Bitlocker url giving me a trace ID error.

Anonymous
2023-11-23T05:08:44+00:00

Hello, I'm having a problem with accessing my bitlocker recovery keys. Every time I go to manage my recovery key I get an error. I've tried doing it on multiple devices and networks. I don't know why this is happening. This is the message I receive " TraceID: 1THwknOTREqs3QGM.21.67 Something happened. Wait a bit, then try again. If this issue persists, contact us. "

Yes, I have waited and tried again. The only thing that changes is the traceID code. Please help me with this matter so I can use my laptop soon.

Windows for home | Windows 11 | Recovery and backup

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  1. Anonymous
    2023-11-29T20:08:16+00:00

    Have been locked out of the primary drive of my laptop since the 24th and support has been of no help. I need access to my files for work and can't afford to do a clean installation of windows. I have tried all the proposed "fixes" left by every bot on these forums. At this point I literally cannot do anything about it until Microsoft fixes the server issue. Extremely frustrating.

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  2. Anonymous
    2023-11-29T16:24:47+00:00

    I am having this exact same problem for the past 48 hours, the contact support button just leads to a broken page... when will we be able to get our recovery keys? Why is there no one getting back on this? I have been very frustrated as I need to access my computer and have been locked out for more than 2 days with no help at all.

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  3. Anonymous
    2023-11-28T23:44:02+00:00

    Here we are November 28 and the issue is still persisting.

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  4. Anonymous
    2023-11-27T22:33:44+00:00

    I'm having the same error and have had it for over a week now. Microsoft call center refers me online and the online support doesn't have anything that I don't already know. You cannot chat or speak to any one at Microsoft which is frustrating and there's been no support from their end. I have tried all the fixes suggested and nothing has seemed to work so I'm just waiting it out to be fixed

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  5. Anonymous
    2023-11-27T16:42:20+00:00

    At this point, there's nothing we can do. It's a complete Microsoft problem that they have to fix on their end.

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