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Student Discount -Verifying Process

Hi, I have been trying to sign up for the student discount however, I have been unable to verify my account. Please find attached, the response I have been getting. I have been receiving this response for more than a one week now. Please can someone…

Community Center | Not monitored
asked 2026-10-25T15:52:46.1166667+00:00
Callum 0 Reputation points
edited the question 2026-10-25T16:28:16.0933333+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing organization identity validation failed — how to request clarification?

Hello, Our Poland-based organization received a "Validation Fail" result for public organization identity validation in Azure Artifact Signing. Neither the notification email nor the identity validation details in the portal provide a specific…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-10-25T16:17:16.18+00:00
Damian Sztwiertnia 0 Reputation points
answered 2026-10-25T16:19:03.53+00:00

AI answer

1 answer

Autoruns in Sysinternals does not track "disabled" startup items (in Task Manager)

If a startup item is turned off in Task Manager (and is shown as "Disabled", and not actually run), Autoruns still shows it as active (the check mark is on), which is incorrect.

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,425 questions
asked 2026-10-25T16:10:32.88+00:00
A L 0 Reputation points
answered 2026-10-25T16:11:28.5633333+00:00

AI answer

1 answer

Microsoft for Startups – Azure Credit Activation Failed Due to Free Account Eligibility Error

Hello, I successfully submitted a Microsoft for Startups application for Offroad using a 10-character investor referral code. When activating my initial $1,000 Azure credits using ******@outlook.com, I completed the signup process but…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,894 questions
asked 2026-10-25T16:01:08.5766667+00:00
Roey Zeldin 0 Reputation points
answered 2026-10-25T16:01:54.6933333+00:00

AI answer

1 answer

Account got hacked

Hello everyone, My other microsoft account got hacked and I tried everything but I really cant get it back, I tried to submit 3 appeals already and no answer, I really need that account back, I spent so much money on it and it makes me sad that even if I…

Microsoft Security | Microsoft Sentinel
asked 2026-10-25T15:44:33.6366667+00:00
Mendi Roland 0 Reputation points
answered 2026-10-25T15:45:35.0433333+00:00

AI answer

1 answer

Redirect incoming emails on my iPhone

My incoming emails on my iPhone are going into conversation history instead of my inbox

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-10-25T15:12:30.8166667+00:00
Vicki Harms 0 Reputation points
answered 2026-10-25T15:12:41.8933333+00:00

AI answer

1 answer

My cel phone that had my Authenticator app crashed and I can't approve log ins

My Pixel 5 crashed and i got a new Pixel phone. When i try to log into Azure, it sends the Authentication to my old phone so I can't approve the login. Can someone point me in the right direction for me to fix this so I can use my new Pixel to approve…

Azure Site Recovery
Azure Site Recovery

An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.

988 questions
asked 2026-10-24T20:05:56.7066667+00:00
marshall baker 0 Reputation points
answered 2026-10-25T14:55:39.4566667+00:00

AI answer

1 answer

Copilot chat randomly stopped working

I used to be able to use Copilot Chat without any issues, but after downloading the Copilot app on my phone and signing in with the same Microsoft account, I suddenly lost access to chat. The app's layout also changed completely, and now it says “Copilot…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-19T08:34:49.22+00:00
Lana 5 Reputation points
edited a comment 2026-10-25T13:29:03.1466667+00:00
Aysun 0 Reputation points
1 answer

How to reinstall Nuance dragon naturally speaking

I have a license for Nuance. I did a factory reset of my pc several weeks ago, but since then I have not been able to reinstall the system.

Nuance | Other
Nuance | Other

Additional Nuance products, services, or issues

46 questions
asked 2026-01-18T07:24:57.2066667+00:00
Richard Evan Steele 0 Reputation points
edited the question 2026-10-25T13:26:51.46+00:00
Richard Evan Steele 0 Reputation points
1 answer

Is there a way to disable checkdisk for encrypted volumes or volumes that do not have a letter

I am booting from multiple systems with Bitlocker volumes and they always pop up with checkdisk /volume classid and such and such. Does anyone know how to take out the whole checkdisk I do not need it. I am on an SSD.

Windows for home | Other | Files, folders, and storage
asked 2026-10-25T12:58:14.41+00:00
Microsoft User 66 Reputation points
commented 2026-10-25T13:02:21.2866667+00:00
Arun Kumar 0 Reputation points
1 answer

after copilot update, i have one large chat thread that will not load

after copilot update, i have one large chat thread that will not load. I can see it in my list of chat threads though. And for a while, on the desktop version the historical part of the thread was still accessible, so it still appears to be on the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-25T12:51:14.6366667+00:00
Jerry Bumbaugh 0 Reputation points
answered 2026-10-25T12:52:37.2966667+00:00

AI answer

1 answer

Key blocked

Hello, I recently reinstalled Windows on my PC and now I am trying to reactivate my officially purchased Microsoft Office Professional 2016. However, during the activation process, I received an error stating that the key has already been used the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-25T12:44:47.12+00:00
Gela Darjania 0 Reputation points
answered 2026-10-25T12:45:40.76+00:00

AI answer

1 answer

Urgent Refund Request for Unexpected ₹3,600 Azure Charge as a Student

Hello Microsoft Azure Support Team, I am a student and I created my Azure account mainly for learning and educational purposes. I was using Azure with the understanding that I was eligible for the free trial/student benefits. However, I recently noticed…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,166 questions
asked 2026-10-25T07:49:16.0933333+00:00
sujal soni 0 Reputation points
edited the question 2026-10-25T11:46:44.9966667+00:00
Daniel-Vo 8,170 Reputation points Microsoft External Staff Moderator
1 answer

Original account opened with email i no longer have access to, so i transferred account to new email, but it is not showing any information

I originally opened an account in 2017/2018 for an old job, with a different email (that i no longer have access to), I have since updated my email to my current one (with the help of Microsoft online), thinking everything would transfer over, but it did…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-10-24T15:20:54.61+00:00
Jenny Drenning 0 Reputation points
edited the question 2026-10-25T11:35:07.9766667+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
1 answer

Why "show page preview" does NOT work after app is completley closed on iPhone?

GREAT APP, except after an update several months ago, the "show page preview" stopped working after completely closing put the app on iPhone (which means swiping the app closed). The button is still toggled ON in settings but does NOT…

Microsoft 365 and Office | OneNote | For home | iOS
asked 2026-10-25T11:16:07.9133333+00:00
JT Goodman 0 Reputation points
answered 2026-10-25T11:16:53.68+00:00

AI answer

1 answer

email recovery

emails have disappeared from inbox, not been deleted, not in deleted or archive, not recoverable just unable to locate them, tried all the recommended

Outlook | Web | Outlook.com | Email
asked 2026-10-25T11:14:54.31+00:00
pamela speirs 0 Reputation points
answered 2026-10-25T11:15:36.5966667+00:00

AI answer

1 answer

Artifact Signing verification email missing; identity validation cannot be deleted

I created an Azure Artifact Signing account in East US using the Basic pricing tier and submitted a Public organization identity validation request. The request remains “In Progress,” but the verification email never arrived. Our domain’s incoming email…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,805 questions
asked 2026-10-25T10:29:19.6133333+00:00
Bryton39 0 Reputation points
commented 2026-10-25T10:31:52.3266667+00:00
Bryton39 0 Reputation points
1 answer

The virus is not clearing up

So, I was watching movies with a website and then it started downloading stuff, but I cancelled it right away and I am sure that non waws in the system. But it keeps crashing and freezing, I then checked on windows security and it was saying there was a…

Microsoft Security | Microsoft Defender | Other
asked 2026-10-25T10:14:29.56+00:00
Edom Argaw 0 Reputation points
answered 2026-10-25T10:15:24.87+00:00

AI answer

1 answer

Request to Access AI-901 Practical Assessment Score Report

Dear Team, I completed the AI-901 practical assessment through Microsoft AI skills navigator. I would like to access my assessment score report to review my results and performance. However, I am unable to locate the score report under my Microsoft…

Community Center | Not monitored
asked 2026-10-25T09:53:11.4566667+00:00
Masco R 0 Reputation points
edited the question 2026-10-25T09:56:44.73+00:00
TP 165.6K Reputation points Volunteer Moderator
1 answer

Unable to Access Microsoft Account – Need Help Recovering OneNote Notes

Dear Microsoft Support Team, I am unable to sign in to my Microsoft account because I have forgotten my password. When I try to reset it, I receive the following error message: “That method isn't working right now. Please try another way to verify it's…

Microsoft Security | Microsoft Authenticator
asked 2026-10-25T07:16:35.76+00:00
Surendra Kumar Agrawalla 0 Reputation points
answered 2026-10-25T07:17:22.2033333+00:00

AI answer