Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
1,552 questions with Microsoft Security | Microsoft Identity Manager tags
3 answers
MIM 2016 SP3 - Sync rules issues
I have upgraded Microsoft Identity Manager 2016 to the newly released SP3 (4.7.6.0). I've managed to upgrade both Synchronization Service and Portal (now using SharePoint Subscription Edition). I have a management agent using the built in SQL Server.…
Microsoft Security | Microsoft Identity Manager
asked
2026-05-27T15:17:35.8633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 66%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Andreas Lindholm
5
Reputation points
answered
2026-10-05T12:01:25.34+00:00
Leo Erlandsson
1,666
Reputation points
1 answer
Billing / Purchase Support
I have a problem, I bought an account on the official Minecraft website for this Microsoft account, I have an e-mail confirmation, the transaction number and everything, but it does not appear in the purchase history, and I cannot log in to this…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-05-24T16:15:20.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 30%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOM%3C/text%3E%3C/svg%3E)
Oliwier Musial
0
Reputation points
commented
2026-10-03T03:51:51.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 11%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
Williams J Sanchez
0
Reputation points
1 answer
Recover changed email
I was trying to switch my current Microsoft email to another email bc my current one was my parents email and now that I changed the email I can’t login in bc the password doesn’t work and it just takes me to a screen that says I lost access to the…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 44%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
0 answers
Account got hacked
2 weeks ago my account got hacked and the mail to receive the login code has been changed to an unknown mail to me. i reached out to the support and i just received a mail back. that the provided information was not enough proof the account is mine.…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-10-02T14:48:56.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
Diego Elken
5
Reputation points
asked
2026-10-02T14:48:56.86+00:00
Diego Elken
5
Reputation points
1 answer
Location services completely grayed out. Cannot allow any location services. Will not allow any changes, even when logged in as administrator.
Location services completely grayed out. Cannot allow any location services. Will not allow any changes, even when logged in as administrator.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-01-19T22:44:52.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 8%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Robb Horen
0
Reputation points
commented
2026-09-27T20:08:57.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Casada
0
Reputation points
1 answer
I lost access to my account and can't find a way to get it back.
I got a couple emails overnight saying that my email and password were changed, giving me no way to stop it from happening, and I can't find a way to get access back to my account or to get the account deleted as I don't know what other info I have on…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-24T13:01:00.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 61%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Max Rowe
0
Reputation points
answered
2026-09-24T13:01:23.1333333+00:00
AI answer
2 answers
Change email associated with Microsoft Account
Change email associated with Microsoft Account I along with many more people may lose access to their email accounts provided by Virgin Media. See: Helping customers understand upcoming changes to their Virgin Media email services - Virgin Media O2 As…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-22T16:07:24.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
2,245
Reputation points
answered
2026-09-22T17:06:39.0766667+00:00
Ron Barker
2,245
Reputation points
0 answers
Inquiry about Unknown windows and web credentials showing up on my laptop device credentials manager.
Windows cedentials and Web Credentials are showing up that are unexplained, contain urls that are technically not URLs but strings of data keys or hashed passwords associated with them. I have attached the screenshots on PDF format for your refence and…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-21T15:33:08.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Michael Tamiru Gubay
0
Reputation points
asked
2026-09-21T15:33:08.9933333+00:00
Michael Tamiru Gubay
0
Reputation points
1 answer
I'm trying to help make an account for someone
I've been trying for the last hour and a half to help someone make a Microsoft account so we can play Minecraft together, but whatever email I use or browser that I use won't work at all. We have tried this on both of our computers and nothing is…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-18T00:39:18.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 22%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Scarlett Hall
0
Reputation points
answered
2026-09-18T00:39:37.51+00:00
AI answer
1 answer
One of the answers was accepted by the question author.
Can the admins of my school-issued device see my Microsoft files if the system is based on Google?
I'm currently using a school-issued device, and I write a lot of fanfiction / short stories. Previously I've been using Google Docs [as it comes pre-installed on my device] with my school-provided Google account; but some of the content I've been writing…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-11T21:11:04.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 56.00000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jay Goodenough
20
Reputation points
accepted
2026-09-14T14:30:48.4233333+00:00
Jay Goodenough
20
Reputation points
2 answers
cannot edit or save my microsoft documents
I own a Microsoft office 2019 software. I have a new MacBook laptop i have uninstalled it on my previous laptop then installed office 2019 on my new laptop. Now i can't edit my office documents. When i purchased my office software last 2019 i…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-14T02:57:31.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jason Celestino
0
Reputation points
answered
2026-09-14T03:13:54.8033333+00:00
EmilyS_726
30,350
Reputation points
Volunteer Moderator
1 answer
Please Help Two of My Microsoft Accounts were Hacked
Hello! I was recently hacked, so I was trying to go through the process of putting all of my files into my OneDrive, and then I wanted to look at them in the search engine, and I tried to use my Gmail Microsoft account to do so. It then said, "…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-14T00:04:23.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Abigail
0
Reputation points
answered
2026-09-14T00:04:40.51+00:00
AI answer
1 answer
Microsoft Account Hacked or Compromised
How to get my sons account back if the guy who took his account has deleted the security info and replaced the gmail with oulook or else. Is it possible to get his account back because it shows his gmail doesnt exist.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-13T16:37:56.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 46%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Ernests Ozols
0
Reputation points
answered
2026-09-13T16:38:11.65+00:00
AI answer
1 answer
Cannot Access hacked account
My microsoft, email, discord got hacked into a little while ago. I set almost everything to Two authenticators a few months later here I am with another account I had never known was logged into. My Microsoft account, specifically the one linked to my…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-05T20:56:57.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 66%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sebastian Cheesman
0
Reputation points
answered
2026-09-05T20:57:17.4833333+00:00
AI answer
2 answers
why does Microsoft Support give ai email instead of a human being and why cant we talk to the high level when we needed their help the most?
My account has been compromised for over a month today is 11/8/2026, and the attacker enabled 2FA. While I understand Microsoft's security policy regarding 2FA recovery locks, the issue is how support handles these cases: Misleading Reassurance: Live…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
1 answer
Blocked from Submitting Support Ticket: AADSTS16000 & "No Access Permission" Errors when Requesting Azure for Students Manual Verification
Dear Microsoft Azure Support Team, I am a full-time university student in China and I am trying to apply for the Azure for Students subscription ($100 credit, no credit card required). I am currently completely blocked by both the verification process…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-02T07:27:10.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 32%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rezero
0
Reputation points
edited the question
2026-09-05T07:34:28.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 83%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Ravi Varma Mudduluru
12,625
Reputation points Microsoft External Staff
Moderator
2 answers
How can I download all my users with the smtp information
I need to download all my current users in Azure with SMTP information
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-02T18:52:40.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kilburn, Stephanie (CO)
0
Reputation points
edited the question
2026-09-05T07:32:33.26+00:00
Ravi Varma Mudduluru
12,625
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to sign in to Azure with my personal 365 account with MFA issue unable to be resolved by Business data protection team
I have an azure tenant links to my 365 personal account. From this year, I am unable to sign in to Azure due to MFA issue. Account affected: (personal admin) Issue: The sign-in page asks me to verify using Microsoft Authenticator. The available options…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-09-03T00:50:00.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 95%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LindaL
0
Reputation points
edited the question
2026-09-05T07:21:34.6333333+00:00
Ravi Varma Mudduluru
12,625
Reputation points Microsoft External Staff
Moderator
1 answer
unlink my School Microsoft account from my personal microsoft
My personal Microsoft account is still linked to my JCTC school tenant through an identity token created during Amazon student verification. I need a tenant unlink and identity purge.
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-08-28T16:51:51.84+00:00
Michael Thedford
0
Reputation points
commented
2026-09-02T01:13:06.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
1,150
Reputation points
0 answers
Zhakowane konto Microsoft (Minecraft) – eskalacja do wyższego wsparcia (Poziom 2). Jakie są szanse?
Cześć, dzielę się swoją sytuacją i chciałem zapytać, czy ktoś z Was miał podobny przypadek. Około 20 dni temu haker włamał się na moje konto Microsoft i ukradł Minecrafta. Od razu zmienił główny adres e-mail, region i wszystkie zabezpieczenia. Przez…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,552 questions
asked
2026-08-31T04:47:33.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Daniel Malski
0
Reputation points
edited the question
2026-08-31T06:05:50.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
6,910
Reputation points
Volunteer Moderator