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Onedrive pausing when opening games like roblox, steam games etc

Whats going on with onedrive today? It was working fine yesterday so why is it not working now

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-30T01:28:04.88+00:00
ScorpionKitch7 5 Reputation points
commented 2026-11-08T00:21:55.2633333+00:00
Hendrix-V 20,790 Reputation points Microsoft External Staff Moderator
2 answers

To do cannot join list

My partner and I cannot join our mutually shared lists in To Do, even though we have some already exisitng ones. We are getting an error message: "A list can only be shared between personal accounts or from a work account within the same…

Microsoft 365 and Office | Microsoft To Do | Other
asked 2026-10-30T12:21:46.6033333+00:00
Stanisław Stasiewicz 10 Reputation points
commented 2026-11-08T00:17:43.03+00:00
Dean C 0 Reputation points
1 answer
asked 2026-11-07T14:12:01.3266667+00:00
Hachiware 0 Reputation points
edited an answer 2026-11-08T00:17:05.42+00:00
Norah-L 13,385 Reputation points Microsoft External Staff Moderator
1 answer

lost my product key to Office Home and Student 2007

The key on the box does not meet requirements. Have tried all the codes on the box and none work.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T19:34:27.49+00:00
James Wolff 0 Reputation points
answered 2026-11-08T00:03:20.2233333+00:00
Norah-L 13,385 Reputation points Microsoft External Staff Moderator
1 answer

Old Office Basic on Old Windows 10 to New PC w Office 365

I recently purchased a new Windows 11 system w Office365. I am being charged $22.09 a month for Office basic on old system. Do I have to pay for both on each system? What is covered under $22.09 on my old system if I want to use as a backup?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-07T23:57:26.49+00:00
Jill Payton 0 Reputation points
answered 2026-11-07T23:58:14.44+00:00

AI answer

0 answers

Microsoft Office login doesn't work with my school email

I downloaded the office apps, word, PowerPoint, etc. but I can't sign in with my student Microsoft account for some reason. There is this step by step tutorial on how to download the office apps through the student Microsoft account and that is what I…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-11-07T23:54:56.3866667+00:00
Gel 0 Reputation points
1 answer

I've been waiting over a month for any contact from support.

My account has been compromised on October 4th, the hacker changed both passkey and email address, the only thing that was left is the phone number, through which I can try to log in but cannot reset my password, which also has been changed. I tried…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T19:15:24.38+00:00
Cacctus Hugo 0 Reputation points
answered 2026-11-07T23:51:32.0133333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

NIF on id card is invalide i cannt pay for subscriptiosis

Hello can you help me pleasem i live in portugal and when i try to buy something with my card it says nif is invalide, i know that i put it correctly (the nif) please help me, i would love to pay one more maonth for game pass but i cant since i cant…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T10:30:41.2366667+00:00
Luis Silva 0 Reputation points
edited the question 2026-11-07T23:42:51.25+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

Excell & word error

Error when excel and word documents, preventing it from working correctly

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-07T23:08:32.6866667+00:00
Remedios Casanova 0 Reputation points
commented 2026-11-07T23:40:33.2433333+00:00
Estrella721 47,670 Reputation points Independent Advisor
1 answer

tôi đã bị hack vào tài khoản

Tôi bị hack vào tài khoản microsoft và bị đổi hết thông tin như email và mật khẩu giờ tôi cần làm gì để lấy lại Tôi đã gửi 3 ảnh này để chứng minh tài khoản này là của tôi đã bị hack, tài khoản bị hack là: [Xóa thông tin cá nhân ]@gmail.com nếu có thông…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T17:36:08.93+00:00
Tuyết Lê 0 Reputation points
answered 2026-11-07T23:36:31.36+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

Excel not opening in Microsoft Office Professional 2007.

Excel will open, but only after several tries or waiting a long period for it to open. I uninstalled and reinstalled my M.O.P. 2007 from my CD and Excel was opening fine after a clean install. Several days later the Excel was having problems opening…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-07T17:45:00.0333333+00:00
CV 490 Reputation points
answered 2026-11-07T23:29:28.7566667+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
2 answers

How Do I Safely Factory Reset My PC Without Losing Documents Stored in OneDrive?

Before donating my PC, I want to perform a factory reset to ensure that all my personal information, files, and documents are completely removed from the computer. However, I want to make sure I do not accidentally delete any documents that are stored in…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T23:01:31.6466667+00:00
Cary Thorp 0 Reputation points
answered 2026-11-07T23:28:52.6866667+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

Refund for Microsoft 365

I didn't order this Microsoft copilot I want a refund of my subscription

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T22:46:29.87+00:00
Mitchell Anderson 0 Reputation points
answered 2026-11-07T23:27:11.11+00:00
Estrella721 47,670 Reputation points Independent Advisor
0 answers

Office 365 programs won't open

I have run the quick and full repair, I have uninstalled and reinstalled 365, I have restarted pc, I have looked for any updates. I go to file explorer and right mouse click on the various .exe program files and it says it can't find the file try to…

Microsoft 365 and Office | Other
asked 2026-11-07T23:22:34.7833333+00:00
Ruth Probasco 0 Reputation points
1 answer

microsoft account was hacked, microsoft sign in helper does not detect an issue

A hacked hacked into my other microsoft account, deleted the phone number and changed the email address to another email, now i am unable to login to recover the account. When i try to open https://account.live.com/username/recover, and key in the email…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T12:21:29.97+00:00
wtf rykm 0 Reputation points
answered 2026-11-07T23:18:48.4766667+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator
1 answer

How to get office 2019 installer

I purchased MS OFFICE 2019 thru Home use program in 2018. I need to re-install on my peronal PC. Where do I find the installer

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T23:15:34.34+00:00
david Jenkins 0 Reputation points
answered 2026-11-07T23:16:01.3733333+00:00

AI answer

2 answers

Unable to get my Project Professional 2024 product key to attach to my account

I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-11-07T14:26:53.98+00:00
Gregory Hart 0 Reputation points
commented 2026-11-07T23:13:07.0033333+00:00
Gregory Hart 0 Reputation points
1 answer

Listing hyperlinks to file in a OneDrive folder

I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T18:49:25.4366667+00:00
Leo Lyons 0 Reputation points
commented 2026-11-07T23:12:55.9766667+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase

I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T22:32:33.3633333+00:00
Brian Reddish 0 Reputation points
answered 2026-11-07T23:04:54.5466667+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer

How to resolve Microsoft Error Tag 7q6cl

I would appreciate assistance in resolving this error: Correlation Id: {Removed PII] Timestamp: 2026-11-01T08:42:43.000Z DPTI: {Removed PII] Message: Access denied for the resource. Tag: 7q6cl Code: 3399614466

Microsoft 365 and Office | Other
asked 2026-11-01T08:58:28.9666667+00:00
Ian Midgley 0 Reputation points
commented 2026-11-07T23:03:07.2533333+00:00
Ian-T 15,780 Reputation points Microsoft External Staff Moderator