Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,838 questions
1 answer
Call Automation real time transcription fails with TranscriptionFailed 400 subcode 8565 on inbound PSTN calls
Inbound PSTN calls to an ACS phone number (UK geographic, data location UK) are answered with answer_call from the Python SDK azure-communication-callautomation 1.6.0, with TranscriptionOptions transport websocket, locale en-GB, start_transcription true,…
Azure Communication Services
asked
2026-10-21T21:54:50.2666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 38%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ravi Namburi
0
Reputation points
answered
2026-10-21T21:55:57.49+00:00
AI answer
1 answer
My account was stolen they changed my email and password
Hello I been trying a lot to recover my account I have call Microsoft Support but its just a bot assistant that sends me a website i done that and nothing I been trying to recover my account my whole Microsoft account so i had to create another account i…
Windows for home | Windows 11 | Accounts, profiles, and login
10,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 80%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
1 answer
For I have an existing case, 7110012335. I want a status on this - it's been TWO weeks now!
I have an existing case, 7110012335. Tomorrow marks two weeks without access to my Microsoft 365 applications. I have already provided diagnostics and sent follow-up requests for status. I need the case reviewed and escalated, and I would like a support…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,792 questions
asked
2026-10-21T20:51:00.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 22%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Banas
0
Reputation points
answered
2026-10-21T20:51:37.32+00:00
AI answer
1 answer
Repeated attempts to hack my account
On a daily basis I'm getting repeated attempts to hack my account. I have changed my email account and passwords several times. It keeps happing several times a day.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,842 questions
asked
2026-10-21T20:41:26.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 9%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ray DeLeon
0
Reputation points
answered
2026-10-21T20:42:23.2533333+00:00
AI answer
1 answer
Whiteboard
I missed the notification to pull the whiteboard files off the app before it closed. Is there a chance to still do this or reopen the app
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,676 questions
asked
2026-10-21T19:56:14.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 70%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steven Burkhardt
0
Reputation points
answered
2026-10-21T19:57:05.15+00:00
AI answer
1 answer
Can't delete a SPAM email
I received an email that I can't delete without it locking up my computer and I have to quickly unplug my computer When I plug it back in, it's still there. I've tried everything to remove it and it's still there. How can I get rid of it? It's from…
Windows for home | Other | Email and communications
3,870 questions
asked
2026-10-21T16:20:31.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 6%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEB%3C/text%3E%3C/svg%3E)
Elaine Bigot
0
Reputation points
commented
2026-10-21T19:51:24.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 62%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laura Skinner
0
Reputation points
1 answer
Microsoft Defender keep turning off on my Galaxy phone
Microsoft Defender keeps turning off on my Galaxy phone. I don't always have internet access, so is this the reason? I have settings so it should run all the time, etc. but it still gets turned off.
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
Microsoft 365 and Office | Microsoft 365 Defender | For home | Android
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
92 questions
asked
2026-10-21T19:38:53.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 15%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Allen R
0
Reputation points
answered
2026-10-21T19:39:38.45+00:00
AI answer
1 answer
Edge IE Mode Crash on Windows Server 2022
Please investigate whether this issue is related to a known defect or compatibility problem in the current Microsoft Edge version or IE mode on Windows Server 2022. Please advise on the root cause, available fixes or workarounds, and any recommended…
Microsoft Edge | Browser crashes or stops working | Windows 11
Microsoft Edge | Browser crashes or stops working | Windows 11
Troubleshooting browser crashes or performance issues on Windows 11
547 questions
asked
2026-10-21T19:24:40.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 39%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
ARORA, VIPUL
0
Reputation points
commented
2026-10-21T19:26:12.9366667+00:00
ARORA, VIPUL
0
Reputation points
1 answer
Need help with recovering my Azure system state to a new server
Does anybody have a better way to get support from Microsoft on this? I have opened a ticket but all I get back is email instructions written by AI. I want to get somebody on the phone that I can do a screen share with and work through the recovery…
Azure Site Recovery
Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
988 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 81%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
1 answer
Question about email password problems
My email I login last time In 2016 but it was still open when I'm trying to login and I know my password it wants to send a code to my phone I don't have that number anymore what can I do
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,713 questions
asked
2026-10-21T18:17:31.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 27%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
L Nava
0
Reputation points
commented
2026-10-21T18:54:18.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Windows Defender will not complete Full Scan
Hello, I've been trying to resolve this for days. Microsoft Safety Scan removed this virus but I believe something is damaged in the settings which is preventing Defender from running a Full or Offline scan. Only Quick scans will run. I'm running Windows…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
850 questions
asked
2026-10-21T18:44:32.5866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 16%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gerald DiMauro
0
Reputation points
answered
2026-10-21T18:46:39.3733333+00:00
AI answer
1 answer
microsoft family is not letting me access excel/word - there are only 3 devices in total
I have downloaded it twice but still no access to excel/word - what the heck is going on? There are only 2 people and 2-3 devices involved. Is this a big con?
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
1,135 questions
asked
2026-10-21T17:58:06.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Megan MacRorie
0
Reputation points
commented
2026-10-21T18:36:05.3233333+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
cannot access email
was able to get on email earlier today but cannot access now
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-10-21T17:42:15.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 24%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sharon Bereznay
0
Reputation points
commented
2026-10-21T18:17:47.29+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
Log into my XBox One?
How log into my Xbox One when it is trying to send me securities codes to emails or text numbers I no longer have?
Windows for home | Other | Gaming
4,549 questions
asked
2026-10-21T18:08:20.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 95%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rachel Fitzgibbon
0
Reputation points
answered
2026-10-21T18:08:56.65+00:00
AI answer
1 answer
I'm not getting an emails, Why
Yesterday I changed my password and now I am not getting any emails at ******@msn.com
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-21T17:23:44.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 99%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Roger Carson Later
0
Reputation points
commented
2026-10-21T18:03:47.0133333+00:00
John Jefferson Doyon
91,020
Reputation points
Independent Advisor
1 answer
IOS Enrollment Policys - User affinity with modern auth, does not work with Company Portal VPP
IOS Enrollment Policys - User affinity with modern auth, does not work with Company Portal VPP I am trying to test the newer iOS Enrollment Policies using User Affinity with Modern Authentication instead of the older Enrollment Profiles. One thing I've…
Microsoft Security | Intune | Enrollment
Microsoft Security | Intune | Enrollment
Registering devices with Intune for management and policy enforcement
1,636 questions
asked
2026-07-28T02:53:21.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 68%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
GT
5
Reputation points
edited a comment
2026-10-21T17:36:36.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
I cannot get my stand alone version of Microsoft Publisher 2021 and Microsoft 365 downloaded onto my laptop
I cannot get my stand alone version of Microsoft Publisher 2021 and Microsoft 365 downloaded onto my laptop
Microsoft 365 and Office | Publisher | For home
Microsoft 365 and Office | Publisher | For home
A desktop publishing application from Microsoft that focuses on page layout and graphic design.
1,136 questions
asked
2026-10-21T17:29:18.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 10%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Ann Wanous
0
Reputation points
answered
2026-10-21T17:30:09.0366667+00:00
AI answer
1 answer
I inadvertently changed one drive to another one drive
So I logged into computer as ******@hotmail.com One drive wasn't up so I logged in but I did my personal ******@outlook.com. Well then it changed my TarawoodHOA one drive to the files from TarawoodHOA1. Need help getting the original TarawoodHOA files…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,450 questions
asked
2026-10-21T17:26:22.6366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
TARAWOOD HOA1
0
Reputation points
answered
2026-10-21T17:27:04.3766667+00:00
AI answer
1 answer
Microsoft Credentials Support portal keeps loading — unable to correct legal name
the legal-name change requires support, but Engage Center either keeps loading or displays “No Access.” could you please suggest me for a working route to submit a Credentials Support ticket. i have selected workspace as business support as no other…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-21T13:03:07.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 48%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUJ%3C/text%3E%3C/svg%3E)
Ujwala Jadhav
0
Reputation points
edited the question
2026-10-21T16:49:12.8533333+00:00
Gérard Oomens
133.8K
Reputation points
Volunteer Moderator
1 answer
Training Completion Status Has Changed
I have completed 5 of 7 modules in course "Draft, analyze, and present with Microsoft Copilot". They were showing up yesterday but not today. Why are they not showing as completed today ? This question is related to the following Learning…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-21T14:53:15.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 60%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Todd R Hendrickson
0
Reputation points
edited the question
2026-10-21T16:45:30.6066667+00:00
Gérard Oomens
133.8K
Reputation points
Volunteer Moderator