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the payment gateway is refusing the renewal transactions many times despite adding many payment options of different debit cards

after the bank 3d verification the miscrosoft payment is failing to process the payment and says try next time, something went wrong

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T13:05:05.46+00:00
Mansoor Ibrahim 0 Reputation points
answered 2026-11-07T16:27:16.28+00:00
paulr0511 49,750 Reputation points Independent Advisor
1 answer

how do I get rid of the screen about setting up microsoft services

Frequently when I boot my laptop, I get a screen saying "Your're almost done setting up your..." which talks about Microsoft services like "Backing up your files...", "Browse confidently...", "Collaborate in real…

Windows for home | Windows 11 | Settings
asked 2026-11-07T16:10:36.8933333+00:00
ced2 40 Reputation points
answered 2026-11-07T16:26:16.6666667+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
2 answers

my MS account was hacked into

Hello, My MS account was violated last week. Someone got in, then deleted my email, phone #. Then they added their own email and a passkey. I was able to get into my account and delete all of their info. I changed my password and setup 2-step…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-07T16:17:40.91+00:00
Steven Drake 0 Reputation points
answered 2026-11-07T16:22:51.11+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
1 answer

not recieving emails in my outlook accout

I am uable to recieve new emails in my outlook account I hae no ie why

Outlook | Web | Outlook.com | Email
asked 2026-11-07T16:21:16.18+00:00
Sandy Clary 0 Reputation points
answered 2026-11-07T16:22:28.0633333+00:00

AI answer

1 answer

Hierarchical Namespace (HNS) not enabled Azure storage account does not have hierarchical namespace (HNS) enabled.

While creating an external loaction in databricks catalog occurs this errror after correction and setiting accurate path it doesnt solved.

Azure Blob Storage
Azure Blob Storage

An Azure service that stores unstructured data in the cloud as blobs.

3,442 questions
asked 2026-11-06T11:26:49.62+00:00
Vedant Ekale 0 Reputation points
answered 2026-11-07T16:22:21.91+00:00
SHOUMIK CHAKRAVARTY 1,375 Reputation points
2 answers

My display

My Windows display settings were changed, and now my taskbar looks enlarged and my screen colors look lighter than before. My display resolution and scaling are back to their recommended settings, but my PC still doesn't look the way it did originally. I…

Windows for home | Windows 10 | Settings
asked 2026-11-07T15:47:24.33+00:00
Mario Gomez 0 Reputation points
answered 2026-11-07T16:19:18.3933333+00:00
Dio Xavier 298.3K Reputation points Volunteer Moderator
0 answers

MAI-Transcribe-2 via fast transcription: Preview or GA under the DPA, and does data stay in the region?

I run a desktop dictation app for Windows. A user holds a key and speaks, and the app sends the recording to our API. Our API sends it to Azure Speech and pastes the resulting text back into the user's application. Users can dictate anything, so the…

Azure Speech in Foundry Tools
asked 2026-11-07T16:16:49.3633333+00:00
Patryk Wikłacz 0 Reputation points
1 answer

How to fix M365 excel as it is saying to update the product key

Can you assist as I'm not able to open M365 excel since it is giving error showing your software not able to update due to product key.

Microsoft 365 and Office
Microsoft 365 and Office

A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs

3,086 questions
asked 2026-11-07T16:09:43.27+00:00
DEVARAKONDA SUHAAS 0 Reputation points
answered 2026-11-07T16:16:17.0166667+00:00

AI answer

2 answers

Problem after renew my annual subscription

Hi sir After I renew my annual subscription multiple sender emails are not delivered to me and senders are getting bounce email. exact error: 550 5.7.1 message rejected.mmexport1794065811188.jpgScreenshot_20261107_231719_WeChat.jpg

Outlook | Web | Outlook.com | Email
asked 2026-11-07T15:38:23.44+00:00
Vijay Goneri 0 Reputation points
answered 2026-11-07T16:14:27.6033333+00:00
EmilyS726 278.4K Reputation points Independent Advisor
2 answers

Phone link, stopped working,

Trying to reconnect the current phone, and I tried to reset and repair, but it does not look for a phone it finds the current phone and just hangs when it tries to connect them together

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-10-26T16:11:24.2066667+00:00
James Bleecker 0 Reputation points
commented 2026-11-07T16:12:15.82+00:00
M&R A 0 Reputation points
3 answers

can't use kamo vpn on windows 11

Downloaded Kamo vpn and optioned win11 server going to Columbus, Indianapolis or Chicago all come back with error "the remote location was not made because the name of the remote access server did not resolve" this happens when I option vpn…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-11-05T20:46:06.3666667+00:00
Robert Steffen 0 Reputation points
answered 2026-11-07T16:11:49.8966667+00:00
Robert Steffen 0 Reputation points
2 answers One of the answers was accepted by the question author.

Pl-300 Power BI exam reschedule

Hi, I want to know that if i reschedule my exam , can i still use the voucher i used on booking the exam with no extra fee or i have to pay extra or buy another voucher for the rescheduled exam?

Community Center | Not monitored
asked 2026-11-07T09:37:36.82+00:00
Zahra Khan 0 Reputation points
accepted 2026-11-07T16:11:04.6433333+00:00
Zahra Khan 0 Reputation points
1 answer

my pc security

can I get microsoft to check all of my pc security to make sure its up to date

Microsoft Security | Microsoft Defender | Other
asked 2026-11-07T16:10:24.6866667+00:00
jack haight 0 Reputation points
answered 2026-11-07T16:10:59.64+00:00

AI answer

1 answer

I do not have permission to access my OneDrive files when I am logged into OneDrive online

I am logged into my OneDrive online account. When I click on one of my own files, an error message pops up saying that I do not have permission to access that file. How do I fix this? Thanks!

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T16:10:03.23+00:00
Jill Cramer, MD 0 Reputation points
answered 2026-11-07T16:10:55.1666667+00:00

AI answer

2 answers

Personal Azure account locked out after phone migration. Azure MFA still bound to old Authenticator device.

Hi, I previously used Azure with my personal email account (@outlook.com). After switching phones and reinstalling Microsoft Authenticator, I got into my microsoft account and set my MFA back up. All microsoft services work just fine with my…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-07T03:34:47.01+00:00
Whit Matthews 0 Reputation points
answered 2026-11-07T16:09:15.3833333+00:00
Whit Matthews 0 Reputation points
2 answers

After update, hp laptop crashed. Can’t connect to internet,, can’t repair using dism . help Me please!

I’ve spent 2 days troubleshooting with ChatGPT and still can’t get windows to work. Can’t get in safe mode. Can’t boot from external copy. Can’t connect to internet. Can’t do auto repair. I’ve removed the last update, that didn’t fix it. I can’t tell…

Windows for home | Windows 11 | Windows update
asked 2026-11-05T16:08:09.2+00:00
allison2470 0 Reputation points
commented 2026-11-07T16:04:52.4833333+00:00
Neil D 34,740 Reputation points Volunteer Moderator
0 answers

Legal Name Change Request Redirects to Broken Engage Center No Access Error

Hello Microsoft Support, I need to change my legal name on my Microsoft Learn / Certification profile so it matches my government-issued ID before my exam. However, I am completely blocked by a system error loop. Every time I try to submit a support…

Community Center | Not monitored
asked 2026-11-07T15:42:41.6666667+00:00
karthikeyan S 0 Reputation points
edited the question 2026-11-07T16:04:46.0633333+00:00
JuliaMarvin 23,890 Reputation points Volunteer Moderator
1 answer

Other laptops using my Microssoft account

Say 6 years ago I logged onto my laptop (LAP 1) with my newly created Microsoft account. It is still logged in even though I have given that laptop to my partner. I dont have access to that laptop anymore. My partner has a different email address. I…

Microsoft 365 and Office | Access | For home | Windows
asked 2026-11-07T15:22:36.7266667+00:00
Me0166 0 Reputation points
edited an answer 2026-11-07T15:59:22.5666667+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

extended security updates error

I have a Windows 10 computer successfully enrolled in Microsoft's Extended Security Updates (ESU) program. Windows Update repeatedly fails with error 0x80070643. This problem has persisted for months despite extensive troubleshooting, including Windows…

Windows for home | Windows 10 | Extended Security Update (ESU)
asked 2026-11-07T15:54:44.2+00:00
John Hale 0 Reputation points
answered 2026-11-07T15:56:01.4533333+00:00

AI answer

1 answer

Technical Support Request: Random Laptop Restarts (Hypervisor Error 0x20001)

Issue Description: My laptop is experiencing random, sudden restarts under all types of workloads. It shuts down and reboots instantly without warning. This happens during low-intensity tasks like typing in Microsoft Word, watching YouTube videos, or…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-07T15:48:41.4833333+00:00
xnooby 0 Reputation points
answered 2026-11-07T15:49:33.0766667+00:00

AI answer