1,888,760 questions

Sort by: Created
0 answers

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email: ******@smiletheatre.com. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
0 answers

Microsoft Office 2024 product key

I need to transfer a Microsoft Office 2024 Professional Plus from one laptop to anther and I can not find the product key

Microsoft 365 and Office | Other
asked 2026-11-06T18:58:58.64+00:00
Sergiu Fatu 0 Reputation points
1 answer

Senders receiving error message: 550 5.7.1 Message lacks: SPF/DKIM/DMARC Auth Records

People have attempted to email my account and are given an error message - see screen shot below:

Outlook | Web | Outlook.com | Email
asked 2026-11-06T18:58:58.2333333+00:00
Sonja Horn 0 Reputation points
answered 2026-11-06T19:00:17.2233333+00:00

AI answer

1 answer

securityissue, emails not being received; dark web warning received; critical email replies not being accepted

Outlook security issue, critical sent emails not being received; replies are not coming through? dark web warning received; critical email replies not being accepted, no notice or notice on blocks...

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T18:58:33.6566667+00:00
William Piotrowski 0 Reputation points
answered 2026-11-06T18:59:30.7833333+00:00

AI answer

1 answer One of the answers was accepted by the question author.

wont let me donload a game

so this pc wont let me donload fortinite because it say you need to be 13 years old to donload any game but i am 13 years old

Windows for home | Windows 11 | Gaming
asked 2026-11-06T18:55:29.16+00:00
spinn is cutey 0 Reputation points
accepted 2026-11-06T18:59:34.9+00:00
spinn is cutey 0 Reputation points
0 answers

How to fix information lost added to Spreadsheet in microsoft excel?

I cannot find saved information added to my spreadsheets in Microsoft Excel on my MacBookA Air after 7/8/2025 to present date. I had gotten a message a week ago that I was out of memory and to close apps. Since then I have not been able to see the many…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-06T18:53:09.7266667+00:00
Judy Shemtob 0 Reputation points
1 answer

Update your recovery method to keep signing in

I keep getting a pop up saying "update your recovery method to keep signing in"

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T18:52:15.6766667+00:00
Rif Rafson 20 Reputation points
answered 2026-11-06T18:52:55.88+00:00

AI answer

0 answers

Listing hyperlinks to file in a OneDrive folder

I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T18:49:25.4366667+00:00
Leo Lyons 0 Reputation points
1 answer

Web-based Microsoft Planner - labels refuse to change when trying to rename them

Question: How do I reset the labels so they do not revert to the original names that I had selected for them? Issue Details: I edited and renamed the labels for my plan. I now want to rename them. I click on the "pencil" edit icon, delete…

Microsoft Teams | Microsoft Teams for business | Tasks | Other
asked 2026-11-06T18:45:07.43+00:00
Lee, Dianne M. (DOC) 0 Reputation points
answered 2026-11-06T18:45:56.9633333+00:00

AI answer

1 answer

Authenticator app will not allow me to log in on my phone

I need to log into my work account on my phone. When I am prompted to sign in through the authenticator app, it tells me to approve the request in my authenticator app and use the provided number if need be. The odd part is this is all taking place in…

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T18:42:54.6833333+00:00
Brittany Moore 0 Reputation points
answered 2026-11-06T18:43:38.23+00:00

AI answer

0 answers

Pay-As-You-Go sign-up fails at the final step after card and 3-D Secure succeed, and I can't open a support request without a subscription

Hello, I'm trying to add a Pay-As-You-Go subscription to my existing Azure account so I can create a free-tier (F0) Speech resource. The account signs in to the Azure portal and has its directory, but it has no subscription. What happens On 6 November…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,149 questions
asked 2026-11-06T18:41:47.94+00:00
Sonarch 0 Reputation points
0 answers

Skype Credit

Hi, I have been trying to get my credit back that I have on my Skype account how do I go about getting this please?

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-11-06T18:40:53.9866667+00:00
Robin 0 Reputation points
1 answer

my account was hacked

hello my account ******@outlook.com was hacked and now its asking for the email ******@outlook.com and ******@msaccountsafety.com

Windows for home | Windows 11 | Security and privacy
asked 2026-11-06T18:39:45.8133333+00:00
micah rogerson 0 Reputation points
answered 2026-11-06T18:40:18.68+00:00

AI answer

1 answer

My camera is not working. I need it for the work that I do, telehealth.

See the information above. My camera is not working. It says the camera isn't working and won't turn on. There is nothing else for me to say about it. I don't know why.

Windows for home | Windows 10 | Settings
asked 2026-11-06T18:35:23.1766667+00:00
carol washington 0 Reputation points
answered 2026-11-06T18:36:07.35+00:00

AI answer

1 answer

30 day Security Info Replacement Not Working

I've been locked out of my main account for over 45 days now and everything important is linked to that email.  I can't log in to many other things that send verification codes to my Microsoft email because it seems impossible to recover my Microsoft…

Microsoft Security | Microsoft Authenticator
asked 2026-11-06T18:34:37.5133333+00:00
alexbackup 0 Reputation points
answered 2026-11-06T18:35:53.97+00:00

AI answer

1 answer

Not receiving some emails on Outlook Client/Outlook online

For about the past two weeks I have been aware that I am not receiving some emails sent to my .live.co.uk account These are from different people but are all people I regularly correspond with/get mails from. They include Amazon, my wife and my son and…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T18:33:42.3333333+00:00
Tim091 0 Reputation points
edited the question 2026-11-06T18:37:20.17+00:00
Tim091 0 Reputation points
0 answers

How do I create a VM in Azure?

I get the following error, "This size is currently unavailable in eastus for this subscription: NotAvailableForSubscription." What should I do?

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,469 questions
asked 2026-11-06T18:31:45.8833333+00:00
Fred Massa 0 Reputation points
1 answer

brand new computer. i am the ONLY USER. HOW DO I REMOVE PARENT CONTROL?

I CAN NOT REACH MY BANKING INFORMATION DUE TO FAMILY CONTROLS. I AM THE SOLE USER!! THIS IS A PRIVATE COMPUTER. NO PERMISSION TO ANYONE ELSE!! PLEASE ADVISE HOW TO TURN OFF FAMILY CONTROLS!

Windows for home | Windows 11 | Family and online safety
asked 2026-11-06T18:31:35.76+00:00
Lori Pruitt 0 Reputation points
answered 2026-11-06T18:32:04.72+00:00

AI answer

1 answer

How to add a drop down list in a Excel spreadsheet in the title/header columns?

I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…

Microsoft 365 Insider | Excel | Windows
asked 2026-11-06T18:31:08.9866667+00:00
Souris Valley Museum 0 Reputation points
answered 2026-11-06T18:31:23.5166667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

I cannot pin an email as the option is missing.

Hello, I had to ask for Microsoft's help today for my 365 account and BT email. I'm up and running now in classic Outlook. I do not see the 'pin' column even when sorting emails by date. I do not have a settings cogwheel on the right hand top of…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T18:29:41.0366667+00:00
Reg 0 Reputation points
accepted 2026-11-06T18:43:24.02+00:00
Reg 0 Reputation points