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Engage Center API returns HTTP 403 – Personal Microsoft Account Cannot Access Support for Business Workspace

Hello Microsoft Support Team, I am unable to access Microsoft Credentials Support through Microsoft Engage Center. I successfully authenticate using my personal Microsoft account and can select the Support for Business (SFB) workspace. However, the…

System Center Service Manager
asked 2026-11-11T08:56:17.9533333+00:00
Rahim Zulfiqar Ali 0 Reputation points MVP
1 answer

How to fix Copilot in MS Word - Copilot telling me it cant see the text in the document

Following the recent update, not sure if related, MS Word Copilot is no longer able to see the content in the open document. Its advice has been to restart and try again. Having done this a few times without success. This is the message I receive in the…

Microsoft Copilot | Other
asked 2026-11-10T11:57:03.4033333+00:00
Janice Abbs 0 Reputation points
commented 2026-11-11T08:53:43.07+00:00
Janice Abbs 0 Reputation points
1 answer

URGENT – Microsoft 365 Education A1 – Sole Global Administrator Locked Out Due to SMS MFA Failure – Need Official Tenant Recovery Route

Hello Microsoft Support Community, I am the sole Global Administrator of a self-created Microsoft 365 Education tenant with a free Office 365 A1 subscription. I am currently locked out of my tenant because Microsoft requires SMS verification during…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-11T08:45:37.64+00:00
Duong Hoang 0 Reputation points
answered 2026-11-11T08:52:08.5366667+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
0 answers

MSUP - API Print

Hi, I'm configuring a print service that will print using API connection to MSUP, I have successfully printed by configuring API connection with Microsoft Gaph, but I know that in order to print it is required to validate the user connection by…

Microsoft Security | Microsoft Graph
asked 2026-11-11T08:52:02.8266667+00:00
Emanuele De Lauzieres 0 Reputation points
0 answers

Elérhetetlen előfizetés Azure-ban

Korábbi MAPS előfizetéssel használt Azure fiók átalakításra került használatalapú előfizetésre, azonban azóta nem férünk hozzá az erőforrásokhoz, nem tudjuk megszűntetni sem. Havi szinten küldik a számlát. Hogyan lehet ezt a problémát megoldani? Az Azure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,174 questions
asked 2026-11-11T08:42:51.1766667+00:00
MM Max Kft 0 Reputation points
edited the question 2026-11-11T08:47:35.6966667+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
2 answers

Excel isses

Unable to open excel despite asking for repair now.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-11T08:10:28.2833333+00:00
Sasidhar Ravinuthala 0 Reputation points
answered 2026-11-11T08:43:39.8633333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Publisher is not included in Office 365 Personal subscription anymore?

I cannot access to Publisher functionalities that should be enabled by my yearly Personal subscription at Office365. I can see my account logged in in the top right corner, but it says I have no licence! Even if I can normally use the other tools of…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-10T18:08:26.0333333+00:00
Maria Rita 0 Reputation points
edited an answer 2026-11-11T08:43:35.12+00:00
WordWizzard 1,245 Reputation points
1 answer

Front Door WAF policy: How to get logs when "Block by ASN"

I've created a "Front Door WAF policy" which blocks requests by ASN. I can see in the logs, that requests are blocked. Because I want to assess, whether the blocks are correct, I need to see the actual ASN of the blocked requests. So my…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,247 questions
asked 2026-11-11T08:36:12.5466667+00:00
Matthias Müller 0 Reputation points
answered 2026-11-11T08:42:32.6666667+00:00

AI answer

2 answers

OneNote sync fails due to persistent account sign-in hangs (Error Code: 657rx)

I am experiencing a persistent sign-in and synchronization issue with my Microsoft account, which is preventing OneNote from syncing my latest content

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-11-10T18:31:52.1966667+00:00
Eddy 0 Reputation points
commented 2026-11-11T08:42:01.7666667+00:00
Jayden-P 4,305 Reputation points Independent Advisor
1 answer

Az 140 certificate unable to renew

Hi team, I am unable to renew my az 140 certificate, I don't find any option and tried assessment test also but unable to renew it. Could you please extend my certificate renewal?

Community Center | Not monitored
asked 2025-10-31T09:06:17.23+00:00
Mohammad Akmal Shaikh 0 Reputation points
commented 2026-11-11T08:40:41.1433333+00:00
Julian Sharp 47,981 Reputation points
1 answer One of the answers was accepted by the question author.

Class Administrator

A former colleague was a registered Class Administrator using a personal standalone Outlook account to generate Microsoft Learn student achievement codes and tracking URLs via the Courseware Title Plan. I need to transfer this Class Administrator role…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T05:37:19.77+00:00
Mecer Inter-Ed 0 Reputation points
accepted 2026-11-11T08:40:08.63+00:00
Mecer Inter-Ed 0 Reputation points
2 answers One of the answers was accepted by the question author.

How do I get back my Outlook 365 Business Standard email sending privileges?

HERE"S WHAT CAME IN ON REJECTED MESSAGES (my own message follows the cut and pasted rejected messages) --A high-severity alert has been triggered ⚠ User restricted from sending email Severity: ● High Time: 10/28/2026 5:30:00 PM (UTC) Here's what…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-30T19:13:32.0833333+00:00
Charles Chambers 20 Reputation points
recommended 2026-11-11T08:39:56.4566667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Hacked Microsoft account: attacker replaced primary alias and removed my email and phone, recovery form rejects me, need escalation

My personal Microsoft account was hacked. The attacker changed the account's primary alias to their own address, removed my original email and my phone number, and I can no longer sign in. Microsoft sent three security notices to my original email, which…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T08:37:49.23+00:00
he meh 0 Reputation points
answered 2026-11-11T08:38:44.1833333+00:00

AI answer

1 answer

Regarding certification support

can someone help me to reach certification support team look like engement hub is not allowing to create support ticket for personal certification request.

Community Center | Not monitored
asked 2026-11-11T01:15:04+00:00
Amit Kumar Roy 0 Reputation points
edited an answer 2026-11-11T08:38:18.79+00:00
Julian Sharp 47,981 Reputation points
3 answers

windows update blocking ATK from running and charging

After windows update Sept. - Oct 2026 Update renders ATK null service install and puts it into ghost driver

Windows for home | Windows 10 | Windows update
asked 2026-11-09T21:12:02.97+00:00
Richard E Turner Jr 0 Reputation points
answered 2026-11-11T08:37:47.2166667+00:00
Thomas4-N 23,265 Reputation points Microsoft External Staff Moderator
1 answer

Urgent: Former employer deleted my work account – need Azure Administrator Associate certification moved to personal account before Nov 22 expiry

Hello, I earned the Microsoft Certified: Azure Administrator Associate certification in November 2025 using my work account at my previous employer. The certification expires on November 22, 2026, and I want to complete the free renewal assessment before…

Community Center | Not monitored
asked 2026-11-11T07:25:18.8833333+00:00
Rohith Ramagiri 0 Reputation points
answered 2026-11-11T08:35:34.3833333+00:00
Julian Sharp 47,981 Reputation points
2 answers

license to deploy Windows 11 Enterprise LTSC with software assurance

below licenses provide eligibility to deploy Windows 11 Enterprise LTSC with 3 years software assurance? Windows ENTpD Dev UpLSA (AAA-12379) Win Enterprise Device ALng Upgrade SA OLV D 3Y Aq Y1 Ent (KV3-00355) thanks!

Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
asked 2026-11-11T07:04:24.3433333+00:00
Alice 85 Reputation points
answered 2026-11-11T08:34:34.2866667+00:00
Marie Dominique 85 Reputation points Independent Advisor
0 answers

Admin Account Centre Accees

We are Yaba Investment Group (Pty) Ltd. Our Microsoft 365 environment was configured by an external developer. We have access to our business email accounts and the administrator password, but the only Global Administrator account is blocked by MFA…

Microsoft 365 and Office | Other
asked 2026-11-11T08:34:28.5566667+00:00
Kutloano 0 Reputation points
1 answer

Microsoft 365: Locked out of Admin Center, cancellation requested before renewal, but billing continues – Case [Moderator note: personal info removed]

Hello Microsoft Support Team, I am a small business owner in Slovenia, and I am posting here because I have been unable to resolve a serious Microsoft 365 subscription and billing issue for over a month, despite repeated attempts to contact Microsoft…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T04:16:35.54+00:00
Maja Račič 0 Reputation points
answered 2026-11-11T08:32:24.94+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
2 answers

my az104 certificate got expired want to renew it

Hi Team, My az104 certificate got expired could you please allow me to renew it as it is showing expired. this is the second time i have paid for the exam and now again i got missed to renew it

Community Center | Not monitored
asked 2026-11-10T20:53:05.3766667+00:00
Mohammad Akmal Shaikh 0 Reputation points
answered 2026-11-11T08:32:22+00:00
Julian Sharp 47,981 Reputation points