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1 answer One of the answers was accepted by the question author.

I have a new laptop and downloaded the new outlook email and now I am not receiving emails. I also can't send emails. ??

As mentioned above, not receiving emails or sending emails. I have the same network and internet, same email address as my previous laptop. Would the same email address be the problem?? Thanks for any advise.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-17T17:55:19.1266667+00:00
Robert Hauca 20 Reputation points
accepted 2026-10-17T20:35:39.6533333+00:00
Robert Hauca 20 Reputation points
1 answer One of the answers was accepted by the question author.

New CE ignores statistics for LIKE predicates on varchar columns with UTF-8 collations — fixed 9% guess (partially fixed in CE 170, `%x%` still affected, no backport)

SUMMARY For varchar columns using any UTF-8 collation (collation name ending in _UTF8), the modern cardinality estimator (CE model 120 to 160) never consults the histogram or string statistics for LIKE predicates. Every "LIKE 'prefix%'" and…

SQL Server Database Engine
asked 2026-08-21T14:07:13.2433333+00:00
Hubert 20 Reputation points
commented 2026-10-17T20:34:38.23+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
7 answers One of the answers was accepted by the question author.

Windows 11 Home is too slow (Disk usage always at 100%, CPU also high)

I have a Desktop with a 2.9 GHz processor and 8GB of Ram, so well above the minimum specs for Windows 11. My computer has gradually been getting slower with each windows update (computer started on Windows 10), to the point where after an enforced…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-26T22:09:25.3833333+00:00
Rob H 20 Reputation points
answered 2026-10-17T20:02:27.9266667+00:00
Rob H 20 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Entra Workforce Tenant Creation Requires Paid License — Free Test Tenant Options?

Hello Microsoft Entra Support Team and Community, I am developing a multitenant enterprise healthcare SaaS application hosted on Microsoft Azure. I need to validate customer authentication, tenant isolation, role-based authorization, and API access…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-17T06:12:50.48+00:00
accepted 2026-10-17T18:49:44.7966667+00:00
1 answer One of the answers was accepted by the question author.

Unable to Run a Mail Rule (manually) in New Outlook desktop...?

Can anyone explain why I cannot Run this Mail Rule manually in New Outlook desktop ('Run rule now' is greyed out (unavailable))? I have been in Contact with Support because the Automatic Filtering in New Outlook prevents most of my Rules running…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-16T09:43:35.39+00:00
DJBlake-1561 70 Reputation points
commented 2026-10-17T18:48:07.1033333+00:00
Hornblower409 19,160 Reputation points
1 answer

Office 2019

I have installed Office 2019 on Macbook Air but while starting, it says that Microsoft Excel or Word is not activated. I tried many times but it says product key already used whereas I have opened the box and installed the product key by myself. Tried to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-17T09:13:06.19+00:00
Adam Barai 0 Reputation points
recommended 2026-10-17T18:01:25.8466667+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers One of the answers was accepted by the question author.

No longer receiving emails after evite phishing scam

The title sums it up. Got hacked by an evite phishing scam. Changed my password. Now no emails are coming in. Only junk emails

Outlook | Web | Outlook.com | Email
asked 2026-10-17T15:46:40.0533333+00:00
tim rocha 20 Reputation points
accepted 2026-10-17T17:28:36.1666667+00:00
tim rocha 20 Reputation points
1 answer One of the answers was accepted by the question author.

Old Outlook threads that should probably be locked

In my opinion, these questions are attracting new post from users that would be better served by starting a new question. If you agree, I suggest that they be locked. Checked for Already Locked 2026-10-17 16:37…

Community Center | Discuss the Q&A site | Other feedback
asked 2026-10-17T16:39:31.71+00:00
Hornblower409 19,160 Reputation points
accepted 2026-10-17T17:07:42.18+00:00
Hornblower409 19,160 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Authenticator

How does Microsoft Authenticator work on a desktop PC?

Microsoft Security | Microsoft Authenticator
asked 2026-10-17T16:53:15.7133333+00:00
Mike and Emily Gorman 20 Reputation points
accepted 2026-10-17T16:58:45.66+00:00
Mike and Emily Gorman 20 Reputation points
2 answers

horizontal scroll bar issue

when i minimize a word doc, the bottom horizontal scroll bar disappears. the option to keep the scroll bar is already checked in advanced options. what more can I do to keep the scroll bar visible?

Microsoft 365 and Office | Word | For business | Windows
asked 2026-09-11T21:07:33.9566667+00:00
Toon, Roxanne@CDPH 0 Reputation points
commented 2026-10-17T15:47:26.79+00:00
Charles Kenyon 172K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

BSOD 0x000000C2 (BAD_POOL_CALLER, Arg1 0x99) in msiscsi.sys after installing KB5126657 — triggered by ANY iSCSI activity (no mount required)

Environment: Windows 10 21H2 (ESU), OS build 19044.7807 after KB5126657 (October 13, 2026) msiscsi.sys version 10.0.19041.7802 (delivered by this update, verified in the package payload) Symptoms: Shortly after boot (observed ~71 seconds) or whenever…

Windows for business | Windows Client for IT Pros | Devices and deployment | Install Windows updates, features, or roles
asked 2026-10-16T10:46:22.69+00:00
YuDong 20 Reputation points
commented 2026-10-17T14:56:57.7466667+00:00
YuDong 20 Reputation points
1 answer One of the answers was accepted by the question author.

How do I TURN OFF OneDrive

My computer says I need to turn OneDrive OFF so that it can be updated. How do I turn it OFF? Not uninstall it.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-17T14:43:03.79+00:00
Ron B 20 Reputation points
accepted 2026-10-17T14:44:35.0433333+00:00
Ron B 20 Reputation points
3 answers

i am using windows 11 ver 25H2 and settings will not start

settings will not start. I have tried numerous so-called fixes I found online to no avail.

Windows for home | Windows 11 | Settings
asked 2026-10-05T15:04:37.1666667+00:00
Donald Manferdini 0 Reputation points
recommended 2026-10-17T13:07:22.1566667+00:00
Neil D 34,920 Reputation points Volunteer Moderator
3 answers One of the answers was accepted by the question author.

Excel files on onedrive have reverted to versions created months ago

Two strange events with Excel this week: The android version has lost all the files I had pinned. I re-pinned them yesterday and they have been lost again. More worrying, an of Excel spreadsheet that I have been updating on a daily basis for the last…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2025-07-31T09:46:23.1433333+00:00
Laurence Edge 25 Reputation points
commented 2026-10-17T12:07:34.9566667+00:00
J C Lopez 0 Reputation points
1 answer

SQL Server connect error with SSL Cert

Hello, I get this error when logging in to an SQL Server instance: ssl provider error 0 an existing connection was forcibly closed by the remote host error 10054 That happened after I added a certificate to that instance. The same certificate works…

SQL Server Database Engine
asked 2026-10-14T13:28:50.75+00:00
David Spenner 5 Reputation points
recommended 2026-10-17T10:42:50.32+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Keyboard Backlight not working

Keyboard Backlight not working please will you help me to get it to work

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-17T10:28:42.2+00:00
felicity woodland 20 Reputation points
commented 2026-10-17T10:30:40.78+00:00
felicity woodland 20 Reputation points
1 answer One of the answers was accepted by the question author.

Unable to deploye Virtual Network for M365 Cloud PC in trial tenant

Hi, I am trying to create azure vnet which I will be using to create provisioning policy for Azure Network connected (ANC) for M365 cloud PC. Its a 1 month E3 free trial. But when I do its throwing policy . I checked it but there are no Azure policies on…

Windows for business | Windows 365 Enterprise
asked 2026-09-20T05:13:48.2633333+00:00
Rajesh Swarnkar 1,281 Reputation points
accepted 2026-10-17T10:04:41.8066667+00:00
Rajesh Swarnkar 1,281 Reputation points
2 answers One of the answers was accepted by the question author.

Locked out of my Business Account

Hello, I am locked out of my Microsoft 365 business account due to the authenticator app on my phone failing and no longer set up with the business account. I have called the support number four times and cannot make it past the AI support chat bot to…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T15:47:07.39+00:00
Jason Nelson 25 Reputation points
commented 2026-10-17T08:50:22.56+00:00
Emad Shehada 0 Reputation points
1 answer One of the answers was accepted by the question author.

Person Vue Problem

Hello, I was scheduled to take the SC-300 exam, but my proctor revoked the session during check-in because my last name was accidentally duplicated on my Learn profile. The proctor instructed me to correct the name and reschedule within a 4-hour…

Community Center | Not monitored
asked 2026-10-17T08:34:01.9533333+00:00
Mihai Mazilu 20 Reputation points
accepted 2026-10-17T08:37:07.9666667+00:00
Mihai Mazilu 20 Reputation points
1 answer

Xbox 360 profile download fails with 8015190A after deleting profile – connection test passes

Hi, my Xbox 360 (original model, 2009) was signing in to Xbox Live normally, then suddenly stopped working. To fix it I deleted my profile from the console and tried to download it again, but the download always fails at the authentication step with…

Windows for home | Other | Gaming
asked 2026-10-10T00:05:17.1433333+00:00
치영 송 5 Reputation points
recommended 2026-10-17T08:30:16.2966667+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator