56.24+00:00
Harley Adams 5 Reputation points
commented 2026-10-04T07:55:25.3266667+00:00
aman asif 0 Reputation points
1 answer

Unable to access Azure Free Trial or Azure for Students despite being eligible

Hello, I am a university student and I am currently trying to create an Azure account for educational purposes. I only need Azure to complete cloud computing labs for my Cloud Computing course. I am having problems with both Azure Free Trial and Azure…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,002 questions
asked 2026-10-04T07:26:16.9666667+00:00
Mose 0 Reputation points
answered 2026-10-04T07:26:42.3033333+00:00

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1 answer

I cant check in using vpn

I cant check in microsoft rewards using vpn. Since when i go without vpn it is not available so i turned on vpn and still maybe because of my country or so and this only happens on the phone so i cant check in. I dont know what to do.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,478 questions
asked 2026-10-04T06:50:39.9433333+00:00
jj 0 Reputation points
answered 2026-10-04T06:50:54.7733333+00:00

AI answer

1 answer

I cannot 2 finger scroll on mousepad

I cannot 2 finger scroll on mousepad. What driver do I need to install? Can you help me?

Windows for home | Previous Windows versions | Devices and drivers
asked 2026-10-04T05:29:52.2033333+00:00
Roy M 0 Reputation points
answered 2026-10-04T05:30:04.16+00:00

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