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Locked out of my Microsoft Account

Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T16:25:13.44+00:00
Victor Chardonnens 0 Reputation points
answered 2026-11-08T17:14:05.07+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
1 answer

Bobux Removed

whyd you remove the 200/100 robux option?? and is there a region where it is available? but why remove it, your like a multi-milion company that just removed the options. i know im a little bit late but still, WHYYY?!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,691 questions
asked 2026-11-08T16:40:29.4+00:00
grinszes gg 0 Reputation points
answered 2026-11-08T17:13:06.0366667+00:00
Ivan B 127K Reputation points Independent Advisor
2 answers

keep getting send/receive error when going to my email

I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T15:35:39.5033333+00:00
Jane Wyman 0 Reputation points
answered 2026-11-08T17:08:01.41+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
3 answers

Outlook does not show "sent" and other folder in gmail

In Outlook, for my gmail account, some of the folders agree with what's in gmail: Inbox, Deleted Items, Junk Email, and folders I created. Other folders, such as "Sent Items" show nothing. How do I get the folders in Outlook to match with those…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-24T21:36:14.9366667+00:00
Sheldon Wolfe 20 Reputation points
edited an answer 2026-11-08T17:07:50.0833333+00:00
Hal Hostetler MVP-Outlook 12,016 Reputation points MVP Volunteer Moderator
2 answers

Excel has stopped working on my iMac. Why

cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T16:28:47.0166667+00:00
FRANK J MECHURA 0 Reputation points
answered 2026-11-08T17:05:06.39+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

One Drive App on iPad , private and business account, one disappeared

I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-11-08T15:36:46.39+00:00
Alexander Rosenkranz 0 Reputation points
edited an answer 2026-11-08T17:01:08.2866667+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
1 answer

league of legends gift card restock

i have collect over 40k points for league of legends gift card. but since june the gift card has gone out of stock. please be completely honest with me will you guys ever restock it?? if so then please give me a date.

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,691 questions
asked 2026-11-08T08:37:08.9633333+00:00
Harshadh cmohan 0 Reputation points
commented 2026-11-08T16:59:37.6866667+00:00
Ivan B 127K Reputation points Independent Advisor
1 answer

how to contact customer service?

Good day, I canceled my subscription due it not giving me what I was looking for., but I still got charged. can someone please contact me about this. regards Bridgette Coetzee Moderator note: personal information removed

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-08T08:47:49.3233333+00:00
Bridgette Coetzee 0 Reputation points
answered 2026-11-08T16:57:31.5766667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

Problemi eliminazione contatti Outlook

Buongiorno, scrivo perchè non riesco a cancellare i contatti da Outlook, mi compare la dicitura "Non è stato possibile eliminare questo contatto", non riesco a risolvere. So che è un problema largamente diffuso.

Outlook | Web | Outlook.com | Contacts
asked 2026-11-01T09:10:00.3633333+00:00
Damiano Fiorini 5 Reputation points
commented 2026-11-08T16:57:08.8933333+00:00
Roberto A 0 Reputation points
2 answers

My account has been hacked and deleted by the hacker or changed username, how could I retrieve my account?

My account has been hacked/stolen then deleted by the hacker or they changed the username, how could I retrieve my account?

Outlook | Web | Outlook.com | Email
asked 2026-03-18T19:14:07.46+00:00
Mohamed El-Sakka 5 Reputation points
edited a comment 2026-11-08T16:52:22.42+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
2 answers

Downgrade my subscription

yesterday i upgrade my account from microsoft 365 business standard (no teams) i wanna back to microsoft 365 business basic (no teams). how i can cancel subscription and back to "business basic". **how i can back to previous plain and refund…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T15:53:40.87+00:00
Thaer Qasem 0 Reputation points
commented 2026-11-08T16:48:44.5066667+00:00
Thaer Qasem 0 Reputation points
1 answer

365 over road my preinstalled office 2024 perpetual licence

"I purchased an HP computer with a preinstalled lifetime Office 2024 license. Later I activated Microsoft 365 Personal using my email. Now Office shows only Microsoft 365 and my Services & Subscriptions page only shows Microsoft 365 Personal. I…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T15:57:50.7266667+00:00
Tyler Wright 0 Reputation points
answered 2026-11-08T16:32:16.7833333+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

Unable to share a MS ToDo list between two personal MS accounts

hello MS, I am having issue sharing a MS ToDo list between two personal MS accounts. we have been able to share in the past and have several shared lists already. However today 8th nov 2026 we are un able to share a new list. both accounts are MS…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-08T10:57:23.1+00:00
Alex Ross 5 Reputation points
commented 2026-11-08T16:23:37.7233333+00:00
EmilyS726 279.1K Reputation points Independent Advisor
2 answers

Verification Codes not being sent

Hello everyone, Ive recently found myself unable to receive any codes sent to my email for a password recovery. This is happening to the account that was previously stolen from me. I couldn’t even use my email as a log-in because my alias was changed. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-08T11:17:04.4833333+00:00
марк момот 10 Reputation points
edited a comment 2026-11-08T16:21:52.5733333+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
2 answers

move files

how to move all my files from one drive to my pc hard drive

Windows for home | Windows 10 | Files, folders, and storage
asked 2026-11-08T15:55:37.9633333+00:00
Ricky Broussard 0 Reputation points
answered 2026-11-08T16:21:44.0466667+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
1 answer

Difference between Create Basic Task and Create Task in Task Scheduler Library

What is the difference between the option for creating a Basic Task and Create a Task in the Actions menu?

Windows for home | Windows 10 | Settings
asked 2026-11-08T16:01:44.54+00:00
Peter Trickey 0 Reputation points
edited an answer 2026-11-08T16:19:08.5033333+00:00
Marcin Policht 112.6K Reputation points MVP Volunteer Moderator
1 answer

Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error

Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…

Microsoft Edge | Profile, sync, and sign in | iOS
asked 2026-11-06T09:44:22.99+00:00
Tien Tran 0 Reputation points
edited a comment 2026-11-08T16:17:52.8133333+00:00
Tien Tran 0 Reputation points
2 answers

I need a confirmation email of a purchase resent

I purchased windows 11 pro and never got the email It shows completed, but no other information

Windows for home | Windows 11 | Accessibility
asked 2025-11-14T16:03:37.56+00:00
Brian Whitehead 0 Reputation points
commented 2026-11-08T16:14:48.2266667+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
1 answer

Outlook calendar and contacts not syncing anymore with Calendar and contacts on my Android phone

I use Outlook classic version on my Windows 11 PC. I use Gmail in my outlook for emails, Outlook People for my contacts and Outlook calendar. On my Galaxy S20 FE I use Gmail app for my emails, the Calendar app and the contacts app that were syncing with…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T16:12:03.6666667+00:00
PauleBollen-9983 0 Reputation points
answered 2026-11-08T16:12:21.9966667+00:00

AI answer

3 answers

Personal Outlook and Teams Unknown User attendee

Hello, My Teams Personal account is signed in using M365 Family subscription email. Every new Teams meeting automatically gains an attendee named "Unknown User" after the meeting is sent. The Unknown User resolves to <PII…

Microsoft 365 and Office | Other
asked 2026-10-29T16:29:59.14+00:00
Vincent Federico 0 Reputation points
commented 2026-11-08T16:08:52.8033333+00:00
Vincent Federico 0 Reputation points