How do I remove suggested accounts from outlook?

For New Outlook Desktop App:

I saw a few people saying they had issues with clearing the suggested accounts on the new outlook app. I was able to solve my problem as follows:

I closed the Outlook app and deleted everything from these two directories (I backed it up elsewhere jusssttt in case):

C:\Users<username>\AppData\Local\Microsoft\OneAuth\blobs
C:\Users<username>\AppData\Local\Microsoft\OneAuth\accounts

When I reopened the app the accounts I no longer needed were gone. Hope this helps!

Update 03-Apr-2024:

I found two more folders.

C:\Users<username>\AppData\Local\Microsoft\Outlook\HubAppFileCache
C:\Users<username>\AppData\Local\Microsoft\Office\16.0\MruServiceCache

No, I don't think you understood the issue, I have the same one.

I am trying to add another email to my outlook (So on the app I can select between them)

When i select "Add Account" it does not let me input a new account, I only get an option to generate an entirely new outlook.com or, for some reason, it suggests accounts I already have or have deleted, which then leads to the point David made about being able to access deleted email accounts with minimal fuss.

Previous version would allow you to select "add account" and then select if it were outlook/yahoo etc or give you the option to generate a new one, this is not available now and means I (and at least 40 others at the time of writing) cannot definitively remove old email accounts or add new/existing ones to the outlook app.

Please see (hopefully) attached picture for issue.

I struggled with same and this is what worked for me

remove all - C:\Users<username>\AppData\Local\Microsoft\OneAuth\blobs

open each file with notepad in - C:\Users<username>\AppData\Local\Microsoft\OneAuth\accounts

check which account you want to keep, and remove the files with unwanted accounts

remove all - C:\Users<username>\AppData\Local\Microsoft\IdentityCache

Did not work, no change.

To clarify, I had already gone via the Windows Settings > Accounts > Email & accounts > click on the account that you don't want to see anymore then click Remove route however, it removes it from the email screen but still appears in the drop-down options as a "suggested account".

thanks for the assist but has not resolved the issue

Tbh, the new outlook is lousy and problematic. I am facing the same issue where i couldn't remove/delete the "suggested account" data which have all the passwords saved somewhere.

The issue I am facing is i changed one of my email account password and this "New Outlook" app have no option to update the password or repair the email syncing. It just keeps on asking me to press Sign in to "fix" or Manage Account but all it shows is just error. There is no way to fix it, even after searching for all the outlook files and deleted them also no use.

I switched back to the old Mail & Calendar app and I can fix the account syncing simply by just keying in the new password when the app prompted me.

I hope Microsoft doesn't kill the great Mail app to replace with a junk "New Outlook" app that gives trouble more than the old reliable app.