Skype Credit

Robin 0 Reputation points
2026-11-06T18:40:53.9866667+00:00

Hi, I have been trying to get my credit back that I have on my Skype account how do I go about getting this please?

Microsoft Teams | Microsoft Teams Free | Calls
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  1. Ruwim.B 7,325 Reputation points Volunteer Moderator
    2026-11-06T19:29:13.6966667+00:00

    Unfortunately, unused Skype credit cannot be refunded. You can still use your available credit to make calls to phone number using the Skype Dial Pad site.

    https://calling.web.skype.com/

    Just be sure to sign in to this site with exactly the same account as you have used with Skype.

    If you credit has been deactivated due to not being used without the last 180 days, then this credit can be reactivated from this site:

    https://calling.web.skype.com/account/credit_reactivation

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  2. Levi Cornwell 500 Reputation points
    2026-11-06T19:21:23.6266667+00:00

    You can check your Skype account's billing page to see if your remaining credit is eligible for a refund. If you can't find a refund option, try contacting Microsoft Support and explain that you want to request a refund of your unused Skype credit. Keep in mind that refund eligibility may depend on your account and purchase details.

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  3. z3rodaycve 80 Reputation points
    2026-11-06T19:15:00.1166667+00:00

    Hi Robin,

    you can request a refund at https://support.microsoft.com/en-us/skype/can-i-get-a-refund-from-skype

    Please mark this question with “Accept answer”, if this helped.

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