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KB5132061 (26200.9974) causes repeated BSOD 0x3B in Registry process ~8-11 min after boot

After installing 2026-11 security update KB5132061 (OS build 26200.9974), the PC crashed 8 times in one day with SYSTEM_SERVICE_EXCEPTION (0x3B, c0000005). Process context: Registry (every time) Faulting address: ntoskrnl.exe+0xbd2753 / +0xbd2734…

Windows for home | Windows 11 | Windows update
asked 2026-11-12T17:23:39.0033333+00:00
HM 0 Reputation points
edited an answer 2026-11-12T18:20:45.9833333+00:00
HM 0 Reputation points
1 answer

I need to personally speak to arepresentative

What do I do to speak to a representative in regards to my issue? and everything i try do do on line has not helped me with this issue

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-12T18:18:24.2133333+00:00
lorraine vien 0 Reputation points
answered 2026-11-12T18:19:34.3366667+00:00

AI answer

2 answers

New Outlook - Can't Open PDFs

Hello, New Outlook appears to be messing up again. I have a user who cannot open shared mailbox PDF attachments. They can open other files. It 'resolved' itself momentarily, and then it stopped working again. I tried the following I found on other…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T22:54:27.1633333+00:00
Sotero Morales Chona 0 Reputation points
commented 2026-11-12T18:15:43.9733333+00:00
Lin V 1,970 Reputation points Independent Advisor
2 answers

My Copilot appears to have stopped working

My Copilot appears to have stopped working. All I get is the message "I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit." what can I do?

Microsoft Copilot | Other
asked 2026-09-17T17:27:53.04+00:00
David Marshall 5 Reputation points
commented 2026-11-12T18:10:25.0733333+00:00
Joppadoni 1 0 Reputation points
2 answers

Expired Payment Method

I have a payment method on my account that expired years ago. I've since added a new payment method but am unable to remove the old credit card. Can I get assistance removing that card from my account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-12T21:02:48.4366667+00:00
1Gamble0 0 Reputation points
commented 2026-11-12T18:09:06.23+00:00
lorraine vien 0 Reputation points
1 answer

Windows update failed. Cannot boot up the computer.

My wife's surface pro 3 did a windows 11 update last night, and now it will not not boot up. Error code changes, but currently 0XC0000001. I created a recovery usb, booted from the usb and chose to repair windows, but it just goes into a loop. We…

Windows for home | Windows 11 | Windows update
asked 2026-11-12T18:05:25.68+00:00
Steve Barker 0 Reputation points
answered 2026-11-12T18:07:42.8066667+00:00

AI answer

2 answers

refunding and canceling a subscription

hello, I recently refunded my subscription before the date. It was expired on exactly 48 hours before or more. and it was saying to contact support so I wanted to make sure if my refund is going through to my original payment method like it said it was,…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T17:30:51.1066667+00:00
possibly gay Charlie 0 Reputation points
answered 2026-11-12T18:07:25.0466667+00:00
DaveM121 947.9K Reputation points Independent Advisor
2 answers

How do I stop the Permission Popup for Microsoft Family Safety?

This have been a major issue I've been having for more than a year. The "Ask for Permission" popup has been restricting me from using certain apps from the microsoft store. Here's an example: I have tried multiple methods of trying to turn this…

Windows for home | Windows 11 | Family and online safety
asked 2026-05-23T21:50:26.3666667+00:00
Dibb3r 0 Reputation points
commented 2026-11-12T18:07:12.09+00:00
Brad Heffernan 0 Reputation points
1 answer

Unable to Run C Programs in VS Code Due to Windows Application Control Policy

Title: Application Control is blocking MinGW GCC-generated executable files in VS Code on Windows 11 Hello Microsoft Support Team, I am a student learning C programming using Visual Studio Code on my personal Windows laptop. I am facing an issue while…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-09T11:54:32.72+00:00
Vishal Varma 10 Reputation points
commented 2026-11-12T18:06:53.1866667+00:00
Ansh Tiwari 0 Reputation points
2 answers One of the answers was accepted by the question author.

Microsoft Account Privacy

When I try to access my Microsoft Account Privacy, the screen continually rapidly reloads, and I am unable to view or act on any part of the page.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-10T17:42:56.8866667+00:00
JohnWobensmith-7647 0 Reputation points
accepted 2026-11-12T18:06:28.7366667+00:00
JohnWobensmith-7647 0 Reputation points
2 answers

Request to merge two personal Microsoft Learn / certification profiles (cannot link second personal account)

Hello, I have two Microsoft Learn profiles, each linked to a different personal Microsoft account, and I would like them merged into one. Account I want to KEEP: ******@gmail.com Account to merge into it: ******@gmail.com When I try Settings > Account…

Community Center | Not monitored
asked 2026-11-12T14:58:07.6233333+00:00
Manohara N 0 Reputation points
answered 2026-11-12T18:06:00.8066667+00:00
Julian Sharp 48,061 Reputation points
2 answers

Locked Azure Subscription Invoices

I have 2 AZURE SUBSCRITPTION billing invoices that are in 'Locked' status. I want to pay them so that my account can be unlocked. I tried to create a ticket but the system does not allow me to do so. I need help asap to resolve this so I can use my azure…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-11-10T21:47:55.52+00:00
Edgar Ngotho 0 Reputation points
commented 2026-11-12T18:05:45.34+00:00
TP 165.5K Reputation points Volunteer Moderator
2 answers

can't view Outlook calendar invitations

Outlook Calendar not showing invitations received, either from other Outlook or Gmail accounts.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T00:56:55.2466667+00:00
Abbas Dhalla 0 Reputation points
commented 2026-11-12T18:05:22.9233333+00:00
Abbas Dhalla 0 Reputation points
2 answers

Certificates not showing after name change - profile merge request

Hello Microsoft Credentials Support, I hold three Microsoft certifications across two Learn profiles. The older profile is under “Mohd Riyan Uddin,” and my current profile is under “Mohammad Riyan.” I would like all of my certifications under one profile…

Community Center | Not monitored
asked 2026-11-12T11:39:44.5366667+00:00
Mohammad Riyan 0 Reputation points
answered 2026-11-12T18:04:27.33+00:00
Julian Sharp 48,061 Reputation points
2 answers

New Outlook Scheduler Does Not Load Calendars

New Outlook scheduling assistant is not usable. More than half of the time it does not load calendars for me and I either have to ask someone else to reschedule meetings for me (humiliating) or scroll through every attendees calendar manually to find a…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-03-16T13:57:21.51+00:00
Megan 10 Reputation points
commented 2026-11-12T18:00:11.3066667+00:00
Devon 0 Reputation points
2 answers

Missing Exchange contacts on iPhone

During a routine iPhone IOS update, the contacts in Exchange vanished. How can I retrieve the Exchange contacts on the iPhone?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,486 questions
asked 2026-11-12T17:28:27.52+00:00
Christine Crowley 0 Reputation points
answered 2026-11-12T17:58:16.2433333+00:00
Deogratias 95 Reputation points Independent Advisor
0 answers

Bot Service Channels: Data showing 'Error retrieving bot data' — Portal-side retrieval issue

Problem description I am experiencing an issue where the Azure Portal's Bot Service 'Channels' blade displays 'Error retrieving bot data' for multiple bots. The bots continue to operate normally, but I cannot view or configure their channel settings, and…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,159 questions
asked 2026-11-10T19:07:24.8+00:00
Pete-8982 0 Reputation points
commented 2026-11-12T17:57:07.5566667+00:00
2 answers

PRINT TO PDF DOES NOT WORK

Why did my print to PDF stop working? I cannot open my PDFs, and I cannot print to PDF.

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-12T17:24:13.1233333+00:00
Art Meyers 0 Reputation points
answered 2026-11-12T17:56:43.1433333+00:00
Dio Xavier 298.5K Reputation points Volunteer Moderator
2 answers

How to fix a windows 11 25H2 cumulative update from causing a restart loop

I require assistance with a Windows 11 25H2 cumulative update causing a startup failure requiring Windows Recovery and update removal.

Windows for home | Windows 11 | Windows update
asked 2026-11-12T17:21:53.1033333+00:00
Lora Canary 0 Reputation points
answered 2026-11-12T17:56:31.77+00:00
DaveM121 947.9K Reputation points Independent Advisor
1 answer

WMI Provider Error - Invalid Parameter [0x80041008] or LoadFromSQLServer method error 0x80004005 RRS feed

The error in title is most likely tied to the FQDN certificate and the Kerberos ties to the Server. Server is a Windows 2016 Data Center in AWS. Server was removed from AD then re-added in an attempt to repair the error. If running a backup, the…

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2020-11-18T00:52:10.187+00:00
J Longstreet 41 Reputation points
answered 2026-11-12T17:56:31.34+00:00
Eng_Yehya Omar 0 Reputation points