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Billing issue - two MS365 premium cancelled, only one refunded.

Hi, I have MS 365 family. On 11 Nov. 26, I purchased MS365 Premium and accidentally purchased twice. Today 12 Nov, I cancelled the subscription and that 738DNZ will be refunded. Unfortunately, I received only one refund. Now I have no MS365, can you…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T22:17:49.9533333+00:00
Linda 0 Reputation points
answered 2026-11-11T23:15:02.0266667+00:00
EmilyS726 279.7K Reputation points Independent Advisor
1 answer

how to unblock roblox

how do we unblock roblox in the schools chrome book acount

Windows for home | Other | Gaming
asked 2026-08-14T17:18:17.2733333+00:00
Martinez, Courtlyn 5 Reputation points
commented 2026-11-11T23:10:56.82+00:00
Evan Al Hasan 0 Reputation points
3 answers One of the answers was accepted by the question author.

On how many computers can I install my benefits from this program?

On how many computers can I install my benefits from this program?

Developer technologies | Visual Studio | Setup
asked 2026-11-07T17:35:39.48+00:00
Mark Jacob 20 Reputation points
accepted 2026-11-11T23:10:23.01+00:00
Mark Jacob 20 Reputation points
3 answers

How do I move a field to the left or right

I want a field to be in a different place from left to right. How do I move it.

Microsoft 365 and Office | Access | For home | Windows
asked 2026-11-10T20:15:12.2666667+00:00
Dan Roach 0 Reputation points
commented 2026-11-11T23:09:19.2433333+00:00
Chris-D 2,700 Reputation points Independent Advisor
0 answers

PostgreSQL flexible server stuck in Updating for a week after scale, cannot delete (private endpoint deadlock) - still billed

An Azure Database for PostgreSQL flexible server in Norway East has been stuck in provisioning state "Updating" since 2026-11-04 09:54 UTC, after a compute scale from General Purpose Standard_D2ds_v5 to Burstable Standard_B1ms. The scale…

Azure Database for PostgreSQL
asked 2026-11-11T23:07:46.29+00:00
jakob-3338 0 Reputation points
2 answers

CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED

CANNOT ACCESS SUBSCRIPTIONS - NOT AUTHORIZED [Moderator note: personally identifiable Information removed]@MAINEAA.ORG IS THE ACCOUNT THAT PAYS THE BILLS BUT CANNOT ACCESS INVOICES MICROSOFT 365 AND OFFICE

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T20:51:22.59+00:00
P76A28Treasurer 0 Reputation points
edited the question 2026-11-11T23:05:45.4266667+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 26H2 KB5132061 fails with 0x800f0993 — ftpsvc.dll hydration failure

System: Windows 11 Pro 26H2, OS Build 26300.9818 Failed update: KB5132061 (November 2026 Security Update), target build 26300.9974 Error: 0x800f0993 The November 2026 cumulative security update repeatedly fails during installation. The update downloads…

Windows for home | Windows 11 | Windows update
asked 2026-11-11T07:42:57.6766667+00:00
Marc de Jong 0 Reputation points
commented 2026-11-11T23:02:47.8066667+00:00
Marc de Jong 0 Reputation points
2 answers

Can't get into outlook

UTC Date: 2026-11-11T21:35:39.142Z Client Id: Session Id: Client Version: 20261030007.20 BootResult: fail Back Filled Errors: None err: Microsoft.Exchange.Data.Directory.ADTransientException esrc: StartupData et: ServerError estack: Error: 500 at…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-11T21:36:31+00:00
James Thompson 0 Reputation points
answered 2026-11-11T22:57:15.32+00:00
Deogratias 95 Reputation points Independent Advisor
1 answer

How to delete a VM and attached resources

Hello, I recently changed my VM to a faster version and want to delete the old VM. I followed the steps on this webpage but am unable to find and delete the old VM. If anyone could help guide me to deleting the old VM because I am being charged monthly…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,475 questions
asked 2026-11-11T16:14:08.6533333+00:00
Alex Sabour 0 Reputation points
answered 2026-11-11T22:56:11.4533333+00:00
Allan Solomon Mejia 10,800 Reputation points
0 answers

Locked e mail

can't get email already made recovery email they still want one . unlock my email

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T22:10:46.46+00:00
cr huff 0 Reputation points
commented 2026-11-11T22:47:24.43+00:00
Estrella721 47,875 Reputation points Independent Advisor
3 answers

How to access MS 365 files stored on laptop that show in folder but when trying to open, error says they aren't there

I have a laptop with a MS 365 subscription. I have several Word files stored on laptop but most are on OneDrive. I can see the files in the proper file folders when using File Explorer. However, whenever I click on a file to open it, I get an error…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-11T19:54:18.0966667+00:00
Dena Dahl 0 Reputation points
commented 2026-11-11T22:46:41.4666667+00:00
John Jefferson Doyon 90,835 Reputation points Independent Advisor
2 answers

New Outlook - Can't Open PDFs

Hello, New Outlook appears to be messing up again. I have a user who cannot open shared mailbox PDF attachments. They can open other files. It 'resolved' itself momentarily, and then it stopped working again. I tried the following I found on other…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T22:54:27.1633333+00:00
Sotero Morales Chona 0 Reputation points
commented 2026-11-11T22:44:15.3866667+00:00
Lin V 1,970 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Restrict ChatGPT Outlook access to one user and authorized shared mailboxes

We are evaluating the OpenAI ChatGPT Outlook Email integration with Microsoft 365 and need guidance on restricting its access. We've disabled all 24 email-writing tools and retained seven read-only tools. ChatGPT's permissions configuration now shows…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-05T20:28:23.4466667+00:00
James Bordine 20 Reputation points
commented 2026-11-11T22:42:16.3766667+00:00
James Bordine 20 Reputation points
2 answers

Can I change the font size or character length of OneDrive's file paths?

Hello, A few months ago I began to notice a change in the font size used in the file path for OneDrive. I first noticed this change on a personal laptop, then on work desktops, and finally on my personal home desktop. The font size used for file paths…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-11-11T21:58:41.8833333+00:00
Matteo 0 Reputation points
answered 2026-11-11T22:40:44.3966667+00:00
Ryan-N 16,950 Reputation points Microsoft External Staff Moderator
1 answer

how to fix computer restarted unexpectedly or encountered error. Windows installation can not prooceed

how to fix computer restarted unexpectedly or encountered error. Windows installation can not prooceed

Windows for home | Windows 11 | Install and upgrade
asked 2026-11-11T22:00:17.3466667+00:00
GLENN QUINN 0 Reputation points
answered 2026-11-11T22:38:39.92+00:00
Igor Leyko 112.6K Reputation points Independent Advisor
1 answer

VPN Gateway (VpnGw1AZ): ~300 s periodic data-path stalls on S2S tunnel, follows active instance, no log entries

Title: VPN Gateway (VpnGw1AZ): ~300 s periodic data-path stalls on S2S tunnel, follows active instance, no log entries Problem On a site-to-site IPsec VPN, traffic through the tunnel stalls for 100 to 400 ms about every 300 seconds (measured interval…

Azure VPN Gateway
Azure VPN Gateway

An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.

2,208 questions
asked 2026-11-11T18:52:01.3+00:00
Francis Morissette 0 Reputation points
answered 2026-11-11T22:34:34.73+00:00
Allan Solomon Mejia 10,800 Reputation points
1 answer

My account has been compromised. Recovered it, but a auto-forward rule keeps appearing

My account has been compromised. I have recovered it, reset the password, put 2FA in place and remove all devices with access rights. However, an autoforward rule keeps appearing. Everytime I delete the rule or deactivate it, another rule is created

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T21:49:27.83+00:00
RH 0 Reputation points
answered 2026-11-11T22:31:50.2766667+00:00
EmilyS726 279.7K Reputation points Independent Advisor
1 answer

how can I get the activation code for a copy of windows 11 pro that I purchased that is in my windows account?

I purchased a copy of Windows 11 Pro and never got the email with the activation code. How can I get the activation code for a copy of windows 11 pro that I purchased that is in my windows account? What do I have to do to get a refund if Microsoft will…

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-11T21:57:47.54+00:00
James Marks 0 Reputation points
answered 2026-11-11T22:31:05.4233333+00:00
Igor Leyko 112.6K Reputation points Independent Advisor
2 answers

Sound works but Mic does not work

My mic does not work. Also, my bluetooth ear buds do not work

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-11-10T21:39:32.7933333+00:00
Kyle frazier 0 Reputation points
commented 2026-11-11T22:29:40.9066667+00:00
Ruby Nguyen 3,735 Reputation points Independent Advisor
2 answers

I want to share microsoft form results via excel with a group

I want to share results from a Microsoft Form with a group/team mates so they can download the Excel file. I do not want them to have access to edit or modify the actual form. How do I do this?

Microsoft Teams | Microsoft Teams for business | Files | Find and share files
asked 2026-11-10T17:49:54.67+00:00
Russell, Adrina A 0 Reputation points
commented 2026-11-11T22:29:27.2866667+00:00
Ruby Nguyen 3,735 Reputation points Independent Advisor