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My wife has deleted her account name and I want to recovwe it

My wife managed to get inti her info settings and enter an email address that is not hers, change the priority, and then delete her proper email for the account. Is there any way I can revers this and get her account back under the proper email? I have…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T21:25:21.17+00:00
John Douglas 0 Reputation points
answered 2026-11-06T21:58:53.24+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

Trying to cancel trial subscription

Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…

Microsoft 365 and Office | Other
asked 2026-11-06T13:18:54.0233333+00:00
answered 2026-11-06T21:58:06.2933333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

Windows 11 25H2: WSAIFabricSvc launches 8 WorkloadsSessionHost processes and consumes about 5 GB of RAM

Hello, I would like to report a serious memory consumption issue in Windows 11 25H2 related to WSAIFabricSvc and WorkloadsSessionHost.exe. System information: Device: Microsoft Surface Laptop for Business RAM: 32 GB Windows version: 10.0.26200.8894 …

Windows for business | Windows 365 Business
asked 2026-07-23T17:27:25.53+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-06T21:57:34.11+00:00
Leonid Frolov 20 Reputation points
0 answers

My emails are not sending

Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?

Outlook | Web | Outlook.com | Email
asked 2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones 0 Reputation points
2 answers

Delete college account, remove permanently

I would like to delete an academic email account. I transferred from one college to another and received a new academic email address; I do not want the old one—from the college I left—to appear anymore.

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-06T13:09:20.1733333+00:00
Sapir On-Dray 0 Reputation points
commented 2026-11-06T21:55:26.2633333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
0 answers

KB5134305 / MIM 4.7.13.0 – Strong Name Validation Failure in miisclient.exe and Service/Portal installer

Title: MIM SP3 KB5134305 – Strong name validation errors after upgrading to 4.7.13.0 Hi, I recently tried upgrading MIM 2016 SP3 from 4.7.6.0 to 4.7.13.0 (KB5134305) in our development environment, but ran into a couple of issues. Both servers are…

Microsoft Security | Microsoft Identity Manager
asked 2026-11-06T21:53:29.33+00:00
Oscar Lundin 0 Reputation points
1 answer

adding poly V5200 EARPIECE

NOT SEEING MY Poly V5200 EARPIECE WHAT CAN I DO TO HAVE IT CONNECT

Windows for home | Other | Devices and drivers
asked 2026-11-06T13:26:21.6166667+00:00
Tammy Fedak 0 Reputation points
edited the question 2026-11-06T21:52:34+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
3 answers

Support Live Contact for Office 365

Contact a live technician in regards to fixing Microsoft Office 365

Microsoft 365 and Office | Other
asked 2026-11-06T13:49:37.0433333+00:00
Jan Svarc 0 Reputation points
answered 2026-11-06T21:51:43.9233333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
2 answers

How to fix Kernel-Power event ID 42 reason 4

My system has randomly been entering sleep while in use, and I am getting zero clues to why this is happening. Here is the Details of the error <Event xmlns="__http://schemas.microsoft.com/win/2004/08/events/event__"> <System>  …

Windows for home | Other | Performance and system failures
asked 2026-11-04T22:57:33.5033333+00:00
aosiaoihfwaoihfsoaihfaw 0 Reputation points
commented 2026-11-06T21:50:18.6933333+00:00
aosiaoihfwaoihfsoaihfaw 0 Reputation points
1 answer

Bitlocker Key -- I keep receiving a wrong single use code when trying to get the key

Hello :) I'm speaking on behalf of another person that is unable currently to get the recovery Bitlocker key. We already know which link to follow to get it; however, we are stuck because everytime that we ask for a new single use code (which is sent to…

Windows for home | Other | Recovery and backup
asked 2026-11-06T21:33:26.17+00:00
edited an answer 2026-11-06T21:50:04.6066667+00:00
2 answers

PROBLEM WITH LOG IN

Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address (ciccobullo ) was not linked to any Microsoft account. I discovered that it has been changed to coccobello20.f1xv0z6," along…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T21:16:11.61+00:00
Cocco Bello 0 Reputation points
answered 2026-11-06T21:48:59.8966667+00:00
EmilyS726 278.3K Reputation points Independent Advisor
1 answer

Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby

I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-06T21:45:28.2966667+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-06T21:46:38.6733333+00:00
Leonid Frolov 20 Reputation points
2 answers

PUBLISHER cancellation

Hi, You have cancelled the support for PUBLISHER.. I have a CD which I purchased some time ago. You will not let me install it. I paid for this program, separately from Office 365, which I pay annually. Since I own the CD, I wonder is it even legal for…

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-06T05:01:54.7533333+00:00
Paulien George 0 Reputation points
answered 2026-11-06T21:45:41.7+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
0 answers

Surface Laptop for Business 7th Edition – all microphones disappear after Intel Smart Sound Technology OED / DSP crash

have a Surface Laptop for Business 7th Edition with Intel running Windows 11. Intermittently, the entire microphone/input audio subsystem disappears. Typical symptoms: Bluetooth headphones remain connected. Audio playback may initially stop and later…

Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked 2026-11-06T21:42:24.54+00:00
Leonid Frolov 20 Reputation points
0 answers

Office Home & Business 2019

I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?

Microsoft 365 and Office | Other
asked 2026-11-06T21:41:18.2466667+00:00
Kate O 0 Reputation points
0 answers

problems adding an outlook account to my new macbook

I have tried over the last few days to add an existing outlook account to my new Mac book air. There are no drop down menus which allow me to do this.Either via mail or via my outlook account.

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-06T15:33:33.77+00:00
Jenny Wheeldon 0 Reputation points
commented 2026-11-06T21:39:28.9333333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
3 answers

Supported termination while the initial CREATE_PROCESS_DEBUG_EVENT remains pending

I am reviewing a hypothetical Windows launcher design. No implementation or debugging experiment is being reported. Assume the following state: CreateProcessW created a new process using DEBUG_ONLY_THIS_PROCESS. The creating/debugger thread received…

Windows development | Windows API - Win32
asked 2026-10-31T07:10:33.9766667+00:00
Rodrigo Lozano Marroquin 0 Reputation points
commented 2026-11-06T21:39:24.9566667+00:00
Rodrigo Lozano Marroquin 0 Reputation points
2 answers

OneNote freezes and is "not responding" when I am annotating over PDFs

I am using OneNote over 7 years. Never had issues. I have a tried 2 new laptops, I have latest issue of OneNote. I want to be able to annotate over my PDF notes in OneNote like I have been doing for the past number of years. Now OneNote freezes,…

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-11-05T19:52:29.7033333+00:00
Joe O'Connor 0 Reputation points
commented 2026-11-06T21:38:23.9533333+00:00
Ivory 2,610 Reputation points Independent Advisor
2 answers

I need LIVE SUPPORT!! // Excel files are being listed multiple time

Your AI assistant isn't able to solve my problem. I need to speak to a live person

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T15:06:38.6866667+00:00
Cindy Murray-Desmaretz 0 Reputation points
edited the question 2026-11-06T21:37:57.8633333+00:00
Stefan Blom 357.2K Reputation points MVP Volunteer Moderator
1 answer

Windows App for iPad – WebAuthn/YubiKey Redirection Stopped Working, No Passkey Permission Prompt

I'm experiencing an issue with WebAuthn/FIDO2 security-key redirection in Microsoft Windows App for iPadOS. The same configuration works correctly on my iPhone but fails on my iPad. This functionality previously worked correctly on my iPad but stopped…

Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked 2026-10-27T20:59:57.7+00:00
Smith, Travis W 0 Reputation points
edited a comment 2026-11-06T21:37:56.3566667+00:00
Chance Maurice Niyonzima 825 Reputation points Independent Advisor