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Chats in Sidebar Failing to Upload after Syncing

My Copilot chats were syncing today. The chat I want reappeared in the sidebar and I received a message saying 'Your chats are now ready'. However, this specific chat still fails to load. I have signed out and back in, restarted Copilot, and restarted my…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-20T15:36:46.5233333+00:00
Patricia Kent 0 Reputation points
answered 2026-10-20T15:37:02.4566667+00:00

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1 answer

Delete a user name that shows up on my computer when signing into MSFT

Trying to delete a sign in address from someone who used my home computer to sign in to their work email. Now it pops up first when I try to sign in to my hotmail?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T14:39:55.8666667+00:00
John Foley 0 Reputation points
commented 2026-10-20T15:14:08.9466667+00:00
EmilyS726 280.2K Reputation points Independent Advisor
1 answer

I have a Product Key from University Office from 2010...

Is it possible to use my product key for office with all of the office apps like excel word etc. if so how do i activate it? Any help would be greatly appreciated. Thank you!

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-20T14:38:30.6233333+00:00
Tonya roar 0 Reputation points
answered 2026-10-20T14:38:48.76+00:00

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1 answer

H.264-only UVC camera reported as "Custom" frame source: Windows Camera app and Settings preview show no video (MediaCapture 0xC00DABE7)

Hello, We develop a USB Video Class camera whose only VideoStreaming format is H.264. We tested it with UVC 1.1 frame-based H.264 descriptors and with UVC 1.5 VS_FORMAT_H264 descriptors. On Windows 11 25H2 (build 26200), the in-box usbvideo.sys driver…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-20T14:10:33.01+00:00
Daniel SERCY 0 Reputation points
answered 2026-10-20T14:12:27.3733333+00:00

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What are all the possible values for the tenant_region_scope optional claim?

I'm building a multi-tenant app and using the tenant_region_scope optional claim in my Entra ID app registration to route users to region-specific infrastructure. The optional claims reference documentation describes this claim only as "Region of…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-19T15:07:45.9566667+00:00
DS 0 Reputation points
edited a comment 2026-10-20T13:41:20.9733333+00:00
Ilya Priven 0 Reputation points
1 answer

SQL Managed Instance Stuck Scaling

I am trying to delete a resource group in my Visual Studio Enterprise subscription, but the SQL Managed Instance is stuck "Scaling managed instance" and has been for over 24 hours now. As it is a Visual Studio Enterprise subscription, I only…

Azure SQL Database
asked 2026-10-20T12:51:08.8+00:00
Shaun McCloud 0 Reputation points
edited a comment 2026-10-20T13:32:32.84+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Store account type for a Swiss individual publishing a commercial Windows app without a registered business

We are preparing a commercial Windows desktop app for distribution as an MSIX package through the Microsoft Store. Before opening a developer account, we would like to clarify the correct account type. The intended publisher is a natural person resident…

Microsoft Partner Center | Other
asked 2026-10-20T13:28:48.8866667+00:00
HockeyDraw 0 Reputation points
answered 2026-10-20T13:30:02.95+00:00

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I have lost access to my email id and licences

I have been mailing and filling the forms for Microsoft since many months. I lost the password of my mail. ID which was on outlook because it was an account that was created by the service person at my DELL showroom from which I bought the laptop so I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T13:13:56.5066667+00:00
Ritika Singh 0 Reputation points
answered 2026-10-20T13:14:55.2133333+00:00

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Microsoft for Startups – Business Verification Link Redirects to Azure Homepage and No Programme Support Available

Hello Microsoft Support Team, I am the founder of PTT Football, a UK-based technology startup enrolled in Microsoft for Startups. We have successfully activated our initial $200 Azure startup credits and currently have £150.95 remaining. We subsequently…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-20T13:12:09.8833333+00:00
Gary Hampson 0 Reputation points
answered 2026-10-20T13:13:09.29+00:00

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1 answer

Outlook account requires me to login each time

Outlook - manage my account - my account requires me to sign in each time I want this requirement to go away

Microsoft 365 and Office | Other
asked 2026-04-22T18:32:08.7533333+00:00
Doug Langston 0 Reputation points
commented 2026-10-20T13:12:16.51+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
1 answer

Microsoft Edge's built-in Copilot does not render text messages when they come from an agent

Left is the Microsoft Edge's built-in Copilot, Right is the desktop app. Text message on the left does not get rendered, on the right it does. That's exactly the same chat session! App was build with Microsoft 365 Agents SDK and published to Teams…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-20T12:21:23.22+00:00
Chaoswurst-7318 0 Reputation points
edited the question 2026-10-20T12:27:05.0466667+00:00
Chaoswurst-7318 0 Reputation points
1 answer

Purchased subscription from Costco, but Microsoft does not recognize code

Went to Microsoft.com/setup and pasted code from Costco email. Received error message that product key not recognized.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-20T12:15:11.3166667+00:00
Greg Nelson 0 Reputation points
answered 2026-10-20T12:16:08.5933333+00:00

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1 answer

Onedrive Second-stage - cant view this option to restore accidentally deleted one drive recycle bin

Hi, Appreciate if you could guide/assist me to recover files accidentally deleted recycle bin on One Drive. There's no option of Onedrive Second-stage link on the recycle bin page. Running on family 365. Would subscibing to business 365 enables me to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-20T12:13:14.0833333+00:00
m1nG 0 Reputation points
edited the question 2026-10-20T12:15:18.6933333+00:00
m1nG 0 Reputation points
1 answer

How to recover a pin and password on my surface go 3 wothout pressing shift and on button

My computer is ni not restaring when I press shift and restart button. It coms back in black screen with yhe windows logo only

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-16T12:19:43.2633333+00:00
Araceli Sanchez 0 Reputation points
answered 2026-10-20T11:28:48.43+00:00
Thomas4-N 23,670 Reputation points Microsoft External Staff Moderator
1 answer

old Technet fourms i did not found any where, any one help me

Hi How i view or retrieve my old https://social.technet.microsoft.com/Forums/Lync/en-US/user/threads?user=adilahmed Technet fourms i did not found any where , any one guide how i recover those forums and threads i made in past years,

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-10-20T11:01:34.5166667+00:00
adil 1,411 Reputation points
answered 2026-10-20T11:02:16.05+00:00

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1 answer

Troubleshoot unwanted Azure App Service app unloads

I run a bunch of applications from Docker containers on Azure App Service. All applications expose a health check endpoint that reports healthy. All apps are also configured for 'always on'. There's only one instance, because they're not really business…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,839 questions
asked 2026-10-20T10:48:54.5566667+00:00
Steiner, Stephan (sunrise-upc) 0 Reputation points
answered 2026-10-20T10:49:19.9133333+00:00

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Artifact Signing organization validation failed without a reason: how can we request a private review?

We need help with a failed Artifact Signing organization identity validation for Amura Ventures SL, a company in Spain, for our GestorCertificados project. The Azure portal shows Failed, but it gives no specific reason or field that we can correct. We…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,817 questions
asked 2026-10-20T09:56:26.4633333+00:00
Miguel Pieras 0 Reputation points
answered 2026-10-20T09:58:57.63+00:00

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1 answer

Outlook for Mac-Legacy-can't send emails-this same issue occurred a few weeks ago

I am copying and pasting this issue as I had the same issue end of September: I have been using Outlook for Mac for years, though my email provider is BT. As of this morning, when I tried sending an email-no attachments, nothing: I got a sync error and…

Microsoft 365 and Office | Other
asked 2026-10-20T09:48:42.9333333+00:00
Marla 170 Reputation points
commented 2026-10-20T09:58:04.3833333+00:00
Marla 170 Reputation points
1 answer

Hacked account

Hello Microsoft Support, I am reaching out because my Minecraft account has been hacked, and I am unable to recover it. Someone gained unauthorized access to my Microsoft account and changed both the email address and password associated with it. When I…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-20T00:58:11.2066667+00:00
yahya zaqzouq 0 Reputation points
edited the question 2026-10-20T09:55:34.8233333+00:00
Gérard Oomens 133.8K Reputation points Volunteer Moderator
1 answer

Access issue for portal

my subscription id is (fdc2c280-d850-4b5d-851b-95f023abe871). i recently shuffled directories (Default directory, Default directory, Microsoft Account) in Devops portal, then onwards i am unable to access my azure portal. service outage is not there,…

Azure Role-based access control
Azure Role-based access control

An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.

1,196 questions
asked 2026-10-20T09:35:03.4066667+00:00
richards gilly 0 Reputation points
answered 2026-10-20T09:36:25.7266667+00:00

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