588 questions
0 answers
[29704.1000] 32-bit (WOW64) apps cannot open camera: FrameServer / mfsensorgroup DLLs missing from SysWOW64
系统版本 Windows 11 Insider 29704.1000（Experimental / Future Platforms，2026-11-06 推送）。所有 32 位桌面程序无法调用摄像头，64 位程序正常。排查发现 C:\Windows\SysWOW64 缺少 FrameServer.dll、FrameServerClient.dll、FrameServerCore.dll、FrameServerMonitor.dll、mfsensorgroup.dll，而 System32…
Windows Insider program | Apps on Insider preview
asked
2026-11-07T13:05:04.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 98%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
玉成 周
0
Reputation points
edited the question
2026-11-07T18:31:19.92+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
0 answers
I am not receiving certain emails on my msn.com email account
In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
asked
2026-11-07T17:45:16.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Steven Lim
0
Reputation points
asked
2026-11-07T17:45:16.92+00:00
Steven Lim
0
Reputation points
0 answers
Excel not opening in Microsoft Office Professional 2007.
Excel will open, but only after several tries or waiting a long period for it to open. I uninstalled and reinstalled my M.O.P. 2007 from my CD and Excel was opening fine after a clean install. Several days later the Excel was having problems opening…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,097 questions
0 answers
tôi đã bị hack vào tài khoản
Tôi bị hack vào tài khoản microsoft và bị đổi hết thông tin như email và mật khẩu giờ tôi cần làm gì để lấy lại Tôi đã gửi 3 ảnh này để chứng minh tài khoản này là của tôi đã bị hack, tài khoản bị hack là: ******@gmail.com nếu có thông tin gì hãy gửi…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 71%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
0 answers
HEIC to JPEG App Not Working
HEIC to JPEG app purchased on the Microsoft store (order # 6552002540, 01/31/2025) will momentarily open and then close. This started to happen after the latest update to the app. I attempted to fix the problem fixing, resetting and deleting and…
Windows for home | Windows 11 | Apps
2,477 questions
asked
2026-11-07T17:35:33.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Silverwise
0
Reputation points
asked
2026-11-07T17:35:33.28+00:00
Thomas Silverwise
0
Reputation points
0 answers
Microsoft 365 Global Administrator locked out – Error 399287
Hello, I am the only Global Administrator of my Microsoft 365 Business tenant. I am completely locked out of my administrator account because Microsoft blocks my SMS verification. I receive error code 399287 (BadReputation) before an SMS is even…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,824 questions
asked
2026-11-07T16:32:05.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Π. Ε. ΚΕΣΙΣΤΟΡΝΟΥ ΟΕ
0
Reputation points
edited the question
2026-11-07T17:32:39.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
0 answers
How to speak with a human regarding MSN Partner Hub?
I need to speak with a real person about my MSN Partner Hub Brand. I have already emailed 3 times, and all I get are generic email responses, not answers to my questions.
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,747 questions
asked
2026-11-07T16:58:35.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 30%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Renata M Barnes
0
Reputation points
asked
2026-11-07T16:58:35.2233333+00:00
Renata M Barnes
0
Reputation points
0 answers
non riesco ad accedere al mio profilo aiendale
buongiorno, non riesco ad accedere in alcun modo al mio account [Nota del moderatore: Informazioni di identificazione personale rimosse]@bellentani1911.onmicrosoft.com mi chiede un codice di authenticator, ma non arriva alcuna notifica e non mi crea…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,226 questions
asked
2026-11-07T15:55:41.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 96%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Daniela Corghi
0
Reputation points
edited the question
2026-11-07T16:11:46.6666667+00:00
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator
0 answers
URGENT: Azure Government GCC High tenant admin lockout - AADSTS53000 - Data Protection assistance needed
I am the authorized administrator of a Microsoft 365 GCC High / Azure Government environment. We are experiencing a complete administrator lockout following security configuration changes. Current conditions: Azure Government portal authentication is…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,462 questions
asked
2026-11-07T15:50:46.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.99999999999999%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Scott Larkin
0
Reputation points
commented
2026-11-07T15:58:41.6866667+00:00
Scott Larkin
0
Reputation points
0 answers
Cant redeem gamepass on my pc
I cant redeem my gampass on my laptop thats included with my device, when i try it just says try that again and says something happened on your end.
Windows for home | Windows 11 | Apps
2,477 questions
asked
2026-11-07T15:41:56.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 27%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Myles Ravenscroft
0
Reputation points
asked
2026-11-07T15:41:56.41+00:00
Myles Ravenscroft
0
Reputation points
0 answers
Azure VPN Gateway IKEv2 Certificate Authentication – User Group Selection Can Be Manipulated Through macOS Local ID
Environment: Azure VPN Gateway Point-to-Site VPN IKEv2 Certificate Authentication macOS native IKEv2 VPN client Issue Description: We discovered unexpected behavior when using certificate-based IKEv2 authentication with Azure VPN Gateway User…
Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
2,206 questions
asked
2026-11-07T12:49:49.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 24%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
snapshot560
0
Reputation points
0 answers
Artifact Signing Public Trust verification opens the wrong Entra tenant
Our organization’s identity validation is stuck in Action Required. The verification link shows “You need permission” because it signs the applicant into Microsoft Accounts, even though the same user can access the Azure resource and has the Artifact…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,697 questions
asked
2026-11-06T23:35:29.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 9%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Antonio Álvarez
0
Reputation points
commented
2026-11-07T14:31:14.9866667+00:00
Hemant Bharadwaj
360
Reputation points Microsoft Employee
0 answers
The `ProcessedPages` metric is missing from Azure Monitor for my Document Intelligence F0 resource, and the Azure Portal shows "Error retrieving data." The quota API also reports zero usage despite processed documents.
Azure Document Intelligence F0 – ProcessedPages metric missing and quota usage reporting 0 Hello, I am using an Azure AI Document Intelligence resource with the following configuration: Service: Azure AI Document Intelligence SKU: F0 (Free Tier) Region:…
Azure Document Intelligence in Foundry Tools
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,496 questions
asked
2026-10-08T08:56:49.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 6%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
zeynep ay
0
Reputation points
commented
2026-11-07T14:30:43.03+00:00
Hemant Bharadwaj
360
Reputation points Microsoft Employee
0 answers
Azure App Service: "Cannot find Subscription with name" when creating Microsoft.Web/serverfarms (Linux)
I am trying to create an App Service Plan (Linux) for a .NET 10 API, and creation fails with the same error in both the Azure Portal and Azure CLI. Error: text Cannot find Subscription with name <subscription-id>. Environment: Subscription state:…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,140 questions
asked
2026-11-07T01:29:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kevin Pomerantz
0
Reputation points
commented
2026-11-07T14:28:35.5466667+00:00
Hemant Bharadwaj
360
Reputation points Microsoft Employee
0 answers
can't connect Apple iphone to my Computer
i want to chat on call because i can't understand english
Windows for home | Windows 11 | Connect Phone and PC
1,459 questions
asked
2026-11-07T14:27:13.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 97%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
Naresh Kumar
0
Reputation points
0 answers
Tôi đăng ký gói cá nhân 1 tháng của microsoft 365 và đã trả tiền nhưng có ba khoản phí nhỏ khác nằm ngoài số tiền tôi phải thanh toán và đã bị trừ bởi microsoft. Đây có phải lỗi không, tôi cần câu trả lời
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 86%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
0 answers
My email got changed and into something else that i do not recognize.
Hello, i would like to reopen this case of mine. I have not yet replied to the follow up email because i got busy with work and now i am free to do anything to prove my proof of ownership of this account. please reply to me as soon as possible. i cannot…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,619 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 24%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
0 answers
I am being blocked for Usage: "Image can't be generated due to Microsoft's code of conduct"
I have blurry family photos that I am trying to fix with Copilot. Before today, September 8, 2026, I successfully regenerated photos with improved quality. Today, a new version of Copilot was automatically installed on my computer, and now all my…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,857 questions
asked
2026-09-09T04:49:37.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 86%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
David Martin
5
Reputation points
0 answers
Partner Center tax profile: Indonesian NPWP field accepts only 15 digits, but individual NPWP is now 16 digits
I'm an individual developer in Indonesia setting up the payout and tax profile in Partner Center (Microsoft Store / Windows apps program). Since 2024, an individual's NPWP (Indonesian tax ID) is their 16-digit NIK. My NPWP was issued in 2026 and only has…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,747 questions
asked
2026-11-07T10:45:16.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Andrea Micola Azwir
0
Reputation points
asked
2026-11-07T10:45:16.5133333+00:00
Andrea Micola Azwir
0
Reputation points
0 answers
Artifact Signing Public Trust verification link redirects to noPermission
Hello Microsoft Artifact Signing team, I am setting up Artifact Signing Public Trust to sign a commercial Windows application. The existing organization identity validation is marked “Action Required.” I completed the representative identity verification…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,697 questions
asked
2026-11-07T10:36:05.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 65%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SurriorTec
0
Reputation points
asked
2026-11-07T10:36:05.0366667+00:00
SurriorTec
0
Reputation points