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2 answers

I am not able to install Microsoft 365, after purchasing and clicking the setup file

I have tried repeated times, including turning off my antivirus software. When I clean on the setup file, it starts to download the program, and runs for 5-10 minutes, but then stops and give an error code, such as 0-2031 (17004)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T14:06:31.41+00:00
Michael Murray 0 Reputation points
answered 2026-11-07T14:45:37.1066667+00:00
Ivan B 126.9K Reputation points Independent Advisor
0 answers

Email from custom domain on outlook.com to other outlook.com addresses failing

As per the title, if I send messages to other users in my domain, it fails with "Message rejected: Message lacks SPF/DKIM/DMARC Auth Records". I've had this issue pop up today on my custom domain (schan.ca) hosted on outlook.com (this is not an…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T14:43:04.79+00:00
Andy Schan 0 Reputation points
edited the question 2026-11-07T14:44:03.67+00:00
Andy Schan 0 Reputation points
2 answers

Microsoft To Do sharing broken between personal accounts

Hi, Problem: others can’t join new To Do lists I share. Error: “Can’t join list. Lists can only be shared between personal accounts, or between work or school accounts in the same organization.” All accounts involved are personal Microsoft accounts. What…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-01T13:12:03.15+00:00
Peter 15 Reputation points
commented 2026-11-07T14:43:18.8+00:00
sethro 0 Reputation points
2 answers

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
answered 2026-11-07T14:38:01.9133333+00:00
Amanda McDonnell 0 Reputation points
2 answers

Unfairly charged again this year for 2 items

I thought the auto renewing for office 360 was cancelled last billing because I never use it. This year I get 2 charges a premium and a regular. Can you please help me with these charges?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-07T14:00:55.54+00:00
Judy Moen 0 Reputation points
answered 2026-11-07T14:34:51.7866667+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

Are my emails working properly

How do I know if I am receiving my emails correctly

Outlook | Web | Outlook.com | Email
asked 2026-11-07T13:53:08.2766667+00:00
Curtis, David 0 Reputation points
answered 2026-11-07T14:33:39.8533333+00:00
SD - IA 182.6K Reputation points Independent Advisor
0 answers

Artifact Signing Public Trust verification opens the wrong Entra tenant

Our organization’s identity validation is stuck in Action Required. The verification link shows “You need permission” because it signs the applicant into Microsoft Accounts, even though the same user can access the Azure resource and has the Artifact…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,696 questions
asked 2026-11-06T23:35:29.39+00:00
Antonio Álvarez 0 Reputation points
commented 2026-11-07T14:31:14.9866667+00:00
Hemant Bharadwaj 360 Reputation points Microsoft Employee
0 answers

The `ProcessedPages` metric is missing from Azure Monitor for my Document Intelligence F0 resource, and the Azure Portal shows "Error retrieving data." The quota API also reports zero usage despite processed documents.

Azure Document Intelligence F0 – ProcessedPages metric missing and quota usage reporting 0 Hello, I am using an Azure AI Document Intelligence resource with the following configuration: Service: Azure AI Document Intelligence SKU: F0 (Free Tier) Region:…

Azure Document Intelligence in Foundry Tools
asked 2026-10-08T08:56:49.34+00:00
zeynep ay 0 Reputation points
commented 2026-11-07T14:30:43.03+00:00
Hemant Bharadwaj 360 Reputation points Microsoft Employee
0 answers

Azure App Service: "Cannot find Subscription with name" when creating Microsoft.Web/serverfarms (Linux)

I am trying to create an App Service Plan (Linux) for a .NET 10 API, and creation fails with the same error in both the Azure Portal and Azure CLI. Error: text Cannot find Subscription with name <subscription-id>. Environment: Subscription state:…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,140 questions
asked 2026-11-07T01:29:39.9633333+00:00
Kevin Pomerantz 0 Reputation points
commented 2026-11-07T14:28:35.5466667+00:00
Hemant Bharadwaj 360 Reputation points Microsoft Employee
0 answers

can't connect Apple iphone to my Computer

i want to chat on call because i can't understand english

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-07T14:27:13.17+00:00
Naresh Kumar 0 Reputation points
1 answer

transfer my accounts to my new phone

I have gotten a new phone because my Face ID was failing on my old one and I have three accounts on my old Authenticator setting them up again could take months. How can I transfer them to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T14:26:48.2366667+00:00
Hobley, Alethea 0 Reputation points
answered 2026-11-07T14:27:28.83+00:00

AI answer

2 answers

Microsoft Entra ID – MFA Lockout – Lost Authenticator Device – Admin Recovery Needed

Hello Microsoft Support Team, I am the owner of a small Italian consulting company and I need assistance recovering access to our Microsoft Entra ID tenant. The problem: My business account is protected by Microsoft Authenticator. The authenticator was…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T13:45:03.66+00:00
Paolo Pusceddu 0 Reputation points
edited a comment 2026-11-07T14:23:49.9133333+00:00
Daniel-Vo 7,980 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Add Billing Address

Why am I unable to add billing address to my microsoft account? It repeatedly says "its not you, its us". Can you help please. thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T19:22:02.9366667+00:00
Ankur Mutreja 0 Reputation points
commented 2026-11-07T14:23:21.2066667+00:00
M V 0 Reputation points
2 answers

how can i fix this

When sending emails to anyone with hot mail the email bounces back as undeliverable. I have tried 21 different email addresses.

Outlook | Web | Outlook.com | Email
asked 2026-11-07T12:59:31.5033333+00:00
Ron Zold 0 Reputation points
answered 2026-11-07T14:16:16.4466667+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Atraso no Bônus de 1.000 pontos de quebra-cabeça

Olá Equipe da Microsoft Completei as pesquisas diárias de hoje (120/120 pontos) para fechar o quebra-cabeça, mas os 1.000 pontos de bônus ainda não entraram no meu saldo. Vocês podem me ajudar? Pois preciso desses pontos hoje!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,685 questions
asked 2026-11-07T13:12:36.13+00:00
Davy Guimarães 0 Reputation points
accepted 2026-11-07T14:13:41.48+00:00
Davy Guimarães 0 Reputation points
0 answers
asked 2026-11-07T14:12:01.3266667+00:00
Hachiware 0 Reputation points
3 answers

Problem with bluetooth mouse

My Trust bluetooth mouse isn't connecting with my laptop. I tried almost everything. The red light beneath the mouse buttons keeps flickering, but it should be green. My bluetooth is on and I have the newest of the newest updates. It can't connect! What…

Windows for home | Other | Devices and drivers
asked 2026-11-07T08:56:47.26+00:00
sgg 0 Reputation points
edited a comment 2026-11-07T14:10:17.0033333+00:00
sgg 0 Reputation points
1 answer

Your message to [Moderator note: Personally Identifiable Information removed]@hotmail.com couldn't be delivered. We do not know why this has happened all of a sudden.

WE are a chiropractic office that sends reminders of up-coming appointments to our patients. It seems that those sent on Thursday, November 5 at 2;30 p.m. EST did not go through. We have not had this problem before and do not know how to fix it. We need…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-07T13:47:41.6766667+00:00
Dr. Dan Vitale 0 Reputation points
answered 2026-11-07T14:07:24.22+00:00
Aetherin 3,680 Reputation points Independent Advisor
2 answers

What happens to files saved to Communities in Teams personal?

What happens to files saved to Communities in Teams personal after December 2026?

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-07T09:24:33.65+00:00
C 0 Reputation points
answered 2026-11-07T14:05:26.48+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

E-SIGNATURE

How do I e-sign my document? I need to send a signed document

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-16T22:05:57.5966667+00:00
Yesenia Sosa 0 Reputation points
answered 2026-11-07T14:05:05.6333333+00:00
Denis Brodlin 0 Reputation points