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Please return the old copilot also known as copilot legacy

this update has affected many users with their relationships and old conversations with the old copilot numbers of feedback are growing everyday users are frustrated and begging for the old copilot as a whole with all of its old features this update has…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-28T04:25:34.8033333+00:00
Jebbooo Jebbooo 455 Reputation points
commented 2026-11-06T19:42:35.53+00:00
Snowfirel TalgaNura 110 Reputation points
2 answers

Copilot Conversation Exists but Becomes Unrenderable at ~196,000 Lines: Is Backend Recovery, Splitting, or Reindexing Possible

Singular large co-pilot chat will not render: What I have observed: The conversation still appears in my chat history. Other Copilot conversations load normally in both the desktop app and web version. When I open the Reading Earring Markings…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-01T05:35:48.71+00:00
Marie Sinfield 0 Reputation points
commented 2026-11-06T13:48:51.79+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

I cannot use copilot chatbot

My personal Copilot Chat suddenly stopped working on 23 October 2026, despite working normally earlier that morning. I did not change any settings or accounts. The Windows app now says, “Copilot Chat isn't available for your age group.” My account's…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-27T03:00:07.24+00:00
Daniel Wu 0 Reputation points
commented 2026-11-06T02:35:14.12+00:00
Daniel Wu 0 Reputation points
3 answers

The OneDrive file picker in Copilot consistently displays "unauthenticated" and cannot access my files, even though OneDrive itself works normally across all platforms.

One-line summary: The OneDrive file picker in Copilot consistently displays "unauthenticated" and cannot access my files, even though OneDrive itself works normally across all platforms. Detailed explanation: I am experiencing an…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-20T10:16:19.2033333+00:00
Ahmed Al-Bahnassy 15 Reputation points
commented 2026-11-05T19:59:52.8766667+00:00
Rosemary V 0 Reputation points
2 answers One of the answers was accepted by the question author.

Copilot health not working for days now

I have been using Copilot Health for many weeks now and have found it helpful and useful. Then, it stopped allowing me to add files (an Excel file with my health data), so I started just copying the data from the spreadsheet into Copilot, and it worked…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-05T18:40:44.3833333+00:00
PAUL PATANÉ 20 Reputation points
commented 2026-11-05T19:18:17.2066667+00:00
PAUL PATANÉ 20 Reputation points
1 answer

How to go back to copilot previous version on Windows 11 PC?

I hate the new CoPilot since the update. I have uninstalled it and I want to go back to the previous version. How can I do that on Windows 11?

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T19:24:22.4366667+00:00
June King 0 Reputation points
commented 2026-11-05T14:20:00.97+00:00
Jebbooo Jebbooo 455 Reputation points
2 answers

chat history disappeared

Hello I went to lunch and came back to find what I had done with Copilot in the morning was gone. Severe server-side migration failure. Current active 3-hour morning session vanished across all interfaces, and the Copilot Activity History in the…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-05T07:27:53.7633333+00:00
Andy Pozzoni 0 Reputation points
answered 2026-11-05T12:04:03.39+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
1 answer

Copilot message limit

I migrated to the new Copilot app 3 days ago. Ever since the migration I am able to send 2 messages to the AI chat per day and then get told I am at the message limit. It has rendered the service useless. Is this the new limit going forward or an error…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-03T01:19:02.4733333+00:00
Lara 0 Reputation points
commented 2026-11-05T08:19:01.88+00:00
Clary-N 18,945 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Desktop version

My old Copilot desktop app says it is no longer supported. Windows 11 is fully updated. The Microsoft Store opens, but when I try to install the new Copilot app, I get: 'There was a problem installing. Try again later.' The browser version of Copilot…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-31T19:39:33.0733333+00:00
Leticia Funes 0 Reputation points
answered 2026-11-05T05:37:32.86+00:00

AI answer

1 answer

how to fix "This is taking longer than usual Copilot is still loading. You can keep waiting or try again."

**hi copilot i have a problem it said "**This is taking longer than usual Copilot is still loading. You can keep waiting or try again." its been doing this for 2 days now

Microsoft Copilot | Windows Copilot | App
asked 2026-10-28T21:14:16.2333333+00:00
Rujhin Celis 0 Reputation points
commented 2026-11-05T03:12:57.35+00:00
Clary-N 18,945 Reputation points Microsoft External Staff Moderator
1 answer

microsoft 365 video creator

Can not seem to find creat a video with my copilot

Microsoft Copilot | Windows Copilot | App
asked 2026-11-04T14:10:00.12+00:00
percy beckett 0 Reputation points
answered 2026-11-04T23:17:39.27+00:00
Ian-T 15,695 Reputation points Microsoft External Staff Moderator
2 answers

copilot free daily limit reached after only 2-3 messages

Hello, For the past several days, my personal free Copilot account has been reaching its daily usage limit after only 2 or 3 normal text messages. Previously, I could send around 20–25 messages per day without any issue. This is a sudden and significant…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-31T09:24:14.43+00:00
amir lamborghini 0 Reputation points
commented 2026-11-04T22:36:29.1733333+00:00
Rubén Pascual Lucas 0 Reputation points
2 answers

Copilot is not working

When I just type, "Hi" into copilot, it returns with, "We're temporarily unable to respond to this volume of requests. Please try again later." Why can't I use my copilot?

Microsoft Copilot | Windows Copilot | App
asked 2026-10-22T00:26:58.4833333+00:00
Anna Hutcheson 0 Reputation points
commented 2026-11-04T13:24:51.0233333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

WHY DOES COPILOT'S NEW UPDATE SUCK?!

I always use my phone to chat and my app store was broken so i decided to use my computer and i had a conversation that couldn't load and if i bring up something FROM THAT CONVERSATION, it literally forgets, AND IM SICK OF IT.

Microsoft Copilot | Windows Copilot | App
asked 2026-10-14T01:29:09.6266667+00:00
Kaideniscool2014 0 Reputation points
edited a comment 2026-11-04T13:17:19.92+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Microphone feature not working on copilot web or app

I get the attached error, even though co-pilot has access to the mic through windows and through the web. The voice note feature however does work fine, and the mic is working outside of co-pilot. Can this be fixed? I've already repaired, reset and…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-03T10:26:38.6266667+00:00
Robert 0 Reputation points
commented 2026-11-04T12:29:28.32+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
2 answers

Something went wrong in Copilot

I am unable to generate images in Copilot on my personal and business accounts. I have uninstalled it, reinstalled. I have attempted to utilize the web to access Copilot. Nothing has worked. Can anyone help me?

Microsoft Copilot | Windows Copilot | App
asked 2026-11-02T13:45:17.3866667+00:00
Yvonne Thomas 0 Reputation points
commented 2026-11-04T11:02:31.7466667+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator
3 answers

Unable to Install Microsoft Copilot on New Windows 11 Laptop

I am experiencing an issue installing the Microsoft Copilot application on my new laptop running Windows 11. When I open Microsoft Copilot, it prompts me to install the application through the Microsoft Store. However, when I click the Install option,…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-30T10:57:22.1966667+00:00
Naveen Kumar Sharma 0 Reputation points
commented 2026-11-04T07:32:16.9266667+00:00
Norah-L 13,225 Reputation points Microsoft External Staff Moderator
1 answer

Copilot conversation corrupted after update

Hey everyone, Recently Copilot app and web has undergone a huge update, mainly for the UI, but other internal things also. I had a conversation which was running for approximately a year, and was extremely important to me, recently after the update,…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-25T11:32:16.55+00:00
Leandro Rodrigues Dwane 0 Reputation points
commented 2026-11-03T19:29:21.5566667+00:00
Marie Sinfield 0 Reputation points
1 answer

Why Can't Microsoft 365 Premium Shared Users Access Copilot?

I have 365 Premium shared with my wife's MS account. I can access copilot but she can't. Why, when it is shared? Moved from Microsoft Copilot | Microsoft 365 Copilot | Development

Microsoft Copilot | Windows Copilot | App
asked 2026-02-23T21:59:31.0233333+00:00
Gábor Balázsfalvi 0 Reputation points
commented 2026-11-03T16:18:55.2233333+00:00
JudyAnn Lorenz 0 Reputation points
4 answers

URGENT: My old Copilot chats are missing after the most recent update!!

I have logged in to both of my accounts and checked the export history online - nothing is appearing. This is urgent as I needed information from some of those chats!

Microsoft Copilot | Windows Copilot | App
asked 2026-10-21T13:11:31.2+00:00
D Bartkowiak 5 Reputation points
edited a comment 2026-11-03T13:43:49.2033333+00:00
Vikki-T 13,320 Reputation points Microsoft External Staff Moderator