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No back up found when re installing Authenticator onto new phone

Hi, I need help with my Microsoft authenticator app, I have lost my previous device and there are no back ups found when I reinstall onto my new device. Device Samsung Galaxy z Fold Android Account type : Personal Android Version: 17 One UI…

Microsoft Security | Microsoft Authenticator
asked 2026-11-09T08:28:14.7233333+00:00
Durrel Kannigan 0 Reputation points
0 answers

My order was never received and contacting customer support is impossible

I recently ordered a replacement SSD for my Surface and noted that the package was stalled in transit. After contacting FedEx, I was notified that the package was unable to be located and was considered lost. I've been trying to contact Microsoft…

Surface | Accessories | Surface mice and keyboards
asked 2026-11-09T05:37:55.3966667+00:00
jose castillo 0 Reputation points
0 answers

I can't invite external users anymore. Can you tell me how to fix this?

I sent bulk invitation emails via Azure Entra ID to our department members to log in to the chat app we built on Azure, but for some users in the middle of the list, it got blocked with the message 'Invitations are blocked for this directory due to…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-11-09T04:10:25.1533333+00:00
金光一 0 Reputation points
0 answers

Microsoft for Startups Verification Failed — Request for Manual Review (Provincial Canadian Registry)

My Microsoft for Startups business verification failed without a specific reason, and the “Your Microsoft Team”/"Get program support" option is completely missing on my dashboard. The company is legally registered at the provincial level in…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-11-09T03:51:57.9633333+00:00
Kauthara Som 0 Reputation points
0 answers

Azure AI Foundry Voice Live SIP: Inbound Call Fails with 502 Error and No Webhook Delivery

Problem description I am experiencing an issue with my Azure AI Foundry Voice Live SIP inbound setup. When an inbound call from my SIP carrier reaches the service, it successfully completes digest authentication but then receives a 502 Internal Server…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

4,917 questions
asked 2026-11-08T19:40:42.1466667+00:00
nabilghanem-0523 0 Reputation points
commented 2026-11-09T02:55:45.4933333+00:00
Pavan Kumar Purilla 430 Reputation points Microsoft External Staff Moderator
0 answers

I'm being denied access to the Log Analytics Demo environment all of a sudden after having access. How to fix?

Helllo Team, I clicked on this link from a Microsoft Learn webpage (https://aka.ms/lademo) - KQL Queries practice sessions, and after signing into one of my accounts, I get this immediate error screen stating that I don't have access; this screenshot…

Azure Lab Services
Azure Lab Services

An Azure service that is used to set up labs for classrooms, trials, development and testing, and other scenarios.

331 questions
asked 2026-11-07T19:03:44.6833333+00:00
Anil Kumar 0 Reputation points
commented 2026-11-09T02:50:37.6333333+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

New Azure Free Account showing "Azure Plan" and "We couldn't load your credit information" instead of $200 Free Trial credit

Hello, I just created a new Azure account today to sign up for the Azure Free Account ($200 free credit for 30 days + 12 months of free services). However, on my Azure Portal home page, I get the error message "We couldn't load your credit…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-11-08T02:24:54.5133333+00:00
Issaka Moussa Abdoulaye 5 Reputation points
commented 2026-11-09T02:50:14.3766667+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Azure for Students – Unable to confirm University ID and Engage Center No Access

Hello Microsoft Support Team, I am a student at Thu Dau Mot University in Vietnam. I am trying to register for Azure for Students for an academic project involving Azure, Microsoft Entra ID, and Hybrid Identity. However, I am experiencing two…

Azure | Azure Training
asked 2026-11-08T08:59:57.0366667+00:00
Ngô Sỷ Minh Phước 0 Reputation points
commented 2026-11-09T02:49:56.27+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Microsoft Engage Center: Support for Business workspace stuck loading after “No Access”

I can sign in to Microsoft Engage Center using my personal Microsoft account. The portal initially displays “No Access”. The workspace selector lists “Support for Business” (type: Sfb). After selecting it and clicking Save, the portal remains on a blank…

Community Center | Not monitored
asked 2026-11-09T01:04:19.06+00:00
Pavel Poliak 0 Reputation points
0 answers

I am on a basic plan for Azure and I want to request quota increase how do I do that via email?>

I am on a basic plan for Azure and I want to request quota increase how do I do that via email?> to purchase toll free number for SMS automation,

Azure Communication Services
Azure Communication Services

An Azure communication platform for deploying applications across devices and platforms.

1,838 questions
asked 2026-11-08T05:49:21.76+00:00
Narayana Challa 0 Reputation points
0 answers

Error activating Windows 0xc004c008

This is an error that my license was activated too many times, however all I did was replace my CPU and SSD and it thinks I exceeded activations? The https://aka.ms/aoh site keeps saying The request is…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-05T04:26:05.2533333+00:00
Nactishe TheWizard 0 Reputation points
0 answers

Windows 11 pro wont activate after a bios upgrade

Windows 11 pro wants me to re-activate after a bios upgrade. No hardware changed. Activation help in windows does not work

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-01T02:30:07.5833333+00:00
Josh Micallef 0 Reputation points
commented 2026-11-08T23:16:23.4333333+00:00
Matthew J. Moore 85 Reputation points
0 answers

Copilot Studio new experience disappeared from environment; new-experience agents are inaccessible.

Edit: This is a known issue from Microsoft. Due to some issue with FedRAMP customers https://admin.preview.powerplatform.microsoft.com/support/knownissues/6628785 One of our environments had the new Copilot Studio Agent and Workflow experiences last…

Microsoft Copilot | Other
asked 2026-08-18T15:56:26.1566667+00:00
SamJakub 5 Reputation points
commented 2026-11-08T20:55:22.8466667+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
0 answers

Minecraft Services returns 403 "Invalid app registration" for approved Xbox developer application

Hello, I am developing a personal, non-commercial third-party Minecraft Java launcher named PolarX. I have registered in the Xbox Developer program and completed Partner Center registration. Current configuration: Application (client) ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T20:52:19.3233333+00:00
ovo se 0 Reputation points
0 answers

How to delete unwanted foders

How to delete folders which I did not instal or give permission to send emails into

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-08T19:46:02.1966667+00:00
Billy 0 Reputation points
commented 2026-11-08T20:22:00.4666667+00:00
John Jefferson Doyon 91,020 Reputation points Independent Advisor
0 answers

No puedo iniciar sesión en la aplicación Microsoft Defender en Windows 11

Hola. En la aplicación Microsoft Defender de Windows 11 aparece exactamente «No se ha podido iniciar sesión en Microsoft Defender». No muestra un código de error. El asistente de Microsoft recomendó comprobar que Defender use la misma cuenta personal…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-08T20:17:24.8133333+00:00
Jorge Hernández 0 Reputation points
0 answers

I am unable to sign in to portal.azure.com using my hotmail account. Please help!

Dear Support team, I am trying to login to portal.azure.com using my hotmail account. I am having a lot of difficulty. I have tried all options, including resetting how i sign in, removing and adding in Authenticator, etc. But no luck. I also run into 8…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-08T16:31:45.5166667+00:00
Chandra K 5 Reputation points
0 answers

je n'arrive pas à souscrire à un abonnement azru à partir de la RDC...

est ce qu'il y a quelque qui creer les agents dans studio coplito comment fait-il pour tester?

Azure AI Video Indexer
Azure AI Video Indexer

An Azure video analytics service that uses AI to extract actionable insights from stored videos.

115 questions
asked 2026-11-08T13:38:01.2133333+00:00
Dieudonné Nkunzi 0 Reputation points
commented 2026-11-08T14:50:17.7166667+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Failed to update the tax IDs

Registered an account in azure portal as an organization but when trying to add VAT number i get an error: "Failed to update the tax IDs". My company is from Romania. Troubleshoot doesnt provide any solutions or answers.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,168 questions
asked 2026-11-08T09:32:28.3233333+00:00
Sergiu Petrosevschi 0 Reputation points
commented 2026-11-08T14:49:34.56+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee
0 answers

Artifact Signing organization verification: existing request still Action Required; personal Microsoft account receives You need permission

We need the Artifact Signing identity-validation team's help with an existing Public organization validation request for an EU sole proprietorship. The Azure signing account was created successfully. The applicant reports having completed the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,815 questions
asked 2026-11-08T12:22:18.88+00:00
Stefano Ventura 0 Reputation points
commented 2026-11-08T14:48:30.6166667+00:00
Hemant Bharadwaj 370 Reputation points Microsoft Employee